Director of Continuous Quality Improvement & Strategic Initiatives - UME

*North Carolina relocation package available

Committed to creating a welcoming and inclusive environment for all, the Wake Forest University School of Medicine MD program is seeking an innovative, creative leader who demonstrates evidence of a commitment to promoting a culture that respects diversity and inclusion of all people and advances inquiry, and scholarship. Ideal candidates will demonstrate strong interpersonal and communications skills, effective critical thinking, and the ability to set priorities and manage multiple tasks.

The Program Director of Continuous Quality Improvement and Strategic Initiatives is responsible for planning, analysis, implementation, and introduction of projects in support of Undergraduate Medical Education and the related entities that it serves. This role will collaborate with department leaders within the school and across the enterprise to gather information, develop work plans, and support strategic alignment. This role will report to the Director of Institutional Effectiveness and Compliance and to the AVP, Undergraduate Medical Education.

Essential Functions include:

Continuous Quality Improvement & Accreditation:

• Develop a system for ongoing continuous quality improvement (CQI), specifically focusing on accreditation and curriculum management under the Undergraduate Medical Education Curriculum Committee.
• Provide strategic and operational oversight into a system for ongoing continued quality improvement for the Undergraduate Medical Education program's curriculum management, oversight, and accreditation readiness.
• Manage project budget and resource allocation to facilitate the achievement of strategic initiatives and to facilitate LCME continuous readiness.
• In collaboration with School of Medicine leadership, develop and ensure processes to achieve Liaison Committee on Medical Education (LCME) requirements for curriculum mapping, data reporting, and policy review/revision. Develop processes and procedures for continued quality improvement with faculty and staff based on identified needs and best practices.
• Facilitate review and provide editorial input to support LCME continuous readiness and monitoring of DCI (Data Collection Instrument) documents, ensuring compliance with LCME curriculum elements.
• Facilitate and support key CQI strategic initiatives from inception to completion, facilitate the definition of project missions, goals, tasks, and resource requirements.
• Support the development of the strategic plan including alignment of all inter-institutional councils and committees, which have been formed to advise and consult with the leadership on matters of strategic and operational importance.  Develop, communicate, and manage strategic plan documents and tracking tools.
• Direct and implement special projects and strategic initiatives of Undergraduate Medical Education Strategic plan as well as monitor and track as well as execute on the long-term strategic vision, as well as meeting short-term objectives.
• Serve as key liaison to the Office of Institutional Effectiveness to make recommendations regarding issues related to LCME.

Project Management:

• Lead planning and implementation of projects including the initiation, planning, execution, control, and closeout phases of the project lifecycle, taking full responsibility for keeping organizational leaders informed about the project’s impact or status.  Assemble the project staff and provide and oversee their technical or functional development and performance during the project or projects.
• Coordinate and manage projects using project management methodologies from inception through completion and define project requirements. 
• Prepare status reports and provide updates to involved leadership and key stakeholders.
• Coordinate, request, and recommend changes from original specifications with project sponsor, project team, or stakeholders as needed.
• Facilitate problem resolution by determining or recommending and implementing a risk mitigation strategy as needed.
• Develop a work plan and controls budget, scope, and schedule to ensure project deliverables are completed as planned.  Ensure the proper development and execution of the communication plan and take full responsibility for keeping organizational leaders informed about the project’s impact or status.
• Work collaboratively with leaders in Undergraduate Medical Education to develop a system for tracking outcomes, reporting to key leadership, and identifying opportunities for streamlining processes.
• Make recommendations to school leadership based on knowledge of project management tools to develop methods to monitor progress. Guide the resolution of conflicts within and between projects or functional areas.
• Escalate issues that impact scope, timing, or budget to leadership and work with them to obtain additional resources during project lifecycle.

Minimum Requirements:

• Master’s degree in business administration, Healthcare Administration, or equivalent required.
• Extensive knowledge of the LCME and accreditation standards.
• Experience managing and leading teams in undergraduate medical education.
• Knowledge of project management methodologies and tools.

Preferred Requirements:

• Project Management Professional (PMP) certification.
• Extensive experience in leading the planning and/or implementation of continued quality improvement and strategic initiatives from inception to completion.
• Demonstrates strong written and verbal communication skills. 
• Demonstrates strong interpersonal and collaborative skills.

Please visit https://school.wakehealth.edu/ to learn more about Wake Forest University School of Medicine.