Administrative Systems Analyst

DePauw University is an Equal Employment Opportunity Employer: Women, members of underrepresented groups, and persons with disabilities are encouraged to apply.

Position will remain open until filled.

Please go to University Profile for more information about DePauw.

POSITION SUMMARY

The Administrative Systems Analyst provides application administration and user support for various administrative information systems managed by Information Services. The person in this position functions as a liaison between campus constituents and Information Services to help define system requirements, identify and implement process improvements, and provide cross-functional user support and training. They will be a key member in the campus Workday ERP implementation and ongoing support. The Administrative Systems Analyst has the opportunity to work with a wide array of technologies and will develop a deep domain expertise in administrative functions within a higher education setting.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Provides analysis and support for University systems, as well as system implementation and integration projects that require systems analysis, testing, and implementation.
• Close interaction with University staff to determine project and application requirements, and develop instructional materials and other documentation for campus functional users as needed.
• Application administration of DePauw's instances of selected administrative information systems, such as Oracle e-Business Suite, CBORD CSGold, Salto, Perceptive Content, and others
• User and technical support and training for administrative applications, including Workday.
• Working with University personnel to analyze and improve departmental system practices and procedures.
• Assist and serve as backup manager of CSGold Meal Plan and other accounts including but not limited to registry changes, imports, adjustments to plans, and plan removals.
• Assist and serve as backup manager of building access functionality in CSGold and Salto, including but not limited to group administration, major/minor access, registry changes, imports, academic and administrative building access, and residence hall access.
• Creation and execution of SQL queries in the context of application administration and report generation.
• Resolves departmental and user problems with applications in a timely fashion, and responds to requested improvements.
• Active participation with the Administrative Information Systems team, including staff meetings, development activities, and project work.

• Other duties as assigned. This job description is not intended to be all inclusive. Employees may perform other related duties to meet evolving and ongoing needs of the department and organization.

POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Autonomy - Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Conceptual Thinking - Ability to think in terms of abstract ideas.
• Diversity Oriented - Commitment to valuing a variety of different experiences, encouraging input and collaboration from campus stakeholders, including being mindful of experiences related, but not limited to: age, gender, race, ethnicity, religion, socio-economic status, LGBTQ, and/or job type.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Project Management - Ability to organize and direct a project to completion.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Systems Analysis - Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Tactful - Ability to show consideration for and maintain good relations with others.
• Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
• Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.

Education: Associate's degree in computer science or related field preferred; substantial career experience can be substituted for a degree.

Experience: Minimum of three (3) years' current, related experience required.

Computer Skills

• Ability to define and analyze business requirements and functional systems design.
• Ability to learn and configure administrative information systems.
• Experience in training end users in the use of administrative information systems.
• Ability to develop specialized reports in a timely and accurate manner.
• Experience working relational database management systems, working knowledge of SQL, as well as the ability to modify and troubleshoot SQL statements.
• Proficiency in the use of the Microsoft Office product suite.
• Working knowledge of collaborative online enterprise document systems such as Google Workspace.
• Application development experience preferred

Certificates & Licenses: None

Other Requirements

• Prior work experience in a higher education setting preferred.
• Project management experience preferred.
• Excellent written and oral communication skills.
• Flexible and open to new opportunities in response to constantly-changing technical environment and associated support requirements.
• Ability to work independently, as well as in a team setting.
• Ability to maintain a high level of confidentiality.

Communication/Language: Strong: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.