The Director of Academic & Career Advising is a leadership role
within the Department of Academic Engagement & Student Success.
Within this role, the director shall have the primary
responsibility for supporting student success, and career
preparation. Resolving & strategizing within and around
academic-related matters pertinent to student engagement,
matriculation, and retention. Manages the Center for Academic
Resources and Support toward optimizing the University’s retention
systems and meeting institutional goals. Assisting students with
their academic pursuits and career exploration, ensuring they make
well-informed decisions and receive the necessary support for their
overall success. Grooming professional staff in delivering service
excellence that supports the needs of our University community.
This position reports to the AVP of Academic Engagement &
Required Knowledge, Skills, and Abilities
- Program Development and Implementation: Oversee the development
and implementation of a comprehensive program that encompasses both
academic and career advising. This program aims to enhance student
retention, promote degree attainment, improve graduation outcomes,
and ensure high levels of student
- Academic and Career Advising: Serve as a representative and
advocate for academic and career advising services. As well as
oversee the administration and adherence to all necessary processes
and procedures required for the effective delivery of academic and
career advising services, implementing protocols to ensure
that advising practices are in line with established standards and
- Collaboration and Stakeholder Engagement: Foster a culture of
excellence at Florida Memorial University by actively engaging and
building strong relationships with students, staff, and
- Working closely with key stakeholders to identify and address
any potential barriers or challenges that may hinder student
progress toward their degrees.
- Assessment and Evaluation: Take the lead in developing and
implementing robust assessment strategies to gauge the
effectiveness and impact of academic and career advising programs.
Design methods to collect and analyze data that will allow for an
evaluation of key metrics, including student satisfaction,
retention rates, graduation rates, and career outcomes.
- Team Management and Leadership: Responsible for planning,
directing, supervising, and coordinating the work activities of
staff. This may include crucial tasks such as hiring new team
members, providing ongoing coaching and support, and conducting
performance evaluations, all strictly adhering to university
policies and procedures. While fostering a collaborative and
supportive work environment, promoting professional growth and
development opportunities for staff.
- Academic and Career Advising Technology and Resources: Stay
abreast of the latest advancement in advising technology and
resources, continuously seeking ways to enhance the delivery of
academic and career advising services to streamline processes,
increase efficiency, and elevate the overall student
- The omission of specific duties does not preclude the
supervisor from assigning duties that logically relate to the
- Excellent written and verbal communication skills.
- Strong interpersonal skills with faculty, staff, and student
- Exceptional customer service and organizational skills.
- Understands open-ended questioning, non-verbal communication,
and active listening.
- Understands how to read and interpret reports and data.
- Presentation and public speaking skills.
- Demonstrates the professionalism needed to handle sensitive and
- Strong computer and analytical skills.
- Effective analytical and decision-making skills.
- Attention to detail and adaptability to a changing environment
is extremely important as well as dependability.
- Ability to interact with personnel at all levels of the
- Moderate physical activity. Requires handling objects of
average weight up to fifty (50) pounds or standing and/or walking
for more than four (4) hours per day.
- Note: In compliance with the American Disabilities Act (ADA),
those functions of the job which are identified as essential are
required to be performed with or without reasonable accommodations.
Requests to facilitate the performance of essential functions will
be given careful consideration.
- A master's or doctoral degree in a relevant field such as
higher education administration, business administration,
organizational development, or a related discipline.
- Remarkable track record in fostering and managing
relationships, with proven skills in partnership management.
- Previous experience in academic advising, career counseling, or
student support services.
- Strong knowledge of academic planning, career exploration, and
job search strategies.
- Excellent interpersonal and communication skills, with the
ability to establish rapport and build relationships with
- An empathetic and compassionate approach to student support,
with the ability to motivate and inspire.
- Strong organizational and time management skills, with the
ability to multitask and prioritize effectively.
- Knowledge of educational technology and resources for academic
and career development.
- Familiarity with data management systems and student
- Ability to work independently and collaboratively in a
- Commitment to diversity, equity, and inclusion in student
- Flexibility to work outside of normal business hours.
- Pre-Employment screening is required: criminal background check
and drug testing.
Qualified applicants are asked to upload a cover letter of
interest, resume/curriculum vitae, and/or certifications, if
In addition to the completed application, candidates must submit a
list of three professional references (at least one from a previous
employer) that includes names and contact information. Review of
application materials will begin as soon as possible and will
continue until the position is filled.
Florida Memorial University is an Equal Employment Opportunity