Development and Operations Coordinator

Development and Operations Coordinator

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination or a University authorized exemption is a requirement for all positions at the University of Pennsylvania. For more information about Penn's vaccine requirements, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Development and Operations Coordinator

Job Profile Title
Administrative Coordinator

Job Description Summary
The Development and Operations Coordinator (Coordinator) will play a key role welcoming, recognizing, fostering internal communication among, and making space reservations for Penn Museum staff, and ensure high-level execution of internal and external group meetings coordinated by the Executive Director of Advancement and the Chief Operating Officer, including those of highest leadership volunteers. Duties include coordination and dissemination of several Museum calendars; logistical and note-taking support for all Development-supported volunteer groups as well as the COO's Penn and Museum meetings, and calendar and administrative support to the Executive Director of Advancement and Chief Operating Officer.

The Coordinator's areas of personal responsibility include managing space reservations across the Museum for staff and select visiting groups; assisting with onboarding coordination for new staff; managing the annual recognition event for staff celebrating milestone years of service; and updating the Museum's internal website (iWeb) and the documents linked there. Special projects include assistance with large capital projects and wayfinding updates, and, in 2023-24, coordination of a major CRM system transition.

The Coordinator will also serve in a backup support role to the Williams Director as needed when the Executive Assistant is away from the Director's Office.

Job Description

Job Responsibilities

• Development Dept Support: Guest welcome at major events and leadership volunteer meetings, maintenance of donor and prospect records, mailing support, updating mailing lists, inventory maintenance for computer equipment and general office supplies, note taking; meeting materials preparation, travel arrangements, and calendar management for EDA.
  
• Operations Dept Support: Coordinating onboarding and training for new staff, maintaining employee information on iWeb updated, sending All Staff weekly email, maintaining museum-wide events calendar up to date, process room reservations in Altru submitted through museum's internal system, maintain recurring meeting reservations in Altru, maintain communications regarding events to multiple departments, calendar management for COO.
  
• Special Projects: Support the departments with special projects such as the annual All Staff Recognition Award Celebration, the All Staff Social, the Holiday party and the system transition.
  

Qualifications

• High School Grad/GE Degree, and 5 to 7 years of experience or equivalent combination of education and experience is required.
  
• BA/BS and experience in a cultural institution preferred.
  
• Ability to establish objectives, set performance standards, and organize a successful approach to achieving results.
  
• Demonstrated ability to work with significant autonomy and proactiveness, and collaboratively, as part of a goal-oriented team.
  
• Excellent organizational, interpersonal, and impeccable communication skills, both oral and written.
  
• Strong computer literacy including mail merge, spreadsheet management, and high proficiency in database entry and reporting required; knowledge of Salesforce and/or Blackbaud's web-based Altru software preferred.
  
  

Application Requirement

• A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.
  
  

Targeted Pay Range

• $20.45-$22.00 hourly. Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
  
  

Job Location - City, State
Philadelphia, Pennsylvania
Hybrid Eligible - This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.

Department / School
University Museum

Pay Range
$20.45 - $30.82
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  
• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
  

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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay


To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/University-Museum/Development-and-Operations-Coordinator_JR00070219



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