Assistant Director of Strategic Partnerships

Posting Details

Posting Details

Job #
039627

Department Code
22801-7171

Department
Syracuse Abroad

Job Title
Assistant Director of Strategic Partnerships

Location
Syracuse, NY

Pay Range
Commensurate with Experience

Staff Level
S5

FLSA Status
Exempt

Hours

Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type
Full-time

Campus
Syracuse, NY

Unionized Position Code
Not Applicable

Job Description

Remote work arrangement could be considered.

Reporting to the Director of Strategic Partnerships & Outreach, the AD will collaborate with the IR team, the Admissions team, and other units within Syracuse Abroad to contribute to and implement a comprehensive data-driven strategy for engaging students, faculty, and administrators from existing partner institutions and other U.S. colleges and universities. As part of the Syracuse Abroad Institutional Relations (IR) team, this position will work primarily with visiting study abroad students, managing a portfolio of partner universities and coordinating high-level administrative support for visiting student enrollment. The position requires a highly motivated, well-organized leader with excellent written and speaking skills, who is able to represent the University and Syracuse Abroad professionally and authoritatively to university-level administrators and faculty both internally and externally. Travel and event work is often required during evening/weekend hours during the recruitment season; the position visits partner universities and attends external events.

Qualifications

• Master’s degree plus 4+ years of progressively responsible experience in international education, higher education, or a related field required, or an equivalent combination of education, training, and experience.
• Ability to travel frequently required (4-8 weeks each semester).
• Experience studying, interning, volunteering, or working abroad required.
• Experience studying abroad with one of Syracuse Abroad’s center programs preferred.
• Demonstrated expertise in data management and Terra Dotta preferred.

Job Specific Qualifications

• Engaging, effective communication and leadership skills.
• Ability to handle high pressure situations and produce results.
• Ability to connect with diverse audiences of students, faculty, and administrators.
• Excellent problem-solving and critical thinking skills, strong attention to detail, and the ability to exercise sound judgment and discretion.
• Demonstrated ability to work independently and productively in an ever-changing fast-paced environment.
• Proven ability to set priorities, exercise initiative, and execute projects.
• Experience with Terra Dotta or other database software preferred.
• Marketing and communications experience is a plus.
• Knowledge of Syracuse University and Syracuse Abroad center programs is a plus.

Responsibilities

• Institutional relations portfolio oversight; travel and recruitment: Serve as lead liaison and relationship manager for assigned portfolio of Syracuse Abroad partner schools. Represent Syracuse Abroad at partner school events including study abroad fairs, pre-departure orientations, conferences, and professional meetings. Maintain a relationship management database for the IR team. Analyze enrollment trends and develop and track enrollment projections. Represent and communicate the evolving needs of visiting students/partner institutions and market trends in meetings with Syracuse Abroad colleagues. Conduct year-over-year analyses of visiting student enrollment trends and develop school-specific outreach plans based on those trends. Serve as a thought partner for developing strategic initiatives in collaboration with IR, Admissions, and other units.
• Coordinate high-level administrative support for partner schools: maintain awareness of partner billing arrangements and billing related process timelines and deadlines. Assist in maintaining a database of agreements with partner institutions. Play a key role in renewing or signing new agreement with new partners. Liaise with Student Services on elevated health and safety issues involving visiting students, serving as the primary contact with the partner school and mitigating partner school concerns as needed. Work with high-sending partner institutions to develop and implement customized processes to streamline student enrollment in coordination with Academics, Admissions, and Operations. Implement components of a strategic plan for growth in specific academic areas based on critical assessment of existing Syracuse Abroad programs and the curricular needs of partner schools (areas may include STEM, Architecture, and other targeted fields of study).
• Marketing and communication; campus engagement: Strategically increase visibility through designing critical events and identify resources to reach diverse audiences. Assist in the creation of marketing materials and strategic promotion for various audiences including students, staff, and faculty both on Syracuse’s campus and at partner schools. Lead the coordination of outreach to partners (newsletters, workshops, presentations, etc.) towards increased visibility and promotion of Syracuse Abroad programs. Using data and data analysis, contribute to strengthening, fine tuning, and more effectively targeting Syracuse Abroad’s marketing outreach initiatives. Support Syracuse Abroad’s visibility in various international education venues to reinforce Syracuse Abroad’s reputation and position as a major institutional provider and thought leader in the field of education abroad.
• Institutional relations special projects/initiatives: Lead special projects/initiatives that will improve IR team’s collaboration within Syracuse Abroad and with partner institutions. Serve as the team lead for the creation and delivery of robust training materials to adequately brief non-IR staff members attending partner school events. Monitor trends in education abroad and incorporate best practices into IR processes and strategy with the goal of supporting visiting student enrollment and driving innovative program growth.
• Other duties as assigned.

Physical Requirements

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Tools/Equipment

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Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link
https://www.sujobopps.com/postings/98568

Job Posting Date
04/03/2023

Application Deadline

Full Consideration By

Job Category
Staff

Message to Applicants