Enrollment Counselor & Recruiter

General Summary

Reporting to the Director of Student Recruitment, the Enrollment Counselor and Recruiter supports the recruitment and enrollment efforts of Lake-Sumter State College. The Enrollment Counselor and Recruiter assists in the planning and implementing an array of recruitment strategies. They must respond effectively to potential students who may be confused or demanding. This contact requires demonstrated interpersonal, communication, and computer skills. The advisor is expected to possess extensive knowledge about the College as a whole, curriculum, program policies, procedures, and student support services.

Responsible for demonstrating LSSC’s values of learning, people, student success, forward-thinking, commitment to excellence, accessibility, diversity, partnerships, and sound management practices.

Principal Duties & Responsibilities

Reporting to the Director of Student Recruitment, the Enrollment Counselor and Recruiter supports the recruitment and enrollment efforts of Lake-Sumter State College. The Enrollment Counselor and Recruiter assists in the planning and implementing an array of recruitment strategies. They must respond effectively to potential students who may be confused or demanding. This contact requires demonstrated interpersonal, communication, and computer skills. The advisor is expected to possess extensive knowledge about the College as a whole, curriculum, program policies, procedures, and student support services.

Responsible for demonstrating LSSC’s values of learning, people, student success, forward-thinking, commitment to excellence, accessibility, diversity, partnerships, and sound management practices.
1. Participate in recruitment travel to high schools, community partners, and community events to promote college.
2. Conduct presentations on college readiness, financial aid, and college programs in person and virtually.
3. Expand awareness and separate interest in the college through highly active student recruitment tactics for traditional and adult learners.
4. Responsible for developing and maintaining collaborative partnerships and relationships with local K-12 schools, as well as with business and industry partners.
5. Maintain student interactions in the prospective student database. Ability to maintain student information in a database system.
6. Assists in developing recruitment and marketing materials and recruitment summary reports.
7. Provides information to prospective students regarding academic admissions requirements, admissions policies and procedures in person, in group settings, by telephone, correspondence, email, text message and virtual forums.
8. Individuals in this position possess a general level of knowledge on a wide variety of topics including, college programs, degrees, certificates, financial aid, campus activities, scholarships, and continuing education opportunities.
9. Meets with prospective students to provide campus tours and assist in the enrollment process.
10. Assist with special events and programs as needed.
11. Develop and maintain close working relationships with admissions team, academic advisors, financial aid, early college programs and other internal and external college stakeholders.
12. Assists in processing applicable admissions and financial aid forms when needed.
13. Maintain student confidentiality in accordance with FERPA regulations
14. Assume other appropriate responsibilities as delegated by the senior admissions staff

Qualifications

Minimum Training / Experience: Minimum of two (2) years experience in admissions, recruitment, or college student services.
Minimum Education: Associates degree from an accredited institution required.

Knowledge, Skills & Abilities Required

* Promote a common purpose consistent with stated College goals and demonstrate a commitment to students and the learning environment.
* Willing and able to travel. Some evening and weekend work required.
* Demonstrated ability to work with a wide range of people and maintain a positive attitude.
* Demonstrate the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies.
* Provide quality customer service by creating a welcoming and supportive environment.
* Present a professional image in word, action and attire.
* Demonstrate professionalism in dealing with a diverse population while understanding and respecting each other’s view of the world, personalities and working styles.
* Conduct oneself in a manner consistent with the College’s standards of ethical conduct.
* Apply effective techniques to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals.
* Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.
* Present a professional image in word, action and attire.
* Excellent verbal and written communication skills.
* Includes regular evening and weekend work, travel, and directive counseling for individuals and groups.
* Hold a valid Driver’s license and have their own vehicle to travel to recruitment locations.
* Word processing and general computer/clerical skills.
* Ability to use problem-solving skills to assess and deal with difficult situations.
* Excellent customer service skills
* Physical ability to operate a computer keyboard with a minimum of difficulty.
* Sufficient visual acuity to read printed and typed words and/or number quickly and accurately.
* Ability to receive, understand and execute oral and written instructions correctly.
* Ability to work well with minimum supervision.
* Ability to communicate clearly and effectively, and to deal tactfully and courteously, in person and over the telephone with coworkers, superiors, visitors and students.
* Ability to maintain a friendly, cheerful and helpful manner throughout the day despite busy, sometimes hectic, work conditions.
*Ability to sit or stand for long periods of time.