Executive Director, Academic Advising - Worldwide Campus

Job Description

About Embry-Riddle Aeronautical University:

Embry-Riddle Aeronautical University is an independent, culturally diverse institution providing quality education and research in aviation, aerospace, engineering, and other related fields with residential campuses located in Daytona Beach, Florida and Prescott, Arizona. The University's Worldwide campus provides educational opportunities online and at approximately 130 locations throughout the United States, Asia, Europe, and Central/South America.

As the largest and most comprehensive aviation and aerospace-focused university in the world, Embry-Riddle is a unique institution. Over the past 90 years, the University has evolved with industry to break new ground and produce top-level graduates who serve the ever-changing needs of aviation and aerospace and other STEM-related disciplines. Embry-Riddle offers programs in seven primary fields of study including: Applied Science; Aviation; Business; Computers and Technology; Engineering; Safety, Security, and Intelligence; and Space.

For Academic Year 2021-22, there were over 11,100 undergraduate, graduate, and doctoral students that attended the University's residential campuses and approximately 20,195 students in total enrolled with the University around the world.

When you launch your career at Embry-Riddle, you will be part of a community of campuses that extends far beyond the classrooms, research labs, and flight lines. For the last 12 years, we have been named a “Great College to Work For”. As a full-time employee at the University, you are eligible for the following benefits:

• Low-cost medical, dental, and vision coverage
• Generous retirement plan with a 6% gift and 4% match upon hire
• Free tuition at any of our ERAU campuses for employees, dependent children, and spouse
• Accrue up to 20 days of personal leave your first year + paid holidays including the week between Christmas and New Year’s Day
• Onsite health clinic and gym for our employees

The Opportunity:

The Executive Director of Worldwide Academic Advising executes supervision, direction, and the development of the Worldwide Campus advisement teams. This crucial role is r esponsible for leading, coaching, and mentoring Directors and approximately 80 advising staff. The Executive Director works cooperatively with constituents from other departments and represents the Worldwide Advising Department as a leader. This position provides reports on enrollments, accomplishments, recognitions, concerns, and outreach efforts. The Executive Director is accountable for obtaining departmental targets in new students, continuing students, graduations, and registrations for Worldwide Campus students.

Utilizing data, this role helps provide advice on all institutional aid initiatives and implementation of strategic and tactical plans. Directly responsible for over 25,000 Worldwide students, this position has decision making authority for all student issues and has authority to make recommendations for late drops, late withdrawals, and all waivers including course overloads and grade appeals. Maintaining working relationships and frequent communications with College Deans, Department Chairs, Program Coordinators and other designated faculty is important to ensure accurate academic advisement and support retention efforts.

This key team member supports excellence in student services at every opportunity.

Qualifications

Required Qualifications:

• Bachelor's degree
• 5-10 years of work related experience with at least 4 years in a supervisory role

Required Skills, Knowledge and Abilities:

• Effective leadership skills and proven ability to direct and motivate a team
• Ability to communicate effectively and professionally with various constituents
• Ability to exercise good judgment and independent decision-making skills
• Strong organizational skills with the ability to manage multiple priorities and projects
• Experience in higher education
• General knowledge of accepted practices at other academic institutions; understanding of and ability to enforce academic policies and procedures, standards and curricula

Preferred Qualifications:

• Master's degree in Education, Management, or counseling.
• Prior experience working in online higher education.
• Prior experience using Salesforce