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Food Service Coordinator

University of Oregon
Oregon, United States
Salary Not specified
Posted Date
Jun 7, 2023

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Food Service Coordinator

Job no: 531884

Work type: Classified Staff

Location: Eugene, OR

Categories: Food Service/Hospitality, Student Life/Services

Department: University Housing
Classification: Food Service Coordinator
Appointment Type and Duration: Regular, Ongoing
Salary: $17.43 - $26.00 per hour
FTE: 1.0

Review of Applications Begins

June 20, 2023; position open until filled

Special Instructions to Applicants

Please complete the online application, including relevant work history, dates of employment, and education. We use that information to determine if applicants meet the minimum qualifications. Please also include three professional references. Candidates will be notified prior to references being contacted.

Department Summary

Living on campus adds tremendous value for students and the University. Students who live on campus their first year have higher grades, are retained at the University of Oregon at higher rates, graduate at higher rates, and graduate more quickly.

University Housing, a department within the Division of Student Services and Enrollment Management, is committed to facilitating students' development as they build an inclusive community, establish a sense of home, and succeed academically. Our goal is to become the model of excellence for providing accessible, affordable, and student-centered living-learning experiences; the preferred choice for all UO students.

We value diversity and respect, integrity, equity and inclusion, learning and growth, responsibility and accountability, safety, and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.

University Housing units include Business Services, Dining Services, Facilities Services, Promotions & Student Recruitment, and Residence Life. University Housing is a $68 Million educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget).

Position Summary

The Food Service Coordinator assists managers in coordinating and overseeing food preparation and service activities in dining venues. They are responsible for the operation of dining facilities as an acting assistant supervisor performing tasks such as directing and scheduling staff, purchasing, and training. This position will also lend support to and the coordination of student employees. The Food Service Coordinator is responsible for coordinating, directing, and training duties.

This lead position adheres to the Service Standards set by Housing Food Services and sets the example for lower-level positions by exhibiting appropriate professional behavior creating a respectful and inclusive work environment; and upholding all affirmative action rules, regulations, and guidelines.

Duties include in part:
  • Staff Coordination - Coordinate, direct, and assign work to food service workers, cooks, and/or student staff based on business needs and prioritize unit workload to cover open shifts and ensure areas are adequately staffed.
  • Administrative Functions - Determine food and supply orders based on need and stock levels; assist manager with staff scheduling and student hiring paperwork.
  • Food Service Coordination - Lead and direct daily operations to ensure all aspects are set up and prepared for service and closed down properly. Assign and monitor the work of lower-level food service workers for quality and quantity of work.
  • Cash Handling and miscellaneous - Issue cash tills for cashiers, count and balance tills and safe; get change as needed; reconcile tills at end of shift and complete deposit into safe.

    The Food Service Coordinator will regularly interact with:
  • Customers - When serving food, answering questions, asking questions, responding to and/or referring complaints to appropriate staff.
  • Delivery Workers - When receiving deliveries.
  • Repair Workers - Answering questions, and describing equipment malfunction symptoms.
  • Student & Classified Employees - In person/answering the phone.
  • Warehouse worker/custodian/coordinator - In person/answering the phone.

    This position leads the work of lower-level staff and leads and coordinates student staff workers. The position reports to a Housing Dining Services Manager/Chef.

    This is a full-time, 12-month, position, and shifts may include nights, weekends, and holidays. Schedules may change based on the operational needs of the unit.

    Work conditions and physical demands are typical of those found in the food service industry. These conditions may include slippery floors, extreme temperatures, heavy lifting, and standing for long periods.

    Special Requirements
  • Must have, or ability to obtain, a Lane County Food Handler's card within 2 weeks of employment.
  • Must take and be able to understand Hazard Communication Training supplied by the employer.

    Essential Personnel:
    This position requires the employee to make every reasonable effort to arrive at the campus at their regularly scheduled times during inclement weather and/or university closures unless otherwise notified by their supervisor or manager. This includes times when the university may be closed. Essential personnel must provide reliable and current contact information at all times.

    Minimum Requirements

  • Two years of experience in a large scale commercial, hospital, or institutional food service operation with responsibility for maintaining required production levels, preparing simple foods for volume dining, and providing knowledge of the materials and equipment used in a volume dining/food service facility.

    Professional Competencies

  • Strong customer service skills and ability to communicate effectively with individuals from diverse backgrounds and cultures.
  • Ability to provide excellent customer service and maintain a professional demeanor during rush periods.
  • Ability to prioritize duties
  • Knowledge, skills, and ability to operate common institutional food service equipment and to grill broil, saute, braise, bake, steam, cut, mix, and mash.
  • Ability to interpret menus and worksheets, prepare usage reports, and understand policies, procedures, and safety information.

    Preferred Qualifications

  • Three years of experience in a commercial food service facility.
  • Associate's Degree in Food Service Management.
  • Experience with leading work or directing the work of others, including experience training others in food service skills and techniques.

    FLSA Exempt: No

    All offers of employment are contingent upon successful completion of a background inquiry.

    This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

    The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit

    The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at or 541-346-5112.

    UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

    In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

    To apply, visit


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