Academic Counselor
- Employer
- South University
- Location
- South Carolina, United States
- Salary
- Salary Not Specified
- Date posted
- Jun 3, 2023
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Saturday, June 3, 2023
What's next for you is the first priority for us! With over 45
programs from associate to doctoral degrees, South University is a
private institution dedicated to providing educational
opportunities that spark the intellectual, social and professional
development of a diverse student population.
Our 120-year story—past, present and future—is a history formed by
the many individuals who have developed the education and spirit of
community that have become our pledge to the students, faculty,
staff, alumni and supporters of South University. Online and at our
8 locations and 2 learning sites, we take pride in our welcoming
environment; one-on-one support and personalized attention that
helps students define goals and identify the means to pursue them.
Our small classes feature hands-on experiences that not only shape
students’ skills and excellence in their chosen fields but also
shape their characters through encouraging community involvement,
volunteerism and the pursuit of life-long learning.
Visit www.southuniversity.edu today to learn more about what
makes us stand apart as a place to Belong, Believe and
Become, a place where you can make a difference in
the lives of students eager to learn and grow.
South University, the right direction for a brighter
future.
Benefits:
*Medical
*Dental
*Vision
FSA/HSA
Tuition Assistant Program
Long/Short Term Disability
Life Insurance
Employee Assistance Program
401K Match
Generous Paid Time Off
12 Paid Holidays
* includes domestic partner coverage
POSITION SUMMARY:
This
position is responsible for providing student centered academic
counseling through the student life cycle and for ensuring the
delivery of effective and quality service to students in the
following areas: course scheduling, timely response to requests for
information, at risk student interventions and referrals to
University resources. This is done through, advising students of
University’s policies and procedures, and collaborating with
Enrollment, Financial Aid, Faculty, Program Directors, and
University Support Services on the student’s behalf. Academic
Counselors should be proactive in assisting the student to develop
long-term goals and plans for progress through the program to
graduation and transitioning to a career. Incumbent must assure
that the South University philosophy: quality services to clients;
development, growth, involvement, and recognition of employees;
sound economic principles; and environment, which is conducive to
innovation, positive thinking and expansion, is considered in
carrying out the duties and responsibilities of this
position.
KEY JOB ELEMENTS:
South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Other details Job Family All Positions Required Education Bachelor’s Degree
KEY JOB ELEMENTS:
- Provide individualized proactive advising to all assigned students.
- Counsel students facing academic challenges and/or personal obstacles utilizing the appreciative advising model and refer students to appropriate support resources as needed.
- Drive student persistence and success through orientation, exposure to the learning platform, effective class scheduling, and monitoring degree progress to graduation.
- Review student schedules and degree progress audits to assure progress toward graduation and accuracy of graduation date (updating date as needed).
- Communicate with students proactively and effectively through students preferred method of communication.
- Respond to student inbound communication within established timeframes.
- Monitor student attendance, and academic progress. Work with students to reengage in their classes if they are not meeting these requirements.
- Identify students at-risk for academic failure, and develop and implement strategies to include success plans and referral to appropriate resources.
- Participate in New Student Review (NSR) and Continuing Student Review (CSR)meetings/ activities and other student persistence initiatives.
- Manage and communicate effectively academic probation, academic suspension, and satisfactory academic progress policies.
- Assist students in understanding appeal processes and facilitate the student submission according to stated University policy.
- Develop and maintain constructive contact with faculty and staff, as needed, to support effective academic advising practice.
- Understand and be able to explain the policies and resources within the Student Handbook, program Handbooks, and Academic Catalog.
- Effectively access and perform assigned duties in required databases (i.e.CampusVue, ImageNow, BrightSpace, Staff Common).
- Meet with new student applicants (prior to the first class whenever possible) to review academic and career goals, the enrollment process, orientation to the University and Brightspace learning platform, and graduation progression options.
- Review advanced standing options including but not limited to transfer of credit, non-transcripted credit, and testing options.
- Maintain compliance with management of student information through adherence to FERPA requirements and Record Management Policies.
- Conduct and participate in student outreach programs including student orientation, classroom visitation and student life activities.
- Participate and successfully complete all academic counselor training and development activities.
- Bachelor's degree in Business, Education, Counseling, or a related field required, Master’s degree preferred.
- 1-2 years customer service experience preferred.
- 1-2 years academic advising or academic counseling experience preferred.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with student and staff population.
- Superior organization, prioritization, and self-motivation skills.
- Strong computer skills including MS Office Suite, and database usage.
South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. Other details Job Family All Positions Required Education Bachelor’s Degree
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