Director, E-Learning Center
NAU aims to be the nation's preeminent engine of opportunity,
vehicle of economic mobility, and driver of social impact by
delivering equitable postsecondary value in Arizona and
- This position is posted as Director, E-Learning
Center, which is a working title. The NAU system title
for this position is Director, Instructional Design
- This is an in-person position located on the main campus of
Northern Arizona University in Flagstaff, AZ with hybrid and remote
work occasionally possible.
- This position is subject to the availability of funding. The
incumbent is not eligible for Service Professional non-renewal
notice, or Classified Staff layoff or recall status.
Reporting to the Associate Vice Provost for NAU Online, the
Director will lead the strategic and operational management for the
NAU Online instructional design team and support NAU Online
courses, programs, and faculty. The Director will be positioned to
make long-lasting contributions to position NAU as a regional and
national leader in online education, focused on providing
opportunities for students to access an exceptional online
education that utilizes the latest educational technology. NAU's
online programs are designed to meet the diverse needs of our
students and employers to drive economic mobility and social
NAU has an established history of intellectual leadership in
developing workforce-aligned online programs for non-traditional
students and in supporting competency-based education. NAU Online
currently serves nearly 5,000 students through a growing portfolio
of 140 online and competency-based programs with a commitment to
individualized attention, student success and attainment, and
serving learners in the state of Arizona. Supported through
significant institutional investments and leadership commitment,
the Director will join the NAU Online team during a time of
renewal, reimagining, and growth.
Oversight of Online Course Development - 40%
- Oversee and direct enhancements to the University's online
course and program development process.
- Scope, develop, monitor, and report on course development
project status using NAU's project management system. Ensure
adherence to development milestones and outcomes.
- Identify, implement, and oversee training for online course
development in Canvas LMS for effective online course delivery and
a high level of student and faculty engagement.
- Communicate frequently with the Associate Vice Provost for NAU
Online regarding opportunities and recommendations that occur with
course development, course maintenance and educational
- Work closely with Information Technology Enterprise Information
Services to address and resolve any Canvas LMS obstacles to student
and faculty success.
- Conduct research on emerging educational technologies and
evaluate their potential for implementation within the
Supervision and Development - 20%
- Create and maintain an inclusive and collegial work
environment, promoting a collaborative, accountable and supportive
team. Encourages a resilient, solution-oriented work environment by
modeling enthusiasm and commitment to the mission of the
- Mentor online instructional design and support team in their
job roles, professional growth, and development.
- Support professional development through trainings and industry
conferences to update and improve staff knowledge, skills and
attitudes pertaining to the instructional design and quality
process, faculty engagement, new models of instruction, emerging
technologies, and other job-related functions.
- Set performance expectations for the online instructional
design and support team, including work assignments and deadlines,
and holds the team accountable for meeting performance
- Ensure effective collaboration with faculty and other subject
matter experts in creative and effective best practice use of
instructional design methodologies and the use of various online
- Introduce and reinforce evidence-based teaching/learning
methodologies that utilize educational technologies to promote high
- Ensure instructional design processes are pedagogically sound,
aligned with current industry practice, and have the agility to
accommodate timely execution of new programs.
Quality Assurance - 20%
- Ensure the quality and compliance of course development is
consistent with industry standards, computing software, and
- Identify, invite and host internal and external contributors to
review online courses. Promote accountability for the quality of
work that is produced and that contributes to a high-quality online
- Create, maintain, and communicate processes and standards for
ensuring quality course design in alignment with best practices and
standards found in programs like Quality Matters. Set online course
review schedule for all online courses to ensure courses are
current and effective.
- Review course analytics on a regular cycle to assess course
design theories as they play out over time, to identify creative
solutions for course improvements, and to recommend need for new
online course development, maintenance, or redevelopment.
