Booth Attendant

Salary:

Minimum $18.50 HOURLY
Depending on Qualifications
The minimum hourly rate for this position is $18.50, but is negotiable based on experience and qualifications.

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see below for more information: University Staff: https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf

Job Summary:

More about the Division of Facilities, Planning, & Management (FP&M):
The Division of Facilities Planning & Management (FP&M) is a full-spectrum service organization that builds, maintains, and operates the physical environment of UW-Madison in support of the university's education, research, and outreach activities. We are responsible for everything from the building projects that change the face of campus to the flowers that beautify the grounds.

More about the Transportation Department
UW Transportation Services is a department within Facilities Planning and Management (FP&M) on the UW-Madison campus. We serve a variety of customers with a diverse set of parking and transportation needs.
Transportation Services is responsible for the coordination and administration of all transportation-related services for the UW campus community. Primary functions include the sale/management of parking permits, special event coordination, maintenance and enforcement, construction coordination, lot and booth operations, citation payments and appeals, information technology, financial, transportation planning, and development of multimodal options.

More about the Booth Attendant Position:
The Booth Attendant is a position in the Transportation Department that will manage the operations of parking booths, leads and assists staff, and performs cash control and audit duties. The Booth Attendant will also establish and maintain a high level of customer service and work with other units to solve parking problems!

Responsibilities: Manages the operation of parking booths, leads and assists staff, and performs cash control and audit duties. Establishes and maintains a high level of customer service and works with other units to solve parking problems.

• 40% Exchanges tickets and cash from customers as they enter or leave facilities
• 15% Maintains fee computers
• 10% Ensures safe and doors are locked whenever leaving the booth and at the end of each shift
• 10% Informs customers of parking policies and acts courteously. Assists customers by giving directions, calling for emergencies, and locating vehicles
• 10% Maintains lots by contacting enforcement for the citation or removal of vehicles that are illegally parked
• 5% Assists in the training of new employees
• 5% Continuously updates knowledge of UW Paking rules/regs. with effective communication skills to
  convey this information to the customer.
• 5% Monitors and responds to traffic flow with a high level working knowledge of T2/SkiData parking
  systems to spontaneously resolve lot traffic issues.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Qualifications:

Preferred Qualifications
-Excellent Interpersonal Communications Skills
-Problem-Solving Skills
-Strong Abilities to work independently

Work Schedule:

We are hiring for two openings:

One with a schedule of Monday to Friday 7:00 AM to 3:15 PM

The other with a schedule of Monday to Friday 3:15 PM to 11:45 PM

Both positions will require work to be performed onsite at UW Madison.

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:

Ongoing/Renewable

Additional Information:

A criminal background check will be conducted on all finalists.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

We are committed to reducing bias in the recruitment process and utilize a redacted application process, which is the practice of removing personally identifiable information from application materials, before the screening of applicants begins. This may include, but is not limited to, name, gender, age, education, address, dates (such as graduation dates), photos, references, links to personal webpages, supervisor names, and/or citizenship.

How to Apply:

To begin the application process, click the "" button.
Please submit a resume. In your application materials, detail your experience as it pertains to this position.

We also require contact information for three professional references.

Contact:

Passion Malotky
passion.malotky@wisc.edu
608-890-1852
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Booth Attendant(CP061)

Department(s):

A71-FACILITIES PLNG AND MGMT/TRANS SERV/PARK STRCT

Employment Class:

University Staff-Ongoing

Job Number:

280776-CP

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .