Fraternity & Sorority Life Ambassador (Student)

Hiring Department

Student Affairs - Fraternity & Sorority Life

Job Description

Summary

Assist Student Engagement, Campus Activities and Fraternity & Sorority Life with basic clerical duties.

Essential Functions

• Provide customer service at the reception desk by greeting visitors/customers, answering the telephones and taking messages.
• Reserve, check out and follow up on various department equipment, vehicles and sandwich boards through our reservations system.
• Complete data entry and collection (including chapter rosters, grade and hazing release forms, closing forms and profile updates).

Additional Responsibilities

• File and copy documents.
• Schedule appointments for staff.
• Run work-related errands.
• Maintain a clean work area.
• As with all positions, involvement with other duties and responsibilities is expected in order to serve and maintain our departmental and Student Affairs mission.

Salary

$12.25 per hour; paid on a bi-weekly basis.

Shift

Average number of hours per week: 10.

This position may require evening and weekend hours supporting activities and programs within the department. Occasionally division and campus projects may require additional hours outside of your normal schedule.

Minimum Qualifications

To be eligible for a student title, an individual must be enrolled at the University of Missouri. Enrollment in the summer session is not required if the student was enrolled in the Spring semester and is pre-enrolled for the Fall semester. Selection is contingent upon results of a review with the Office of Institutional Equity, Office of Student Accountability & Support, Office of the Vice Chancellor for Student Affairs, previous MU appointment history, and reference checks.

Preferred Qualifications

• Proficient computer and telephone skills
• Strong sense of organization and accuracy
• Dependable
• Able to work unsupervised and on a team
• Strong customer service skills
• Able to meet deadlines and handle interruptions while still completing projects
• Leadership development skills
• Community involvement and recognition of social responsibility
• Ability to take initiative
• Represent the Center for Student Involvement in a professional manner

Application Materials

Complete application, and upload the following: résumé, class schedule, cover letter, and 3 or more references which must include at least 1 MU supervisor (if applicable).

Other Information

Learning Outcomes

Expected career readiness competencies gained and/or enhanced from this position include:

Critical Thinking/Problem Solving : Exercise sound reasoning to analyze issues, make decisions and overcome problems. The individual is able to obtain, interpret and use knowledge, facts and data in this process and may demonstrate originality and inventiveness.

Oral/Written Communications : Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters and complex technical reports clearly and effectively.

Teamwork/Collaboration : Build collaborative relationships with colleagues and customers by valuing the uniqueness of every individual. The individual is able to work within a team structure and can negotiate and manage conflict productively .

Digital Technology : Leverage existing digital technologies ethically and efficiently to solve problems, complete tasks and accomplish goals. The individual demonstrates effective adaptability to new and emerging technologies.

Leadership : Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage their emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize and delegate work.

Professionalism/Work Ethic : Demonstrate personal accountability and effective work habits (e.g., punctuality, working productively with others and time-workload management), and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind and is able to learn from their mistakes.

Career Management : Identify and articulate one’s skills, strengths, knowledge and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities and understands how to self-advocate for opportunities in the workplace.

Global/Intercultural Fluency : Value, respect and learn from individuals with diverse backgrounds, experiences and perspectives . The individual demonstrates openness and the ability to interact respectfully with all people and understand individuals’ differences.

Benefit Eligibility

This is a student position and is not eligible for University benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-882-7976.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links:

• Know Your Rights English Version
• Know Your Rights Spanish Version

45930