The Dean for Student Success provides leadership for the development of strategic initiatives, within a Guided Pathways Framework, designed to improve institutional retention and completion outcomes. Strategic initiatives include but are not limited to: Educational and career attainment plans, academic advising, first year experience including new student orientation, career experience, and reenrollment management. This position partners with Instructional Deans, Dean of Enrollment, Deans of Student and Community Engagement, The Center for Teaching and Learning, Institutional Research and their teams to build a comprehensive plan to improve student attainment.
- Integrates the Guided Pathways Framework throughout the College partnering with Instruction, Enrollment, Student and Community Engagement and others to ensure students can choose a clearly defined Area of Interest, can enter the Area of Interest with few barriers, and can complete the program map in a timely manner.
- Works closely with the Dean of Enrollment Services to provide and enhance synergistic relationships between enrollment and reenrollment.
- Analyzes and evaluates persistence, progression, retention and completion data to inform the comprehensive retention and completion plan development.
- Leads college initiatives for developing, implementing and assessing, advising services, first year experience, new student orientation, career experience, reenrollment management and educational and career attainment plans.
- Prepares budget proposals; establishes expenditure controls and recommends the allocation of resources within the limitations of the budget.
- Supervises the hiring and training of full-time and part-time employees.
- Ensures professional development of employees within the department.
- Serve on various College committees and partakes in a variety of meetings and conferences.
- Develops and maintains community partnerships to increase attainment levels of Mohave County residents.
- Responsible for other reasonable related duties as assigned.
- Master's Degree required, Doctorate preferred in education, leadership, or some other student success related field.
- Five years of progressive higher education work experience in student success, retention and completion management.
- Documented evidence of retention/student success/completion plan development.
- Three to five years of supervisory experience.
- Evidence of continual professional development in the retention, student success, completion fields.
- Accountability: Works effectively while not losing sight of quality standards. Takes personal responsibility for his own mistakes or those of the department. Takes responsibility for own behavior and the related results. Communicates clearly to stakeholders when deadlines and agreements cannot be fulfilled.
- Effective Communication: Receives and learns from feedback. Builds effective formal and informal communication channels. Shows tact and diplomacy while maintaining open, honest dialogue with coworkers and campus partners. Keeps relevant people accurately informed and up-to-date of both positive and potentially negative information. Actively listens to and synthesizes perspectives of others.
- Influence: Uses all available information appropriately to guide decisions and negotiations to meet objectives, while acting with integrity. Effectively explores alternatives and positions to reaching outcomes that gain the support and acceptance of all parties. Assertively interacts in a manner that is controlled, planned and well-thought-out to lead others to the desired outcome. Maintains an awareness of goals and objectives and navigates solutions towards desired ends, while maintaining relationships and supporting consensus.
- Decision Making & Judgment: Models the use of sound judgment and integrity to make clear, transparent decisions regarding complex and or sensitive issues or materials. Makes independent, critical decisions based on relevant information, considering the total organization. Strikes a balance between being participative, i.e., involving team members in decisions and being directive, depending on the needs of the team and the situation. Consistently and effectively seeks input from unit and campus partners; is nimble and decisive.
- Initiative: Plans ahead for upcoming problems or opportunities and takes appropriate action. Applies perseverance and energy to improving performance. Generates commitment and enthusiasm from others to set and achieve challenging objectives. Demonstrates the ability to complete even unfamiliar tasks independently by adapting his or her previously gained knowledge. Provides advice and direction to others on how to recognize and take appropriate action on problems and opportunities.
- Ethics & Integrity: Consistently models high standards of honesty, integrity, trust, openness, and respect for the individual. Acts in accordance with standards for ethical judgment consistent with the organization's stated values. Ensures that colleagues displaying unethical behavior are corrected. Exerts power carefully.
- Coaching & Developing Others: Enables others to take appropriate risks. Organizes and structures work for others in a manner that encourages ownership and accountability. Balances the organization's tasks, goals and objectives with subordinates personal and professional needs. Diagnoses performance issues, and determines appropriate development approach to suit the individual's learning style. Uses effective questioning techniques to allow subordinates to think through problems and develop solutions.
- Relationship Building : Facilitates dialogue to gain agreement using sound rationale to explain value of actions. Uses diplomacy to build partnerships. Promotes and models collegiality. Consistently promotes and maintains a harmonious and productive work environment. Is respected and trusted and often viewed as a role model.
- Reliability & Commitment: Makes self available as a subject matter expert and willingly shares knowledge and expertise as appropriate. Works to achieve agreement (by offering alternatives, etc.) on timeframes or objectives that can be realistically met. Actively looks for ways to complete work more efficiently and effectively.
- Analytical Thinking: Identifies action to prevent the problem from occurring partially or totally. Identifies a number of solutions to complex problems integrating findings from several different disciplines, identifies and effective solution.