Records Coordinator (Temporary)
Under the general direction of the Associate University Registrar
and Law School Registrar, the Records Coordinator supports the
Office of the Registrar by processing request forms and
communicating with students, alumni, faculty, and staff on the
status of their requests.
- Process student or department requests such as individualized
study requests, school petition forms, transfer credit, and
CAPP/Degree Adjustment forms, whether in paper format, in the
office Onbase queue, or in the CRM as a case.
- Print transcript order requests and resolving requests made for
degree verification through the National Student
- Place monthly diploma orders to the contracted vendor.
- Support the work of the evaluator team by stepping in to help
with other work depending on current needs and workflow.
- Composes a variety of correspondence to students, staff,
faculty and educational institutions regarding requests for course
descriptions, curriculum issues, verification of degrees and other
information as requested.
- Serves as a resource and provides information to students,
staff, faculty, administrators, and other educational
- Serves as front line staff for walk-in traffic to the
- Performs other responsibilities as assigned.
University of the Pacific recognizes that diversity, equity, and
inclusion is foundational to the success of our valued students and
employees. We prioritize policy and decision-making that
demonstrates awareness of, and responsiveness to, the ways
socio-cultural forces related to race, gender, ability, sexuality,
socio-economic status, etc. impede or propel students, faculty and
- High School Diploma or G.E.D.
- One (1) year related work experience in enrollment services
- Excellent organizational skills to establish workload
priorities and complete assignments within specified
- Demonstrated ability to exercise good judgment in the
application of a variety of procedural guidelines.
- Excellent oral communication skills, including awareness of
cross-cultural and experience working a comprehensive student
- Ability to learn and adjust to new technologies, proficient
with computerized information systems.
- Experience with various software packages, such as Word, Excel,
- Positive attitude, proven ability to work successfully with
diverse population and demonstrated commitment to promote and
enhance diversity and inclusion.
- Experience and sensitivity in working with people of diverse
backgrounds and cultures.
- Demonstrated experience in advancing social justice, equity,
and inclusion in a university setting.
- Ability to engage and integrate culturally responsive practices
and knowledge in their work.
The physical demands described here are representative but not
definitive of those that must be met by an employee to successfully
perform the essential functions of this job.
Requires extended periods of sitting and repetitive hand/wrist
motion while using computer keyboard and phone. Occasional
standing, walking across campus, climbing stairs, bending,
stooping, and reaching. Constant verbal and written communication
and occasional lifting up to 25 pounds.
Work Environment/Work Week/Travel:
Work performed during standard business hours (8:30am to
$21.00 per hour. We consider factors such as,
but not limited to, scope and responsibilities of the position,
candidate’s qualifications, internal equity, as well as market and
organizational considerations when extending an offer.
Background Check Statement:
All applicants who receive a conditional offer of employment are
required to execute a release and authorization for a background
To apply, visit https://pacific.peopleadmin.com/postings/26370
University of the Pacific is an affirmative action and equal
opportunity employer dedicated to workforce diversity. In
compliance with applicable law and its own policy, Pacific is
committed to recruiting and retaining a diverse faculty and staff
and does not discriminate in its hiring of faculty and staff, or in
the provision of its employment benefits to its faculty and staff
on the basis of race, color, religion, national origin, ancestry,
age, genetic information, sex/gender, marital status, military and
veteran status, sexual orientation, medical condition, pregnancy,
gender identity, gender expression, or mental or physical