Global Engagement Systems Coordinator
Information Technology, International
Division of Global Engagement
Info Technology Consultant
Appointment Type and Duration:
$20.28 - $37.59 per hour
Review of Applications Begins
April 24, 2023; position open until filled
Special Instructions to Applicants
Along with your online application, please upload:
- A current resume
- You will need to provide the names and contact information of
three professional references, including a current or former
The Division of Global Engagement (DGE) works to make the
University of Oregon a more global university. In 21st-century
higher education, international engagement is not an optional
extra: as noted in UO's Academic Plan, it is a core mission,
essential to a thriving, socially salient, intellectually robust,
academic community. It is part of the normal functioning of every
school, college, department, and center. DGE works to support and
integrate the wide range of international engagements, global-scale
projects, and transnational partnerships launched and maintained in
our many academic units. Units within DGE consist of International
Student and Scholar Services (ISSS), Global Education Oregon (GEO),
Global Studies Institute (GSI), and Mills International
The Global Engagement Systems Coordinator (GESC) is primarily
responsible for managing the technology systems used by the
Division of Global Engagement, including Terra Dotta, Smartsheet,
Sunapsis, or like systems. The GESC builds efficiencies within and
across systems, creates new functionalities that serve a wide range
of programs within the Division, and trains and supports staff in
adopting and using the different technology systems. The GESC leads
GEO's efforts to optimize the use of information systems and
streamline associated processes. The GESC develops and implements
solutions in the areas of integrated database administration,
collaboration software, technical support, and user training.
Critical to the success of this role is the ability to translate
technical information for non-technical audiences and to turn
non-technical feedback into specific technical action items.
The GESC reports to the Assistant Director for Analytics and
Student Success and collaborates with DGE Central Administration,
GEO staff, ISSS staff, and GSI staff. This position will work with
GEO staff to ensure that all functionalities in our application
management software (e.g. Terra Dotta Studio Abroad) are ready for
use by stakeholders such as students, faculty, and campus partners;
such functionalities include opening study abroad program
applications, updating dates and deadlines, preparing query
watches, and creating and revising questionnaires, signature
documents, and material submissions. The GESC is responsible for
ensuring the optimal use of the Terra Dotta data management system
and its optimal connectivity with other GEO and university systems.
To this end, the GESC analyzes relevant business processes,
collaborates with relevant IT units to integrate Terra Dotta with
university systems, manages the execution of all system change
requests, manages Terra Dotta access rights for multiple user
groups, and manages the upgrading of all GEO systems, including
The GESC will also maintain, build, and interconnect Smartsheets
that pertain to program budgets, program master lists, faculty
program proposals, institutional relations, and other workspaces.
The GESC will act as liaise with the product vendors as well as UO
Information Services, troubleshoot issues, and assist DGE staff on
the best use of the systems.
The GESC must exhibit collegiality in a team environment and the
ability to create a welcoming and professional atmosphere in the
office. This person will exhibit cultural humility and agility,
with the commitment to work with individuals from diverse
This classification requires a basic foundation of knowledge and
skills of technology and information systems generally obtained
through an AA degree in computer science, information systems,
educational technology, communications, or related fields, or
similar certified course work in applicable fields of study and at
least one year of related work experience.
- Ability to consult and advise on technology platforms and
related projects to staff, leadership, and related
- Ability to present effectively to diverse audiences, both large
and small, while working collegially and collaboratively with
faculty, staff, and students from diverse backgrounds.
- Proficient in program management, including organizational
- Strong written and oral communication skills.
- High-level organizational skills with the ability to prioritize
and multi-task effectively in a fast-paced, detail-oriented, and
- Diligently attends to details and pursues quality in
- Ability to anticipate the next steps and execute
- Recognizes situations that warrant initiative and move forward;
resolving issues, problems, or situations.
- Proficient in using various office technologies and learning
new systems and tools.
- Ability to extract, analyze, compile, and interpret data and
- Advanced degree.
- Experience using, configuring, and/or implementing application
and data management technology, with a preference for Terra Dotta
Studio Abroad, Smartsheet, and/or Sunapsis.
- Experience working in International Education.
- Experience with website design standards, including UO
Communications, HTML, WCAG 2.1, and Drupal.
- Experience leading the integration of existing data platforms
for a large division.
- Experience with designing and implementing technology
- Experience managing and negotiating vendor contracts and
agreements with end users, service providers, and regulatory
- Experience with information security standards (e.g., NIST),
and rules and regulations related to information security and
confidentiality (e.g., PCI, FERPA, etc.).
FLSA Exempt: No
All offers of employment are contingent upon successful
completion of a background inquiry.
This is a classified position represented by the SEIU Local 503,
Oregon Public Employees Union.
University of Oregon students and employees are required to be
vaccinated against COVID-19. For additional information see:
The University of Oregon is proud to offer a robust benefits
package to eligible employees, including health insurance,
retirement plans, and paid time off. For more information about
benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative
action institution committed to cultural diversity and compliance
with the ADA. The University encourages all qualified individuals
to apply, and does not discriminate on the basis of any protected
status, including veteran and disability status. The University is
committed to providing reasonable accommodations to applicants and
employees with disabilities. To request an accommodation in
connection with the application process, please contact us at
UO prohibits discrimination on the basis of race, color, sex,
national or ethnic origin, age, religion, marital status,
disability, veteran status, sexual orientation, gender identity,
and gender expression in all programs, activities and employment
practices as required by Title IX, other applicable laws, and
policies. Retaliation is prohibited by UO policy. Questions may be
referred to the Title IX Coordinator, Office of Civil Rights
Compliance, or to the Office for Civil Rights. Contact information,
related policies, and complaint procedures are listed on the
In compliance with federal law, the University of Oregon prepares
an annual report on campus security and fire safety programs and
services. The Annual Campus Security and Fire Safety Report is
available online at
To apply, visit https://careers.uoregon.edu/en-us/job/531500/global-engagement-systems-coordinator