- Leads ongoing assessment and improvement of all instructional
- Ensures accessible technologies and accessibility support for
Faculty Professional Development, Training and Consultations -
- Oversees and/or contributes to the development, maintenance and
delivery of online faculty training that relates to course
development, pedagogy, and associated online course
- Maintain fluency with current research in instructional design,
learning theory, and learning practices in higher education,
instructional technologies, and related practices and
- Identify areas of weakness and/or gaps within the professional
development programming that could be detrimental to providing a
high-quality experience for students and faculty.
- Contribute to the promotion of a campus culture that embraces
high-quality teaching and learning by supporting and training
online faculty in course development and revision.
- Maintain a strong connection with the faculty to ensure a
strong technological infrastructure that is responsive to changing
- Participate in and exchange best practices with campus, state
and national communities related to teaching and learning.
General Administration - 5%
- Provides daily operations management and administration for all
aspects of the Instructional Design and Support unit.
- Oversee operations including annual budgets and reporting,
personnel management and development including structure and
- Develop and maintain the Instructional Design and Support unit
- Advocate for learning technology by participating in relevant
University policy and planning committees and meetings.
Other - 5%
- Other duties as assigned.
- Bachelor's degree in online education, instructional
technology, instructional design, adult/continuing education,
educational leadership, or related fields; AND
- 5-7years of related work experience.
- 3-5 years of supervisory experience.
- Any combination of relevant education and experience may be
substituted for the educational requirement on a year-for-year
- Master's or terminal degree in online education, instructional
technology, instructional design, adult/continuing education,
educational leadership, or related fields; AND
- 7 years of related work experience in instructional design,
instructional leadership, and/or curriculum and instruction, in
postsecondary instruction; AND
- 5 years of supervisory experience in an academic context with a
track record of increased responsibility, including supervision of
Knowledge, Skills, & Abilities
- Expert knowledge of trends and topics in pedagogy,
instructional design, and the scholarship of teaching and
- Expert knowledge and understanding of student learning
outcomes, and skill in designing and implementing valid tools to
assess those outcomes.
- Expert knowledge of higher education in the areas of
instructional design, educational technology, and teaching.
- Knowledge of university and college curriculum content and
- Knowledge of supervisory best practices and principles.
- Knowledge of and experience implementing high impact
educational practices at the undergraduate and graduate
- Deep engagement with relevant professional organizations that
can enhance the effectiveness of the university's instructional
- Technical facility with Canvas LMS, technology tools for
learning, and workplace collaboration/communication tools.
- Experience with using digital platforms and tools that support
teaching and learning, collaboration, and communication (e.g.,
Canvas, Google products, Slack, etc.).
- Knowledge of evidence-based practices for course design,
inclusive teaching, assessment and analytics, and the integration
of instructional technology.
- Familiarity with the educational development literature,
including STEM reform, course design, accessibility, equity and
inclusion, and institutional change.
- Experience with qualitative and quantitative program
assessment, writing reports and presenting results to multiple
- Budget development and fiscal management skills.
- Skill in program design and implementation.
- Organizational and project management skills.
- Proficiency in Microsoft Office Suite (Word, Excel,
PowerPoint), Peoplesoft, ServiceNow, Monday.com, Canvas LMS.
- Demonstrated skill at navigating the complex dynamics that
affect teaching and learning at university.
- Must have excellent communication skills, ability to
multi-task, excellent attention to detail, and superior
- Strong teaching skills, both providing training in a workshop
setting and giving technical assistance to individual faculty and
- Skill in the language of learning technologies, teaching
methodologies, and multi-media technology skills.
- Demonstrated success motivating, leading, and integrating
- Proven record of positive, productive consulting interactions
with faculty and students.
- Demonstrated managerial experience, both of programs and of
- Demonstrated ability to successfully design, deliver, launch,
and maintain programs and initiatives, including a record of
demonstrating initiative, diplomacy, and excellent professional
- Demonstrated ability to manage multiple complex programs
- Demonstrated ability to create and support a diverse, inclusive
- Ability to adapt to rapidly changing technological
- Demonstrated ability to create high performing teams.
- Ability to coach faculty on teaching and learning strategies,
pedagogy, and inclusive teaching practices.
