Manager, Scholarships & Awards (N93753)
Wayne State University is searching for an experienced Manager,
Scholarships & Awards (N93753)
at its Detroit campus
Wayne State is a premier, public, urban research university located
in the heart of Detroit, Michigan where students from all
backgrounds are offered a rich, high-quality education. Our
deep-rooted commitment to excellence, collaboration, integrity,
diversity and inclusion creates exceptional educational
opportunities which prepare students for success in a global
Essential functions (job duties):
As a member of the management team, the Assistant Director of
Scholarships and Awards will develop, monitor and report on fund
balance and expenditures for various institutionally funded and
private scholarship programs. Responsible for coordinated effort
and collaboration across multiple units within the office and
Oversee and manage Scholarship Award Management System (SAMS) as
well as support colleges and departments with departmental award
administration. Assists the Associate Director and Sr. Director i n
facilitating the development, budgeting, and information-sharing
regarding University scholarships. Serves as the University’s
initial contact for matters concerning scholarships. Work
activities demand exceptional quality service to students,
departments, local, state and federal agencies as well as ensuring
program requirements are met.
Demonstrate administrative capability as a financial aid
administrator by ensuring practices, policies, and procedures are
in compliance with Federal, State, and institutional requirements.
Must maintain a thorough working knowledge of financial aid rules
Assist with the development of financial aid awarding plans,
policies, and communications to keep WSU competitive in recruitment
and retention of students.
Develop detailed statistical analyses and reports outlining fiscal
and operational activities; Provide time sensitive data to
Associate Director and Senior Director.
Monitor and forecast fund balances; monitor and respond to student
eligibility compliance requirements for various award programs.
Maintain thorough and accurate records and reports to ensure proper
change protocols are maintained and practices meet compliance
Assist with training employees as needed to access the university
scholarship platform for scholarship selection. Participates in
developing software and programs to support and enhance the
administration of various scholarship programs.
Supervise professional staff.
Serve as a functional or project leader for various department or
division initiatives; Participate in internal/external audit
reviews. Provide written responses and updates to policy changes.
Update and reconcile student accounts to reflect eligible award
amounts. Must demonstrate working knowledge of federal financial
aid awarding rules.
Perform internal review and audit of work completed. Represent the
department head at various meetings.
Perform other related duties as assigned.
Bachelor's degree from an accredited college or university or an
equivalent combination of education and/or experience.
Intermediate (3 to 4 years job-related
Demonstrated working experience in higher education, Successful
candidate for this position should reflect the successful
performance in a large, highly complex and fast paced
Knowledge, Skills and Abilities
COMMUNICATION SKILLS: Interpersonal skills, resolving conflicts,
promoting cooperation, administering contracts, and providing
outstanding customer service. Ability to create written reports and
deliver oral presentations.
TECHNICAL KNOWLEDGE: Ability to serve as an administrator for
scholarship website and online web portals.
INTERPERSONAL SKILLS: Effective interpersonal and customer service
skills. Ability to handle pressure situations. Ability to exercise
professional judgment when financial aid program guidelines do not
seem to adequately address a specific situation is also
SUPERVISORY SKILLS: Ability to delegate work, set clear direction
and manage workflow. Skill and experience in mentoring and coaching
of personnel. Ability to train, develop, assess, and offer feedback
to staff members. Skill in development of teamwork among staff
ANALYTICAL SKILLS: Ability to compare, contrast and quality check
work with a keen attention to detail. Strong analytical skills
including: critical thinking and problem solving skills. Must be
able to forecast resource needs and project processing
COMPUTER SKILLS: Proficient in the use of Banner and Microsoft
Office tools including Excel. Project Management/SMARTSHEETS,
Salesforce, or other CRM systems. Statistical analysis including
SPSS. Cognos report writer.
H92 - Student Affairs
H9247 - Student Financial Aid
- Regular Employee
- Job type: Full Time
- Job category: Staff/Administrative
- Compensation type: Annual Salary
- Hourly rate:
- Salary minimum: $60,000
- Salary hire maximum:
Background check requirements:
- Number of openings: 1
- Reposted position: No
- Reposted reason: None (New Requisition)
- Prior posting/requisition number:
University policy requires certain persons who are offered
employment to undergo a background check, including a criminal
history check, before starting work. If you are offered employment,
the university will inform you if a background check is
Equal employment opportunity statement:
Wayne State University provides equal employment opportunities
(EEO) to all employees and applicants for employment without regard
to race, color, religion, sex, national origin, age, disability or
genetics. The university encourages applications from women, people
of color and other underrepresented people. Wayne State is an
affirmative action/equal opportunity employer.