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Director of Enterprise Systems & Applications, Information Technology

Binghamton University
Binghamton, New York
Salary Not Specified
Posted Date
Aug 21, 2023

Binghamton University, a premier, public (R1) research institution in the State University of New York (SUNY) system invites applications for the position of Director of Enterprise Systems & Applications.  Reporting to the Chief Information Officer, the Director is a visible and important member of the University’s Information Technology Services (ITS) leadership team. Information Technology Services (ITS) supports teaching, learning, research and the student experience across all campuses of Binghamton University by providing responsive support, technology expertise and innovative solutions via its staff, facilities, applications and services. 

The Director of Enterprise Systems & Applications will be responsible for strategic and operational management of a dynamic organization within ITS and have overall responsibility for ensuring enterprise systems are available, reliable and suited to meet growing needs of the university community.  Responsibilities of the Director will include:

-Working closely with Administrative and Academic departments, the campus community, and key groups/staff members within Information Technology Services (ITS).

-Provide expertise and recommendations related to systems, applications, integration and performance to meet future technology needs of Binghamton University

-Working with the ITS Enterprise Architecture Team, be an active contributor to the design and support of the enterprise architecture for Binghamton University. The Enterprise Architecture Team is responsible for the database architecture, application development architecture, application architecture, systems architecture, network architecture and information security architecture

-Ensure optimal system performance and availability by providing sufficient redundancy, clustering and reliability for both on-premises systems and vendor-hosted off-premises systems. This includes assuring that there is built-in staff/support redundancy, including primary and secondary support personnel for each system, tertiary support personnel for critical systems

-Manage workload and project load for the individual systems and application development areas in conjunction with Assistant Directors for these areas

-Provide support, guidance and leadership to staff; including Assistant Directors to allow them to manage teams effectively.

-Mentor staff, determine needs and provide opportunities for professional development to enhance technical knowledge and professional expertise while promoting a culture of innovation through exploration of new technologies and concepts

-Prepare, monitor and manage the annual budget for the Enterprise Systems & Applications group. This includes oversight of contract renewals for hardware and software systems as well as replacement cycles for aging equipment within the budget

-Ensure compliance with change management and project management principles and protocols

-Advise and coordinate with all departments and the University CISO about information security related topics; including those related to security vulnerabilities and e-discovery, as appropriate

The Director of Enterprise Systems & Applications will be a technical leader with an open, collaborative management style that fosters participation and contribution by others.   Other desired qualifications of the next Director include:

-Ten years of experience in Information Technology in a higher education or research environment, much of which in Applications and/or Systems

-Progressive supervisory experience in Information Technology, specifically in Applications and/or Systems management

-Demonstrated hands-on knowledge and experience in state-of-the-art information technology systems, solutions, development environments, and databases, and their development and deployment

-Broad Systems/Application-level knowledge and expertise, e.g., Oracle or MS-SQL relational database systems, Linux OS’s, VMWare ESX, Windows domain administration

-Proficiency with enterprise information systems, file servers, networked data storage, application software, disaster recovery utilities

-Familiarity with Enterprise Identity and Access Management Systems Preferred experience working with Ellucian Banner or similar student information systems 

-Ability to lead and manage a technically diverse staff including group of application developers and system administrators

-Demonstrated curiosity, interest, and ability in keeping abreast of technology and methodology advancements in information technology and security

-Ability and experience in a fast-paced environment with minimal to no direct supervision

-Proven ability to engage simultaneously in multiple projects and bring them to successful completion

-Excellent decision making and problem-solving skills and effectiveness in getting things done collaboratively

-Ability to interact effectively with a wide variety of users with different expectations and backgrounds

-Excellent interpersonal and communication skills, strong analytical skills, demonstrated ability to work in a team environment, and ability to deal with ambiguity in a changing business environment

-High degree of personal integrity and standards of professional conduct

Founded in 1946, and one of four research universities in the State University of New York (SUNY) system, Binghamton University enrolls over 18,000 undergraduate and graduate students in its six schools. Consistently ranked among the top 40 public universities in the nation by U.S. News & World Report and among the most selective public institutions for undergraduates in the nation, the campus has swiftly built a reputation for excellence in undergraduate education that is bolstered by growing, high-quality graduate programs leading to the doctorate, and a rapidly expanding research enterprise. The campus is nestled in the rolling hills of the Southern Tier in upstate New York on 930 acres, and includes the University’s state-of-the-art Innovative Technologies Complex as well as the University Downtown Center.

The State University of New York is an Equal Opportunity/Affirmative Action Employer.  It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates.  This requirement extends to employment and admission.  Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR).   All qualified applicants are encouraged to apply.

Binghamton University has retained Valletta Ritson & Company to assist in this search.  Confidential review of candidates will begin immediately, with consideration given by the search committee until the position is filled.  For more information, contact Valletta Ritson & Company.

Binghamton University Director Enterprise Systems & Applications Search Committee

Hans Dalmolen, Managing Partner

Valletta Ritson & Company, LLC

+1 (607)772-9630

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