This position has been identified as a safety/security sensitive
position. Therefore, per AZ Revised Statute, Northern Arizona
University requires satisfactory results for the following: a
criminal background investigation, employment history
investigation, degree verification (in some cases) and
fingerprinting. If you are applying for a job that requires a CDL,
you will be required to register with the Federal Motor Carrier
Safety Administration Drug & Alcohol Clearinghouse and adhere
to the clearinghouse requirements. Additionally, as an employer in
the state of Arizona, NAU is required to participate in the federal
E-Verify program that assists employers with verifying new
employees' right to work in the United States. Finally, each year
Northern Arizona University releases an Annual Security Report
. The report is a result
of a federal law known as the Clery Act. The report includes Clery
reportable crime statistics for the three most recent completed
calendar years and discloses procedures, practices and programs NAU
uses to keep students and employees safe including how to report
crimes or other emergencies occurring on campus. In addition, the
Fire Safety Report
is combined with the Annual
Security Report for the NAU Flagstaff Mountain Campus as this
campus has on-campus student housing. This report discloses fire
safety policies and procedures related to on-campus student housing
and statistics for fires that occurred in those facilities. If you
would like a free paper copy of the report, please contact the
NAUPD Records Department at (928) 523-8884 or by visiting the
department at 525 E. Pine Knoll Drive in Flagstaff.
Anticipated salary range is $83,312 - $104,140. Annual salary
commensurate with candidate's qualifications and related
This position is exempt from the overtime provisions of the Fair
Labor Standards Act (FLSA) and therefore will not earn overtime or
compensatory time for additional time worked.
This is a Service Professional (SPF) position. NAU offers an
excellent benefit package including generous health, dental and
vision insurance; participation in the Arizona State Retirement
System or the Optional Retirement Program; 22 days of vacation and
10 holidays per year; and tuition reduction for employees and
qualified dependents. More information on benefits at NAU is
available on the Human
Resources benefits website
. NAU is a tobacco and smoke-free
campus. Service Professionals are hired on a contract basis,
renewable each 6 months according to terms of the
Conditions of Professional Service
. Employees offered a
position will be eligible for state health plans (including NAU's
BCBS Plan). New employees are eligible
on the first day of the pay period following their
enrollment, after their employment date. Employees will have 31
days from their start date to enroll in benefits. If a new employee
chooses the ASRS retirement option, participation in the Arizona
State Retirement System, and the long-term disability coverage that
accompanies it, will begin on the first of the pay period following
6 months after the new employee's start date. New employees who
choose to participate in the Optional Retirement Plan (ORP), which
is an alternative to the ASRS plan for faculty and other appointed
staff, will begin to participate on the first day of the pay period
following election. Additionally, the long-term disability plan
that accompanies the ORP will begin on the first day of the pay
period following election.
Learning and Development
Your career at Northern Arizona University includes the opportunity
for professional development. New
employee on-boarding training
includes courses to be completed
within the first 30 days.
NAU will not provide any U.S. immigration support or sponsorship
for this position.
September 25, 2023 at 11:59 p.m.
How to Apply
To apply for this position, please click on the "Apply" button on
this page. You must submit your application by clicking on the
"Submit" button by midnight of the application deadline. If you
need assistance completing your application there are instructions
available on the Human Resources website
or in person in the
Human Resources Department located in Building 91 on the NAU Campus
- on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable
accommodation to participate in the hiring process, please contact
the Disability Resources Office at 928-523-8773, DR@nau.edu
, or PO Box 5633, Flagstaff AZ
Equal Employment Opportunity
Northern Arizona University is a committed Equal
Opportunity/Affirmative Action Institution. Women, minorities,
veterans and individuals with disabilities are encouraged to apply.
NAU is responsive to the needs of dual career couples.
Know Your Rights Poster
NAU is an Employer of National Service. AmeriCorps, Peace Corps,
and other National Service alumni are encouraged to apply.
To apply, visit https://hr.peoplesoft.nau.edu/psp/ph92prta/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=607438&PostingSeq=1