Operations and Recruitment Program Assistant, School of Law

Operations and Recruitment Program Assistant, School of Law

About the Opportunity

The Center for Co-op and Career Development (“the Co-op Office”) manages the year-round, full-time internship program at the School of Law, as well as post graduate career advising for all law students. Each JD student is required to successfully complete three co-ops as a graduation requirement, and on an annual basis the Co-op Office handles approximately 800+ legal placements worldwide. Co-op is central to the law school's academic program and the Co-op Office facilitates the placement of students in internships, supports them during internships, and partners with the approximately 900 legal employers in the law school's Co-op program.

The Operations and Recruitment Program Assistant is an integral member of the Co-op Office's busy Operations team. The Operations and Recruitment Program Assistant position's responsibilities lie in five areas:

(1) Co-op Operations - assist in aspects of the administration of the Co-op Program including: assisting with reporting, programming, maintaining student and employer records in the database, and processing co-op paperwork such as co-op evaluations and quality questionnaires, student-developed co-op forms, and new employer application; and ensuring that co-op evaluations from employers and quality questionnaires from students have been properly received and documented.

(2) Recruitment Program Operations - support the Associate Director for Operations and Data and the Directors for Private Sector and Public Interest in coordinating and managing on-campus interview (OCI) programs (in-person and virtual)

(3) Computer Operations/Technical Support - working closely with and reporting to the Associate Director for Operations and Data, this position co-teams with and provides technical and programmatic support for students and employers with respect to co-op related issues, and helps to manage input for the complex Co-op management system; and

(4) Customer Service and Communications - serve as first point of contact to constituents communicating with the Co-op Office via multiple central e-mail inboxes utilized by students, co-op employers, and organizations seeking to post co-op and post-graduate jobs with the Co-op Office, and the general public. Serve as a back-up to the Program Assistant, as needed, in front-line customer service, including greeting and assisting visitors to the office and appropriately directing the many requests received in the Co-op office from the larger law school and university community.

(5) General Administrative/Office Duties - Support the Assistant Dean, Advising Team Operations Team with their administrative needs, on an “as needed” basis. Some specific duties include: using technology to communicate with students and employers; responding to ad hoc and routine data requests from School of Law leadership and members of the Co-op Office; assisting with office events and student programming; and working with work study students in the office.

This is a one-year, part-time position (20 hours per week) with annual re-evaluation for re-appointment. An in-person work schedule is expected, with flexibility for remote work at the discretion of management.

Responsibilities:

• Customer Service and Communications - serve as first point of contact to constituents communicating with the Co-op Office via multiple central e-mail inboxes utilized by students, co-op employers, and organizations seeking to post co-op and post-graduate jobs with the Co-op Office, and the general public. Serve as a back-up to the Program Assistant, as needed, in front-line customer service, including greeting and assisting visitors to the office and appropriately directing the many requests received in the Co-op office from the larger law school and university community.Co-op Operations - assist in aspects of the administration of the Co-op Program including: assisting with reporting, programming, maintaining student and employer records in the database, and processing co-op paperwork such as co-op evaluations and quality questionnaires, student-developed co-op forms, and new employer application; and ensuring that co-op evaluations from employers and quality questionnaires from students have been properly received and documented.
  
• Computer Operations/Technical Support - working closely with and reporting to the Associate Director for Operations and Data, this position co-teams with and provides technical and programmatic support for students and employers with respect to co-op related issues, and helps to manage input for the complex Co-op database.Recruitment Program Operations - support the Associate Director for Operations and Data and the Directors for Private Sector and Public Interest in coordinating and managing on-campus interviewing (OCI) programs (in-person and virtual)
  
• Co-op Operations - assist in aspects of the administration of the Co-op Program including: assisting with reporting, programming, maintaining student and employer records in the database, and processing co-op paperwork such as co-op evaluations and quality questionnaires, student-developed co-op forms, and new employer application; and ensuring that co-op evaluations from employers and quality questionnaires from students have been properly received and documented.
  
• Computer Operations/Technical Support - working closely with and reporting to the Associate Director for Operations and Data, this position co-teams with and provides technical and programmatic support for students and employers with respect to co-op related issues and helps to manage input for the complex Co-op database.
  
• Recruitment Program Operations - support the Associate Director for Operations and Data and the Directors for Private Sector and Public Interest in coordinating and managing on-campus interviewing (OCI) programs (in-person and virtual)Customer Service and Communications - serve as first point of contact to constituents communicating with the Co-op Office via multiple central e-mail inboxes utilized by students, co-op employers, and organizations seeking to post co-op and post-graduate jobs with the Co-op Office, and the public. Serve as a back-up to the Program Assistant, as needed, in front-line customer service, including greeting and assisting visitors to the office and appropriately directing the many requests received in the Co-op office from the larger law school and university community.
  
• General Administrative/Office Duties - Support the Assistant Dean, Advising Team and the Associate Director for Operations & Data with their administrative needs, on an “as needed” basis. Some specific duties include: using technology to communicate with students and employers; responding to ad hoc and routine data requests from School of Law leadership and members of the Co-op Office; assisting with office events and student programming; and working with work study students in the office.

Qualifications:

Required Qualifications:

• Associate's degree and three years of progressively responsible administrative support work experience or database management experience.
• Technical and customer service skills, including experience in working with database software and a solid understanding of Microsoft Office, including Excel, Word, and PowerPoint.
• Outstanding verbal and written communication skills; excellent interpersonal skills; and excellent organizational skills, including attention to detail.
• Interest in working with students.
• Ability to prioritize work under tight deadlines, take initiative, work independently, and work well within a team.
• Demonstrated commitment to workplace professionalism and working effectively and across teams.
  

Preferred Qualifications:

• A bachelor's degree with a minimum of 1 year of administrative support experience is preferred.
• A working knowledge of Symplicity, familiarity with legal employment, and/or prior experience in career services would be a plus.

Documents to Submit:
Please submit your resume, cover letter, and a list of references in one PDF submission.

Position Type

Temporary

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Operations-and-Recruitment-Program-Assistant--School-of-Law_R117715



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