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Learning Support Specialist II

Texas A&M International University
Texas, United States
Salary Not specified
Posted Date
Aug 10, 2023

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Position Type
Faculty Positions, Business & Management, Accounting & Finance
Employment Level
Employment Type
Full Time

Learning Support Specialist II

Job Title
Learning Support Specialist II

Texas A&M International University

ACE - Academic Support

Proposed Minimum Salary

Job Location
Laredo, Texas

Job Type

Job Description

Job Summary

The Learning Support Specialist II, under general supervision, works in close collaboration with faculty and staff to provide exceptional support services across learning spaces, with a particular emphasis on assisting in maximizing the effectiveness of a variety of learning systems. Serves as an advocate for the integration of innovative technology and the advancement of the efficiency and effectiveness of the learning environment.

Essential Duties and Responsibilities
  • Meets students and go over their assignments in applicable subject area.
  • Discuss with students specific topics or subject areas that warrant further exploration.
  • Review assignments and test scores, and work through problems or questions.
  • Provides study aids to assist.
  • May provide input into program rules and regulations.
  • May recommend suggestions to improve program.
  • Lead supplemental instruction study sessions and attend assigned classes.
  • Facilitate learning of course material.
  • Model effective learning and study strategies for content mastery.
  • Arrange and keep work hours
  • Communicate and meet regularly with assigned course faculty and administrators
  • Develop and maintain a professional relationship with assigned course instructors.
  • Maintain confidential records.
  • Prepare reports.
  • Perform other related duties as assigned.

Additional Responsibilities
  • Train and mentor Supplemental Instructors (SI) on key concepts that must be covered in each course.
  • Demonstrate academic best practices for specific subjects and assignments, including writing research papers, giving presentations, developing study habits, managing test anxieties, and organizing class notes.
  • Communicate closely with faculty and tutors on student issues and academic matters.
  • Identify and conduct targeted intervention for at-risk students.
  • Collect, track, and monitor data on student progress and generate regular reports for the deans.
  • Develop and distribute handouts and study notes for traditionally challenging courses.

Minimum Requirements
  • Education - Bachelor's degree in a related field.
  • Experience - Two years of related experience.

Preferred Education and Experience
  • Advanced degree in the related field of support
  • Experience in tutoring, teaching, working with college students
  • Experience working with at-risk adults
  • Experience working with freshmen through senior
  • Experience in clinical practices for related majors

Knowledge and Abilities

Knowledge of:
  • Word processing, spreadsheet, and database applications.

Ability to:
  • Multitask and work cooperatively with others.
  • Excellent customer service and time management skills.
  • Strong verbal and written communication skills.
  • Strong interpersonal and organizational skills.
  • Present information clearly and concisely.
  • Work independently and as part of a diverse team.

Preferred Knowledge and Abilities

Knowledge of:
  • Instructional best practices and assessment of learning outcomes
  • Skilled data collection and analysis
  • Strong communication with professors and staff
  • Strong leadership dispositions in monitoring SI leaders

Licensing / Professional Certification - None.

Physical Requirements - None.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision of Others

This position generally does not supervise employees.

Other Requirements
  • Work beyond normal office hours and/or work on weekends.
  • Position requires on campus, face-to-face interactions.
  • Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Salary: $17.55/hourly

INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include:
  • Resume/CV
  • Cover Letter
  • At least 3 references and their full contact information, and
  • Unofficial transcripts

Applications received by Texas A&M International University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

To apply, visit


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