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Position Description

The Transcript Specialist, as a member of the Registrar’s staff, provides transcript service to students/alumni and maintains student data records.

This is a part-time position. 20 hours per week, 12 months per year.

Position Responsibilities

  1. Processes transcripts as requested by students and alumni utilizing Colleague and Parchment.
  2. Answers phone inquiries and provides support to walk ­in requests.
  3. Processes enrollment verification letters as requested by students.
  4. Assists with filing and scanning.
  5. Assists Office Manager in staff meeting hospitality set up.
  6. Provides feedback to office manager on paper and supply needs as necessary.
  7. Redirects student inquiries to the proper department at Eastern.
  8. Manage Registrar Office mail and e­mail when the Office Manager is away.
  9. During peak periods, assists with data entry in Colleague for registration and add/drop.
  10. Manages Parchment procedures by updating our website to clarify the ordering process and communicating with the Parchment representative when Eastern changes or updates our data system.
  11. Embodies values of caring and compassion, justice and integrity, competence and affirmation.
  12. Seeks to treat each member of the campus community with fairness, dignity and respect seeking a spirit of unity and harmony as we join together to achieve our common mission. 13. Provides excellent customer service to students, faculty, and


Attention to detail and computer skills are essential. Excellent communication, interpersonal and organizational skills are required. Experience in a college office environment, including experience with data base management, is preferred. Must be able to lift up to 25 lbs. It is essential that the incumbent exhibits an understanding of, and support for, the University's evangelical Christian mission.


 Eastern University

About Eastern University 

Eastern University is a Christian university of the arts and sciences that integrates faith, reason and justice for students in its undergraduate, graduate, Seminary, urban, professional and international programs. Applicants should have a Christian commitment compatible with its mission and be willing to endorse by signing Eastern University’s doctrinal statement. The university complies with federal and state guidelines of nondiscrimination in employment; members of protected classes are encouraged to apply.

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