Director of Campus Dining

Posting Details

Posting Details

Job #
039773

Department Code
33000-7361

Department
Auxiliary Services

Job Title
Director of Campus Dining

Location
Syracuse, NY

Pay Range
Commensurate with Experience

Staff Level
S6

FLSA Status
Exempt

Hours

Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type
Full-time

Campus
Syracuse, NY

Unionized Position Code
Not Applicable

Job Description

The Director of Campus Dining will have ultimate responsibility for university residential dining hall services, retail dining services, including the Schine Center and campus cafes, and athletic dining. The Director will strive to meet student needs, control costs, drive revenues, work with the culinary leadership to constantly innovate and market effectively to the students.

This role will provide tools and training to effectively implement a strategic vision for Syracuse University’s Campus Dining operations.

The Director will be expected to engage with students, culinary leadership and centralized operational support services to execute menus that students value and that speak to our commitment to providing an outstanding student experience.

Additionally, the Director will also be expected to provide resources to support hitting quality and financial targets in each outlet.

Qualifications

Degree in Hotel/Restaurant Management or related field or 15+ years of related experience. Experience in a high-volume multi-unit operation. Must be able to teach and motivate supervisory staff, bargaining unit employees, student management, student employees, and temporary staff, to provide safe, nutritious meals for student customers, all while keeping NYS sanitation standards.

Job Specific Qualifications

Prior experience (10+ years) running high-quality food service in a multi-unit, high-volume college/university food services dining program, inclusive of residential and retailing dining. A comprehensive knowledge of food service trends. Understanding on how to create systems to manage and systematize at scale.

Responsibilities

Administer and strategically direct the operational activities of all residential, retail and athletic dining locations, which currently include 5 residential dining centers, Schine Student Center, 13 cafes, 3 convenience stores and athletic dining. Ensure compliance with budget, quality guidelines, safety and standard operating procedures.

Work with Executive Chef and Centralized Support Services (bakery, commissary, warehouse, purchasing, registered dietitian) to develop appropriate menus, direct food purchases, monitor inventory, forecast future purchases and sales. Develop new and exciting themes and concepts, engage students, monitor, and maintain budgetary goals and leverage Marketing to communicate and promote. Coach and support Athletic Dining team to vision, support and fulfill needs of student athletes, performance nutritionists, and sports trainers.

Develop strategic plans and budget recommendations, leverage hiring and retention strategies, maintain records, review, and adjust staffing model and labor budgets and assess food costs to achieve departmental goals. Review and approve payroll.

Develop training programs for all levels of Dining operations. Organize training sessions that ensure all employees receive and synthesize training. Organize train the trainers for other departmental directors so they effectively and correctly communicate to their staff. Ensure training programs are created in customer service, awareness of food allergies, cross contact, proper food handling and cooking techniques.

Meet individually and as a team with management members to define operational standards, goals and objectives. Pro-actively provide recommendations on future enhancements to the program. Engage with all customers and assure employees do the same. Collect feedback and utilize to identify program enhancements. Collaborate with University leadership and student support services, offices and programs to drive student participation, engagement and satisfaction.

Physical Requirements

Tools/Equipment

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link
https://www.sujobopps.com/postings/99259

Job Posting Date
06/07/2023

Application Deadline

Full Consideration By

Job Category
Staff

Message to Applicants