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Advanced Insurance Registration and Billing Clerk

University of Oregon
Oregon, United States
Salary Not specified
Posted Date
Jun 7, 2023

View more

Position Type
Administrative, Student Affairs, Health Services
Employment Level
Employment Type
Full Time

Advanced Insurance Registration and Billing Clerk

Job no: 531926

Work type: Classified Staff

Location: Eugene, OR

Categories: Accounting/Finance, Administrative/Professional, Administrative/Office Support, Healthcare/Nursing, Student Life/Services, Planning/Project Management

Department: University Health Services
Classification: Administrative Program Assist
Appointment Type and Duration: Regular, Ongoing
Salary: $17.43 - $26.00 per hour
FTE: 1.0

Review of Applications Begins

Position closes June 20, 2023

Special Instructions to Applicants

To ensure consideration, please upload the following with your online application:
  • Current resume which includes dates of employment.

    Applicants will also be asked to submit the name and contact information for three professional references, a current or most recent supervisor (if not currently employed) is preferred.

    Candidate will be notified prior to references being contacted.

    Department Summary

    University Health Services (UHS) is a unit within the Division of Student Services and Enrollment Management and is a nationally accredited (AAAHC) outpatient clinic providing primary care to students at the University of Oregon. All staff are required to uphold the values of the UHS.

    This position works in support of the University Health Services mission and vision and is consistent with UO policy. Some aspects of this position may be completed in collaboration with other University departments.

    Position Summary

    The Advanced Insurance Registration and Billing Clerk position assists in all aspects of student registration for the Billing Services Department at UHS; assists students in the processing of Care applications; serves as a patient advocate regarding issues around both UO and private insurance, including OHP, PIP, and WC; acts as a resource regarding the Affordable Care Act (ACA) and insurance options for students; and provides in-person contact for students inquiring about UHS charges, billing questions, insurance verification, and community resources.

    This position includes providing direct services to students, parents, insurance carriers, and physician offices on the various insurance plans, as well as monitoring and adapting program changes as needed. The Advanced Insurance Registration and Billing Clerk position will provide backup coverage for other Billing Services positions.

    The Advanced Insurance Registration and Billing Clerk position will assist with insurance billing, gather patient demographic information, and assist with insurance pre-authorizations as needed.

    This position requires the successful completion of a criminal background check and routine screening of Medicaid and Medicare Exclusion Lists. Employee loses eligibility for employment if on the List of Excluded Individuals and Entities (LEIE) and/or System of Award Management (SAM). In addition, employees must follow Compliance with UHS policies regarding tuberculosis screening, measles and mumps (MMR), seasonal flu, hepatitis B, and other immunization requirements.

    Minimum Requirements

  • Three years of office experience which included two years at full performance level and experience generating documents; AND
  • Lead work responsibility or coordination of office procedures.

    Professional Competencies

  • Proficient use of computers, scanners and printers.
  • Experience with and/or commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment.
  • High level of patience and understanding in interacting with others.
  • Attention to detail and problem solving.
  • Excellent documentation, tracking and follow through.
  • Strong oral communication skills.
  • Ability to prioritize work effectively.
  • Ability to work cooperatively and strategically in a team environment with all levels of professionals.
  • Ability to effectively handle several projects and/or work assignments simultaneously.

    Preferred Qualifications

  • Two years' experience in extensive insurance registration, verification of benefits, and verification of Coordination of Benefits (COB).
  • One year experience with posting insurance payments.
  • Experience with secondary and tertiary insurance billing.
  • Experience in Oregon ContraceptiveCare (CCare) enrollment and billing.
  • Experience working with each of the following systems: electronic health records; practice management systems; and insurance company portals.
  • Experience working in a student health environment.
  • Knowledge of Oregon Health Plan (OHP) and Coordinated Care Organizations (CCO) requirements pertaining to referrals and prior authorizations.

    FLSA Exempt: No

    All offers of employment are contingent upon successful completion of a background inquiry.

    This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

    The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit

    The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at or 541-346-5112.

    UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

    In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

    To apply, visit


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