Johnson County Community College
Student Success & Engagement
Type of Position:
Work Schedule, Hours per week:
a.m.-5 p.m., 40 hours per week
$16.50 - $20.63 and determined based on
relevant years of work experience.
Opportunity for hybrid schedule:
assisting applicants complete the application for admission, then
reviewing applications to make admission decisions based on Kansas
state statute and policies of the Kansas Board of Regents and JCCC.
This position enters, verifies, examines, evaluates and reviews
complex academic records and credentials of a significant number of
applicants using numerous student information systems. Serve as
primary professional for the receipt and processing of paper and
electronic high school transcripts.
Must be detail oriented, have computer competency and strong
communication skills, as this role could require assisting with
other admission-related functions, including numerous aspects of
student academic record evaluation, data management and testing,
imaging and document processing.
This position also entails providing excellent customer service to
a diverse community by phone, email, mail, and in person as
questions arise from students regarding their admissions status.
Communication requirements include the willingness to
professionally collaborate with other Enrollment Management
departments to provide advisory assistance.
May be expected to work evenings and/or weekends during peak
seasons. Works with colleagues in documenting office policies,
practices, workflows, and projects including the creation or
maintenance of job-related workflow documents, job aids, business
practice and training guides.
Associate degree. One
year of experience working with student records or other
confidential materials. Experience in a position requiring
significant data entry. Teamwork and experience in a diverse
Experience working in the admission office at a regionally
accredited institution of higher education. Attention to detail,
organization, and dependable. Working with Banner or other student
To be considered for this position we will require an application,
resume, and cover letter. In addition, please answer the following
question in your cover letter: What are your career goals for the
next 3-5 years and what attracts you most to this position at
*Unofficial transcripts are required for all Adjunct faculty and
Position Details: Job duties include but
are not limited to:
- PROCESS JCCC CREDIT APPLICATIONS FOR ADMISSION AND INBOUND HIGH
SCHOOL TRANSCRIPTS - Perform significant data entry to accept and
monitor submitted documents. Review applications to make informed
decisions on admission status, residency, transcript and assessment
test requirements, based on state and college admission policy.
Examine, enter, verify, and update complex sensitive academic
records/credentials of applicants accurately on the Banner student
information system. Utilize information from high school and
college transcripts and additional submitted credentials to perform
transcript/credential evaluations. Performance is acceptable when:
a. Applications are processed in a timely manner so that enrollment
goals can be reached. b. Perform duties involving the imaging and
document management system, including pre-treating, scanning,
indexing, verifying, accessing documents and data. c. Incoming mail
is appropriately managed by marking documents as received and
scanning materials after review. d. Data entry of graduation date,
class rank, ACT scores and un-weighted GPA. e. Manual calculation
of GPA if only a weighted GPA or a GPA not on a 4.0 scale is used.
f. Conversion of raw GED score to GPA for scholarship awarding. g.
Entering the received date and adjusting the student's admission
checklist (placement test requirements and other college transcript
submission) based on observations from the transcript
- PROVIDE PROFESSIONAL CUSTOMER SERVICE FOR STUDENTS - Correspond
with students about enrollment status, admission decision, or
general questions in person, by e-mail, and/or over the phone in an
accurate and timely fashion. Troubleshoot and resolve issues
preventing students from logging into their student portal account.
Address student concerns and work with other offices across campus
to resolve issues and serve students. Performance is acceptable
when: a. Clarification and education is provided to students on
institutional policies and they are familiarized with the online
location of procedural forms. b. Student concerns are addressed by
working with appropriate offices to resolve issues. c. Courteously
address student concerns. Work with other departments across campus
to resolve issues, as needed.
- MAINTAIN GENERAL KNOWLEDGE OF ALL FACETS OF JCCC - Understand
and be able to elucidate the college mission statement, general
College policies and procedures, academic programs and their
admission requirements, and student life related opportunities.
Performance is acceptable when: a. Students, faculty, and staff
receive the information required. b. The employee can effectively
demonstrate said proficiency to supervisor. c. Inquirers are
correctly directed when questions exceed general knowledge.
- COLLABORATE EFFECTIVELY AND PROFESSIONALLY WITH CO-WORKERS AND
OTHER DEPARTMENTS - Handle inquiries from other departments with a
congenial attitude, promoting a positive teamwork atmosphere.
Demonstrate familiarity with other departments' staff to best
direct student inquiries. May work with Selective Admissions
programs, which entails analyzing documents, figuring GPAs, as well
as excellent organizational, written and oral communication skills
to collaborate with specific departments. May track and pre-treat
high school and college transcripts, following procedural training
and guidance of supervisors. Performance is acceptable when: a.
Working as part of a team to build a collaborative, supportive
atmosphere to excellently serve students. b. Student inquiries are
handled efficiently and congenially. c. Inquiries from other
departments are handled efficiently and congenially.
*Duties and responsibilities, as required by business necessity,
may be added, deleted or changed at any time at the discretion of
management, formally or informally, either verbally or in writing.
Scheduling, shift assignments and work location may be changed at
any time, as required by business necessity.
Here at Johnson County
Community College, we seek to inspire positive change for our
students, faculty, and staff through promoting growth and
development of all individuals. We aim to create a sense of
belonging, accepting all values, life experiences, and perspectives
on our campus. We are seeking individuals who will bring their
true, authentic selves to JCCC so we can broaden perspectives with
innovative ideas, interests, and passions, while fostering and
promoting our diversity commitments to our community. We believe
that engaging all of our unique employees is the key to students'
success. You belong here.
Established in 1969, Johnson County
Community College is dedicated to transforming lives and
strengthening communities through learning. Located in Overland
Park, Kansas, JCCC has enjoyed a national reputation for
educational excellence and student success for more than 50 years.
That's five decades dedicated to smaller class sizes, more
resources and a thriving campus culture - not to mention our
competitive tuition rates and extracurricular experiences that
transcend the norm.
Equal Employment Opportunity:
Community College (JCCC) is an Equal Employment Opportunity
Employer. JCCC provides equal employment opportunities to all
qualified applicants without regard to race, sex, sexual
orientation, gender identity, national origin, color, age,
religion, protected veteran or disability status, or genetic
If you need any assistance throughout
the search process, please reach out to the HR Generalist for this
position. In accordance with the college policy, finalists for this
position will be subject to criminal background investigations.
Individual hiring departments at JCCC may elect to administer
pre-employment tests, which are relevant to essential job functions
as part of the applicant selection/hiring process. Many departments
require those selected for hire to submit a certified transcript
for all degrees obtained. For full consideration, applicants are
encouraged to apply prior to the review date listed in
If you are an applicant requesting assistance or a reasonable
accommodation in the application process, please contact the Office
of Human Resources at 913-469-3877, or email JobsAtJCCC@jccc.edu
To apply, please visit: https://careers.jccc.edu/en-us/job/495370/admissions-assistant