Program Coordinator - Holistic Academic Advisor (Engineering Technologies)

Compensation Type: Salaried

Compensation: $51,701.00

Job Summary

Within the Engineering Technologies Program, the Holistic Academic Advisor is the primary point of contact from admission to completion for in-depth, wrap-around support that spans academic, career, financial, and personal dimensions. The Holistic Academic Advisor is responsible for creating strong relationships with each student in a defined caseload. Through these relationships, the Holistic Academic Advisor provides sustained, strategic, integrated, proactive, and personalized student support. The Holistic Academic Advisor also builds community and seeks to connect students with one another, fostering a strong sense of belonging. The Holistic Academic Advisor is the cornerstone of the student experience in the Engineering Technologies Program.

  • Supports students through the placement and onboarding phase of the admission process. Guides students through the placement process by communicating regularly with students regarding their status and assisting with any steps in the process.
  • Collaborates with New Student Onboarding and Assessment content for online orientation designed specifically for students in the Engineering Technologies Program. Maps first-semester course recommendations for all incoming students.
  • Meets with students on first-semester course recommendations and assists with registration. Tracks which students need more focused outreach about any step in the onboarding to the registration process.
Advising and Holistic Case Management ​
  • Serves as the primary point of contact for Engineering Technologies. Manages a caseload of students with the goal of understanding and helping students progress through their educational journey to completion.
  • Meets with students at least twice a semester to develop and monitor academic, career, and financial plans that promote student success. Advises students on academic programs, course selection, prerequisites, re sequenced programs of study, and eligibility via in-person, e-mail, or virtual delivery formats.
  • Coordinates student support and outreach with an identified network of care (including Columbus State staff, financial aid advisors, student services staff, and community partners) to assist students having difficulties of any kind. Collaborates with program staff and partners across campus to assist students experiencing academic difficulty (warning, probation, and academic dismissal).
  • Proactively communicates with students (announcements, weekly updates,
    pop-up visits, etc.) to enhance the holistic student experience at key points in a semester and along a student’s journey. Ensures student caseload receives pertinent and timely college communication. Works collaboratively with program faculty to stay abreast of changes and developments in the Engineering Technologies Program.

Academic and Career Coaching
  • Expands beyond the transactional elements of traditional advising and seeks to engage the whole student in the educational journey. Provides high-level academic and career coaching to students and addresses the most immediate or timely needs. Provides career coaching in collaboration with the Career Services team to support students in their career decision-making.
  • Provides individual support and group coaching for students in assigned caseloads on topics related to effective communication with faculty, goal setting, time management, study skills, and other relevant student success topics.
  • Collaborates with faculty to understand and share student issues relevant to academic success.
Programming and Student Engagement
  • Contributes to the onboarding, community building, and sense of belonging for students.
  • This includes but is not limited to actively planning and/or participating in student-centered programming for Engineering Technologies students, participating in selected recruitment events for incoming students, planning and/or participating in spring and summer onboarding events for incoming students, and providing leadership for a successful online orientation for students.
Data, Reporting, & Assessment
  • Tracks student data that guides the proactive and intrusive approach to supporting student success. Tracks cohort data, service delivery, and reporting data and outcomes.
  • Reviews and interprets advising and related data and identifies trends that inform new strategies to improve advising efficiency and quality.
  • Demonstrates ability to use data to solve problems and improve advising practices. Demonstrates high proficiency with technology platforms, including Starfish, Blackboard, Achievement Analytics, etc.
  • Prepares bi-weekly advising reports.
Diversity, Equity, & Inclusion
  • Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
  • Creates a welcoming, inclusive, equitable, and productive work and learning environment where all students, faculty members, and college employees feel valued and are able to contribute to their full potential, regardless of their differences.
Minimum Qualifications
  • Bachelor’s Degree in Education, Counseling, Human Services, or a related field.
  • One (1) year of advising, teaching, tutoring, and/or academic support experience in a college environment, which can include work done in a graduate assistant role as professional experience.
  • State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
*An appropriate combination of education, training, coursework, and experience may qualify a candidate.

Schedule: Temporary Full-Time Position: Monday - Friday 8 am - 5 pm

Salary: $51,701 annually

CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

Full Time/Part Time:

Full time

Union (If Applicable):

Scheduled Hours:


Additional Information

In order to ensure your application is complete, you must complete the following:
  • Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.

  • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College, please l og in to Workday to use the internal application process.

Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

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