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Staff - Associate Director of Residence Life

Susquehanna University
Pennsylvania, United States
Salary Not specified
Date posted
Sep 1, 2023

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Position Type
Administrative, Student Affairs, Residence Life
Employment Level
Employment Type
Full Time

Staff - Associate Director of Residence Life

About Susquehanna:
Susquehanna University is the future-ready institution for today, invested in cultivating intellectual grounding, active learning and global citizenship for all students. Renowned as one of the finest U.S. national liberal arts colleges, Susquehanna inspires and challenges 2,200 enterprising, bright-minded students studying the arts, business, humanities and sciences. Our students seize opportunities through exceptional worldwide internships, expert-guided research and an acclaimed study-abroad program, leading to a transformative education that empowers each graduate to realize their unique potential and lead a successful and meaningful life. The Susquehanna River Valley with its fresh air and overall pleasant year-round climate, provides four distinct seasons amidst a backdrop of vibrant autumn foliage, occasional winter snowfalls, flower-filled springs and warm summer evenings illuminated by fireflies. Nearby outdoor recreational areas for hiking, kayaking, fishing and skiing — and the bustling cultural and commerce hubs of New York City, Washington D.C., Baltimore and Philadelphia within a three-hour drive — present abundant opportunities for learning and discovery.

Position Summary:
Job Summary
Reporting to the Director of Residence Life, the Associate Director has the primary responsibility of supporting the day-to-day operations of a residential program housing most of the campus population at approximately 2300 students. This position collaborates with the Director to further advance current and newly emerging departmental priorities and best practices in meeting the needs of residential students. This position is an exempt position according to FLSA guidelines.

Specific Responsibilities
  • Directly supervise, develop, and evaluate two to four full-time exempt Area Coordinators.
  • Indirectly supervise 40-80 paraprofessional student staff members (Resident Assistants).
  • Oversee the recruitment, selection, and training of the Resident Assistant position in collaboration with members of the department, as well as division and university partners.
  • Manages budget lines related to programming and resident assistant training.
  • Coordinates and implements residential student communications, including promoting social media presence and brand alignment.
  • Facilitates training for the Residence Life staff and on-call partners related to best practices in student support, crisis response, and conflict resolution.
  • Build inclusive communities in collaboration with campus partners to promote personal responsibility and awareness of individual/group impact in a communal residential setting.
  • Participate in strategic planning and decision-making for the department in conjunction with division leaders and campus partners.
  • Acts as a conduct officer, which includes ongoing training and development, conducting mandatory and medical amnesty meetings, adjudicating lower to mid-level conduct conferences, and assisting with or participating on University Conduct Boards as needed.

    Knowledge, Skills, and Abilities
  • Experience working collaboratively on strategies for the development of student well-being, including student conduct responses, prevention programming, and Title IX.
  • Skilled in crisis and emergency management and response
  • Demonstrated experience with housing assignment, occupancy management, and other processes
  • Strong technical skills and knowledge of database management systems
  • Excellent interpersonal, communication, and public relations skills, including the ability to communicate effectively with multiple audiences
  • Experience in assessment, including developing learning outcomes and using data to evaluate and adjust programmatic functions or services.
  • Effective and significant management experience, including budgeting, supervising, and strategic planning.
  • Demonstrated skill in small group development and support.

    Required Qualifications:
    Master’s degree in College Student Personnel, Higher Education Administration, or related field required.

    A minimum of five years of progressive and transformative leadership experience in residence life, student conduct, housing operations, or similar fields is required. Additional Requirements
    · Serve in the Residence Life On-Call Rotation to provide support and guidance to campus partners and student staff during crises and emergencies.· This position is required to live on campus.· Staff may be required to work some nights and weekends.

    Physical Demand
    · The position requires the ability to move about the campus, sometimes frequently throughout the workday.· Position requires the ability to give and receive instruction.· The position requires the ability to communicate in person, by phone, via email, and other electronic means.· Position requires the ability to read printed and handwritten text on paper and computer monitors.· Working conditions are primarily indoor.

    Preferred Qualifications:

    Special Instructions to the Applicant:

    Benefits Eligible: Yes
    Number of Months: 12 months
    Other Number of Months:
    Full-Time/Part-Time: Full Time
    Work Schedule/Hours per Week:
    Posting Date:
    Closing Date:
    Open Until Filled: No
    Anticipated Start Date:
    Posting Number: AH01048

    To apply, visit

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