Admissions Graduate and Transfer Coordinator

Job Description

About Embry-Riddle Aeronautical University:

Embry-Riddle Aeronautical University is an independent, culturally diverse institution providing quality education and research in aviation, aerospace, engineering, and other related fields with residential campuses located in Daytona Beach, Florida and Prescott, Arizona. The University’s Worldwide campus provides educational opportunities online and at approximately 130 locations throughout the United States, Asia, Europe, and Central/South America.

As the largest and most comprehensive aviation and aerospace-focused university in the world, Embry-Riddle is a unique institution. Over the past 90 years, the University has evolved with industry to break new ground and produce top-level graduates who serve the ever-changing needs of aviation and aerospace and other STEM-related disciplines. Embry-Riddle offers programs in seven primary fields of study including: Applied Science; Aviation; Business; Computers and Technology; Engineering; Safety, Security, and Intelligence; and Space.

For Academic Year 2021-22, there were over 11,100 undergraduate, graduate, and doctoral students that attended the University's residential campuses and approximately 20,195 students in total enrolled with the University around the world.

The Opportunity:

Embry-Riddle is now hiring an Admissions Graduate and Transfer Assistant (official title is Admissions Graduate and Transfer Coordinator) at the Daytona Beach campus. This is an entry-level, non-exempt position.

Responsibilities of this position include:

• Respond promptly to inquiries from both graduate and transfer programs.
  
  
• Work closely with Assistant Director of Graduate Enrollment Operations reviewing and processing graduate applications
  
  
• Provide support with incoming and outgoing phone calls to prospective and admitted students.
  
  
• Meet in person and virtually with prospective students and families to provide counseling and advising on the admissions process
  
  
• Cross training with the Admissions Graduate and Transfer Coordinator to be a backup for building out course equivalencies and rules
  
  
• Process, review and render admissions decisions for student applications
  
  
• Represent the Office of Graduate and Transfer Admissions at various Admissions events including Open House, Preview Day, and Orientation.
  
  
• Run regular reports to review applicant status and conduct outreach initiatives with the Associate Director of Graduate and Transfer Admissions.
  
  
• Attend graduate and transfer fairs as needed
  
  
• Other duties as assigned.
  
  

Qualifications

Required Qualifications:

• Associate's degree required. Bachelor’s degree in Business Administration, Education, Counseling or related field preferred.
• Experience working in a higher education setting, preferably in the office of advising, registrar or admissions.
• Experience in advising and interacting with students.
• Familiarity with report writing and data analysis.
• Excellent customer service and organizational skills.
• Experience with Microsoft Office Suite and strong computer literacy.
• Ability to communicate well with all levels of University staff and administration.
• Strong written and verbal communication skills.
• Experience with any student information system and CRM, preferably Oracle Campus Solutions for SIS and Salesforce for CRM.
• Experience with any type of document imaging and workflow system.
• Ability to work independently and in a team environment.

Preferred Qualifications:

• At least one year of admissions or related experience.