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Staff - Network

Susquehanna University
Pennsylvania, United States
Salary Not specified
Date posted
Aug 16, 2023

Staff - Network & Systems Administrator

About Susquehanna:
Susquehanna University is the future-ready institution for today, invested in cultivating intellectual grounding, active learning and global citizenship for all students. Renowned as one of the finest U.S. national liberal arts colleges, Susquehanna inspires and challenges 2,200 enterprising, bright-minded students studying the arts, business, humanities and sciences. Our students seize opportunities through exceptional worldwide internships, expert-guided research and an acclaimed study-abroad program, leading to a transformative education that empowers each graduate to realize their unique potential and lead a successful and meaningful life. The Susquehanna River Valley with its fresh air and overall pleasant year-round climate, provides four distinct seasons amidst a backdrop of vibrant autumn foliage, occasional winter snowfalls, flower-filled springs and warm summer evenings illuminated by fireflies. Nearby outdoor recreational areas for hiking, kayaking, fishing and skiing — and the bustling cultural and commerce hubs of New York City, Washington D.C., Baltimore and Philadelphia within a three-hour drive — present abundant opportunities for learning and discovery.

Position Summary:
Job Summary
The Network & Systems Administrator position reports directly to the Director of Network & Systems, within the Office of Information Technology. They are part of a critical team who is responsible for the management of a multi-datacenter infrastructure environment with primary responsibilities including all aspects of edge networking and other cable plant infrastructure.The Network Administrator is expected to have a strong understanding of network infrastructure and network hardware. They must be able to implement, administer, and troubleshoot network devices including access points, firewalls, routers, switches, and wireless controllers. This individual will provide server and application administration for campus systems to meet the demands of a dynamic residential academic environment. This position is defined as a non-exempt position under FLSA regulations.Specific Responsibilities
  • Server Administration - Provides systems administration for servers and applications Network performance monitoring
  • Edge Enabled Technology Services Administration - Provides planning, execution and support for edge network equipment.
  • Data Storage - Perform all areas of storage, back-up, and archive retention administration for both on premise, co-location and cloud-based, including strategic resource planning for storage and back-up needs in the enterprise VM infrastructure and physical server enterprise applications.
  • Business Continuity - Provides planning, execution and support for university disaster recovery and business contingency planning for two on-campus data centers and off-premise technology assets. Builds, monitors, and tests system backups and recovery. Develops solutions that meet university defined needs around Recovery Point Objective (RPO) and Recovery Time Objective (RTO) strategies.
  • General - On-call rotation that may require after-hours support. Perform emergency support services during evenings, weekends, and holidays as necessary to support the 24 × 7 information needs of students, faculty, and staff. Contributes to the overall success of Office of Information Technology and the university by performing other duties and responsibilities as needed.
    Knowledge, Skills, Abilities
  • Demonstrated experience with LAN internetworking, including IP switching and routing, TCP/IP, Ethernet, multicasting, and remote access.
  • Strong troubleshooting, diagnosing, and resolving abilities with hardware, software, and other network or system problems.
  • Ability to manage local LAN traffic and inbound/outbound traffic to guarantee the most efficient use of the available resources
  • Advanced knowledge of enterprise level network, security, and network access control systems
  • Assists in ensuring the security and integrity of the College's information systems and data assets
  • Experience with the design and implementation of internetworks and related systems, including IP, DNS, DHCP, SNMP, SMTP, and Radius
  • Expert ability in monitoring and alerting on performance, status, availability, and latency of network and security equipment
  • This position combines technical expertise with a strong understanding of cybersecurity principles and practices to identify, assess, and mitigate potential security risks.
  • Experience with disaster recovery and infrastructure deployment
  • Experience with data center design and implementation, facilities management and design, network engineering, and network infrastructure
  • Knowledge of Windows servers, server virtualization technology, and requirements analysis
  • Ability to communicate effectively, both orally and in writing
  • Strong customer service skills
  • Knowledge of technical writing and documentation
  • Ability to work effectively with a wide range of constituencies in a diverse community.
  • Knowledge of Windows and Mac printing environment

    Required Qualifications:
    Education and Experience - Required QualificationsAssociates degree in Network Administration with a minimum of 2 years relevant experience. IT support experience to include strong systems administration and the management of a complex enterprise converged network. Must be a lifelong learner and a genuine fan of technology enhanced living.
    Technology Used
    · Cisco and Aruba enterprise switching equipment
    · Juniper routers
    · Palo Alto firewalls· Aruba NAC - Clearpass· Aruba wireless· Dell and Cisco server Hardware· VMware· Pure Storage· Cisco VoIP system· Windows Server & client OS· Mac OS· Linux· Infrastructure performance monitoring· LastPass· Uninterruptable Power Supplies
    Physical Demand· Position requires the ability to stand or sit for extended periods.· Position requires the ability to move about the campus.· Position requires the ability to talk and to hear instruction. · Position requires occasional manual dexterity and the ability to use fingers, hands, and arms to feel, handle, and reach.· Position requires occasional stooping, crouching, and bending.· Position requires the ability to occasionally lift up to 50 pounds.· Working conditions are both indoor and outdoor.

    Preferred Qualifications:
    Education and Experience -Preferred QualificationsBachelor’s degree in Information Technology network emphasis with a minimum of 2 years relevant experience. Experience in a higher education, liberal arts campus setting.

    Special Instructions to the Applicant:

    Benefits Eligible: Yes
    Number of Months: 12 months
    Other Number of Months:
    Full-Time/Part-Time: Full Time
    Work Schedule/Hours per Week:
    Posting Date:
    Closing Date:
    Open Until Filled: No
    Anticipated Start Date:
    Posting Number: AH01022

    To apply, visit

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