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Coordinator of Outdoor Programs


Position Title
Coordinator of Outdoor Programs

Position Number
066321

Department
University Recreation - 360000

Description of University

Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications
  • Bachelor degree.
  • 75 total days in the field in a professional and trip-leading capacity, including leading expedition experiences varying from 1 to 8 days in extension.
  • One (1) year of practical work experience in an outdoor program in a leadership capacity.
  • Valid driver’s license upon the first day of employment with a minimum of two years of driving experience and a clean driving record.
  • Current Wilderness First Responder certification.
  • Current American Red Cross Instructor Training for First Aid and CP or the ability to obtain that within the first two months of employment.
License/Certification Required

Maintain Wilderness First Responder, First Aid, CPR / AED, and Blood Borne Pathogens Instructor Certifications in order to serve as an instructor for UREC .

Essential Duties and Responsibilities

Program Operations
  • Design and implement a comprehensive trips program for all App State community, that is focused on access and providing intentional and impactful development experiences.
  • Administrate and coordinate the daily programs and operations of the Outing Center, which includes a gear and equipment rental program and trip registration.
  • Actively collaborate with the Outdoor Program Leadership team in the supervision, trainings, and operations of other program areas (Climbing Wall, TeamBuilding / Challenge Course, Broadstone Camp, and Bike App)
  • Develop, implement, and evaluate program policies.
  • Ensure continuity in departmental and university business practices across all areas of Outdoor Programs (i.e. Trip Reports, Incident / Accident Reporting, Annual Reports, etc.)
  • Design and implement custom programs by building new and maintaining strategic partnerships with other offices and departments across campus.
  • Coordinate the maintenance and purchase of program equipment.
  • Develop and implement program assessment strategies and tools to assess students’ needs, interests, representation, participant satisfaction, and program impact.
  • Ensure staff coverage in all assigned areas. Create and monitor staff schedules.
  • Keep proficiency with University Recreation software applications including, but not limited to, Fusion, TimeClock Plus, and When2Work.
  • Under the guidance of UREC Communication team, design and implement program outreach and communication strategies.
  • Edit and maintain program web pages.

    Community & Belonging
  • Administer and continually refine student staff training plans to foster a sense of belonging and a welcoming environment for our serving participants.
  • Promote and advocate for everyone’s needs.
  • Maintain a sustainable open-minded environment that is open to different perspectives.
  • Mentor students to develop and utilize skills to work with diverse student populations.
  • Hold self, students, and staff members accountable to departmental expectations of creating an inclusive environment at UREC facilities.
  • Maintain sensitivity to different perspectives and identities.
  • Challenge cultural norms to explore change.

    Student Development
  • Recruit, retain, and mentor a diverse crew of 30-40 Outdoor Programs student staff (Trip Leaders, Outing Center Attendants, and Program Managers) representing the App State community.
  • Design, coordinate, and lead training opportunities that focus on the growth and development of student self-awareness, group dynamics, decition taking, leadership, technical skills, and employability skill sets.
  • Actively engage in reflection of personal identity and how it influences work with students and colleagues, which includes professional development opportunities.
  • Teach CPR, AED, and First Aid classes for University Recreation Student Staff and App State community participants.
  • Continue professional development by involvement in professional organizations and participating in regular continuing education.
  • Develop and coordinate staff appreciation initiatives.
  • Facilitate a working environment that promotes risk-taking and a sense of belonging within the team.

    Fiscal Management
  • Budget, track, and reconcile all expenses related to the Outdoor Programs Trips and the Outing Center areas on a monthly basis.
  • Assist in the annual budgeting process for Outdoor Programs. This includes developing, forecasting, and reporting revenues, expenses, and labor related to Outdoor Programs, Trips, and the Outing Center areas—total budgetary oversight is $250,300 within a $613,000 Outdoor Program budget.
  • Budget and reconcile all university travel and expenses related to field-based programs.
  • Approve daily payroll for Outdoor Programs student employees and monitor reported time.

    Risk Management
  • Provide oversight for risk management related to Outdoor Programs Trips and the Outing Center operations.
  • Monitor outdoor program industry trends and recommend risk management policies and procedures modifications.
  • Ensure continuity in departmental and university business practices across all areas of Outdoor Programs, including managing student employee certifications, compliance with
    FERPA and HIPAA regulations, App State vehicle driving certifications, and payment card industry standards.
  • Ensure regular inspection and upkeep of the Trips and the Outding Center equipment and facilities.

    Facility and Equipment Management
  • Develop and implement effective and fiscally prudent procedures for issuing, maintaining, and purchasing program equipment for Outdoor Programs Trips and the Outing Center.
  • Monitor and stay updated on outdoor program industry national standards for outdoor equipment used in outdoor trips programming and outdoor rental center.
  • Revise, enhance, and maintain the current employee manual and operational procedures for the Trips and the Outing Center.
  • Maintain an accurate, up-to-date inventory of all Trips and the Outing Center equipment.
  • Manage equipment according to professional standards, and create a plan for replacing gear according to manufacturer recommendations and national standards.
Departmental Leadership and Support
  • Establish effective and positive rapport with program staff, university personnel, students, and University Recreation users.
  • In conjunction with the University Recreation ( UREC ) Pro-Staff, participate, lead, and/or coordinate departmental initiatives, including Fall Training, Fall and SpringHiring Sessions, etc.
  • Develop, coordinate, and lead professional staff development workshops and team-building events for University Recreation.
  • Provide departmental and divisional support by participating in various hiring committees and Student Affairs events and initiatives.
  • Participate in UREC Committees, Work Teams, and other areas within the department to advance departmental strategic goals and objectives.
  • Continue professional development by involvement in
Suggested Salary Range
$40,000-$42,000

Physical Demands of Position

Reaching. Extending hand(s) and arm(s) in any direction. Standing, particularly for sustained periods of time. Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Fingering. Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Grasping. Applying pressure to an object with the fingers and palm. Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations sound.

Special Instructions to Applicants

For full consideration, applicants must submit all the required documents which should clearly demonstrate how the applicant meets the requirements of the position.

1. Cover letter, which summarizes qualifications and expresses interest in the position.
2. Current resume, which includes dates of employment.
3. Answers to supplemental questions (on the online application)
4. List a minimum of 3 professional references including contact Information, in which capacity you know the candidate, current position, current institution/organization, how long you have known the candidate
5. Trip/Experience Log or Portfolio (to be uploaded using the “Sample Projects” link)

AA/EEO Statement

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Important Contacts:

Associate Vice Chancellor of Human Resources
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
hr@appstate.edu

Executive Director of Access & Equity ( ADA /504 Coordinator, EEO /AA Officer, & Title IX Coordinator)
Office of Access & Equity
123 IG Greer Hall
Boone, NC 28608
(828-262-2144)
equalopportunity@appstate.edu

Diversity and Inclusion at Appalachian

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.

Quick Link
https://appstate.peopleadmin.com/postings/40151

066321

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