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Director of The Office of Financial Aid and Scholarships

University of North Carolina at Greensboro
Greensboro, North Carolina
Posted Date
Sep 5, 2023

Search for the Director of The Office of Financial Aid and Scholarships

University of North Carolina at Greensboro

Greensboro, NC



The University of North Carolina at Greensboro (UNCG) seeks an operationally adept and strategic leader to serve as the next Director of The Office of Financial Aid and Scholarships (Director). Reporting to and working closely with the Vice Chancellor for Enrollment Management, the new Director will provide leadership and direction to a staff of 23.

The Director will shape the vision, guide operational efficiency, develop and support staff, and implement policies that enable the University to achieve its broader goals of promoting student enrollment, persistence, and completion. For this critical role, UNCG is seeking a highly collaborative and transparent leader who has a proven track record of creating a vision and setting and achieving long-range strategic goals while ensuring the University’s financial aid programs conform to university policies, regulations, and objectives, all while remaining in compliance with all federal, state, regulations, and procedures. The University seeks a problem-solver who will involve staff in developing solutions and keep them fully informed as changes are made to policies and processes.

The successful candidate will have a deep understanding of contemporary financial aid policies, practices, and operations. They will understand financial aid business processes and related systems and be able to lead staff through business process improvement when needed. The new Director will engage with internal and external stakeholders to ensure that the office works collaboratively with campus partners to complete the disbursement of financial aid and scholarships. They must be committed to maintaining an efficient, service-oriented, and student-friendly office. The ideal candidate must embody a deep commitment to diversity and an appreciation for the values and traditions of UNCG.

Founded in 1891, UNCG is a public, coeducational, doctoral-granting, residential university and one of the three original institutions of the University of North Carolina System. The University holds two classifications from the Carnegie Foundation for the Advancement of Teaching—a “doctoral university with high research activity” and a university with deep “community engagement” in its curriculum, outreach, and partnerships. UNCG is also a federally designated Minority-Serving Institution. The University enrolls approximately 18,000 students, including more than 3,700 graduate students.  According to U.S. News & World Report, UNCG is the most diverse public university in North Carolina. U.S. News also ranks UNCG first in North Carolina and among the top 20 public institutions in the nation for social mobility of undergraduate students.

UNCG embraces its status as an R2 institution and at the same time is fiercely passionate about student access, diversity, and community engagement. The University has a growing profile as a national leader in outcomes for students from rural, low-income, and under-represented minority backgrounds; the US Department of Education has recently cited the institution for “excelling in access and success” with Pell-eligible students. The University is among a very small number of research institutions in the US that have closed the race/ethnicity-based graduation gap. UNCG is known for its inclusive learning community with a campus-wide culture that embodies access, equity, diversity, excellence, and collaboration; and for its long track record of changing the trajectory of students’ lives.

UNCG has retained Isaacson, Miller, a national executive search firm, to assist in this critical recruitment. All inquiries, nominations, referrals, and applications should be directed in strict confidence to the firm as indicated below:

Daniel Rodas, Partner
Gail Gregory, Managing Associate

Isaacson, Miller

Electronic submission of application materials is required.

In adherence to the UNCG Policy on Discriminatory Conduct, the University has been and will continue to be committed to the equality of employment opportunities and does not discriminate against applicants or employees based on race, color, national origin, religion, gender, age, disability, creed, veteran’s status, political affiliation, or sexual orientation.

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