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Insurance Billing and Registration Specialist

University of Oregon
Oregon, United States
Salary Not specified
Start date
Aug 14, 2023

View more

Position Type
Administrative, Student Affairs, Health Services
Employment Level
Employment Type
Full Time

Insurance Billing and Registration Specialist

Job no: 532435

Work type: Classified Staff

Location: Eugene, OR

Categories: Administrative/Professional, Administrative/Office Support, Healthcare/Nursing

Department: University Health Services
Classification: Administrative Program Assist
Appointment Type and Duration: Regular, Ongoing
Salary: $16.71 - $24.83 per hour
FTE: 1.0

Positions Available: 2

Review of Applications Begins

September 1, 2023; position open until filled

Special Instructions to Applicants

To ensure consideration, please upload the following with your online application:

  • Current resume which includes dates of employment.

    Applicants will also be asked to submit the name and contact information for three professional references, one of which is preferred to be a current or most recent supervisor (if not currently employed). Candidate will be notified prior to references being contacted.

    Department Summary

    University Health Services (UHS) is a unit within the Division of Student Services and Enrollment Management and is a nationally accredited (AAAHC) outpatient clinic providing primary care to students at the University of Oregon. All staff are required to uphold the values of the UHS.

    The "Advanced Insurance Registration and Billing Clerk “and the “Insurance Billing and Advanced Registration Specialist” works in support of the University Health Services mission and vision and is consistent with UO policy. Some aspects of these positions may be completed in collaboration with other University departments.

    Position Summary

    “The Advanced Insurance Registration and Billing Clerk “and the “Insurance Billing and Advanced Registration Specialist” positions are staff members of the Billing Services team at UHS. This team is focused on the accuracy and efficiency of Insurance registration and billing for the student population.

    These positions will provide direct services to students, parents, insurance carriers, and physician offices on the various insurance plans, as well as monitoring and adapting program changes as needed. They will also provide billing services with daily Billing functions including posting payments and providing billing information to students. These positions will provide back up for each other while staying effective in their individual job duties.

    Insurance Billing and Advanced Registration Specialist:

    The Insurance Billing and Advanced Registration Specialist position is responsible for multiple phases of the billing process and ensuring acceptable cash flow and appropriate days in accounts receivable by timely follow-up and resolution of balances owed by third-party payers and patients. Billing functions may include all or some of the following: data entry of billing information; preparing initial billing, including recording any discrepancies onto a permanent record; post payments into the billing system; providing billing and account information to patients, clients, and insurance companies; and reconcile and prepare daily bank deposits and receipts.

    Advanced Insurance Registration and Billing Clerk:

    This position will assist in all aspects of the student Registration for the Billing Services Department at UHS; Assist students in processing of CCare applications; Serve as a patient advocate regarding issues around both UO and private insurance, including OHP, PIP and WC. They will also act as a resource regarding the Affordable Care Act (ACA) and insurance options for students. This position will provide in person contact for students inquiring about UHS charges, billing questions, insurance verification, and community resources.

    Minimum Requirements

  • Three years of office experience which included two years at full performance level and experience generating documents: and
  • Lead work responsibility or coordination of office procedures.

    Professional Competencies

  • Experience with and/or commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment.
  • Strong organizational skills, attention to detail, and ability to exercise sound, independent judgment.
  • Excellent problem-solving and time-management skills.
  • Proficiency with Microsoft Office (Word and Excel).
  • Ability to work independently and collaboratively in a team environment.
  • Demonstrated knowledge of Oregon Health Plan (OHP) rules and regulations.

    Preferred Qualifications

  • Two years of recent experience in health insurance billing and accounts receivable management and reconciliation, including Personal Insurance Protection (PIP) and Worker's Compensation billing, ICD-10, HCPC, and CPT coding with the use of modifiers.
  • One year of experience working with electronic insurance registration and verification.
  • Recent experience providing insurance and billing customer service within a healthcare setting.
  • Recent experience working with electronic health records and billing software.
  • Experience in Electronic Data Interchange (EDI) billing including, but not limited to, EDI edits, enrollment, submissions, claim tracking, and Electronic Remittance Advice (ERA).
  • Experience with CCare billing and policies.
  • Experience with provider credentialing and DMAP enrollment.
  • Experience in physical therapy, laboratory, pharmacy, dental, and radiology coding and billing.
  • Demonstrated understanding of medical terminology.

    FLSA Exempt: No

    All offers of employment are contingent upon successful completion of a background inquiry.

    This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

    The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit

    The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at or 541-346-5112.

    UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

    In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

    To apply, visit


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