Network Operations Manager
Main Campus - Baytown, TX
Starting Salary Range is $69,222 -$79,601. The initial salary offer
is commensurate with education and related work experience.
Provide technical support for computers and network applications,
web-based applications, and voice-over IP services to all areas of
the College. Promote and facilitate the effective integration of
technology into the primary mission of the College through
planning, end-user training, consulting, and other support
activities. Develop, enhance, and manage the College's enterprise
networks to provide high-speed, transparent, and highly functional
connectivity among all information resources. Develop and maintain
highly effective, reliable, secure, and innovative information
systems to support instructional, administrative, and network
facilities functions. Facilitate the collection, storage, security,
and integrity of electronic data while ensuring appropriate access.
Promote new uses of information technology within the institution
through the support for exploratory and innovative applications.
Provide recommendations for effective strategic and tactical
planning in the use of technology.
Essential Duties & Responsibilities
Provide fast & reliable access to all information
Implement network security for the Local Area Network and Wide
Supervise and coordinate work assigned to the Network Support
Recommend hardware, software licensing, and maintenance
Oversee troubleshooting, systems backups, archiving, and
disaster recovery and provide escaladed end-user support.
Work with project teams (faculty and staff) to help implement
Additional Duties & Responsibilities
Direct weekly meetings with employees under supervision.
Conduct yearly evaluations of employees under supervision.
Facilitate technicians' uniform standard operating procedures
for labs and staff.
Communicate with end-users on quality assurance issues provided
When requested, assume responsibilities of Chief Information
Officer in her absence.
Must be on call 24/7 for system issues or outages.
Must work evenings, weekends, and holidays if needed.
Travel to Information Technology training and conventions to
stay up with the latest technology.
Perform other duties as assigned.
Minimum Education, Experience, Knowledge, Skills &
Bachelor's degree in Computer Science, Computer Information
Systems, or a related field
Five (5) years of related work experience providing effective
technology support for a Windows Active Directory and Cisco
Experience with Active Directory management in multi-domain
Windows Server OS
User Account Management
Experience with Exchange Server/Office 365 (email)
Experience with ISA Server/ASA/IPS (firewalling &
Previous Print Server management experience
Experience with System Backups/Disaster recovery (Barracuda
Backup with Cloud storage)
Experience managing and configuring Cisco Nexus core, switches,
routers, Wireless Controller, UCS environment, and ASA
Experience with VOIP - Cisco Call Manager & Unity Voice
Experience implementing and supporting numerous student and
administrative network applications
Experience managing and configuring network servers and storage
Experience with virtualization using Hyper-V technologies
Demonstrated ability to learn new technologies
To apply, please visit https://www.schooljobs.com/careers/lee/jobs/4075243/network-operations-manager