Skip to main content

This job has expired

Customer Service Clerk (Student Financial Services)

Employer
Riverside Community College District
Location
California, United States
Salary
Salary Not specified
Date posted
Jun 2, 2023

View more

Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Administrative
Employment Type
Full Time

Customer Service Clerk (Student Financial Services) - Riverside City College


Application Deadline: Interested candidates must apply by the deadline listed below by 8:00 p.m., Pacific Standard Time. 06/20/2023
Department: Student Financial Svcs (R)
Position Type: Support Staff (Classified / Confidential)
College/Campus: Riverside
Physical location of the position: Riverside
Employment Type: Full-Time
Position Length: 12-month
Salary Range: Grade E
Salary Amount: $4,198 - $5,110
Salary Type: Monthly
Is this position categorically (grant) funded? No


Job Description

BASIC FUNCTION:

Under the supervision of the area Manager/Director/Dean, performs a variety of routine, general clerical work.

PROVIDES WORK OR LEAD DIRECTION TO:
Not applicable - no permanent full-time staff to supervise.
Education: EDUCATION:
Graduation from high school or GED equivalent is required.
Experience: EXPERIENCE:
One year of general, entry level, clerical work.

KNOWLEDGE OF:
Modern office practices, computer equipment and software; proper grammar, punctuation, and spelling; basic mathematics and keyboarding skills.

ABILITY TO:
Operate modern office equipment, including, but not limited to, calculator, scanner, copier, fax machine, telephone, desktop computer; spell correctly; communicate effectively, orally and in writing; index and file; establish and maintain effective working relationship with others.
Licenses/Certifications: LICENSES/CERTIFICATIONS:
None
Other: COMMITMENT TO DIVERSITY:
Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff, and the community.

CONTACTS:
Students, faculty, staff, vendors, and the general public.

WORKING CONDITIONS:
Normal office environment.

Duties and Responsibilities:

REPRESENTATIVE DUTIES:

1. May operate a variety of office equipment such as a desktop computer, copy machine, printer,
scanner, fax, etc.
2. Sorts, alphabetizes and files records and reports according to department standards.
3. Checks records and forms for completeness and accuracy.
4. Greets visitors; schedules appointments and meeting rooms.
5. Answers routine questions or gives out standard information.
6. Inputs or posts prescribed information from clearly defined sources.
7. Receives, distributes, and dispatches mail.
8. Answers the telephone; directs calls; provides general and departmental information as appropriate.
9. Enters statistics and student information to data bases.
10. Assists students with completing paperwork, forms, and applications.
11. May assist in ordering office supplies and other materials as necessary.
12. Provides coverage for the college receptionist, as needed.
13. Participates in District-provided in-service training programs.
14. Maintains a friendly, supportive atmosphere for students, staff, faculty, and the public.
15. Performs other duties, related to the position, as assigned.

CONDITIONS OF EMPLOYMENT:

SALARY: Salary grades consist of nine steps. A new employee is normally placed on Step 1 of the grade. Changes in step placement take place on the first day of the first month following the anniversary date of attaining permanent classified employee status until the maximum of the grade is reached.

HOLIDAYS: There are 13 holidays observed each year. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

VACATION: Employees are granted 12 days of vacation per year through the first five years of service to the District; 15 days after completion of five continuous years of service to the District; 20 days after completion of ten continuous years of service to the District; and 22 days after completion of 15 continuous years of service to the District. This computation is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

SICK LEAVE: One day of sick leave for each month of service is granted. This is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months. There is no limit to the number of days of sick leave which may be accrued.

FRINGE BENEFITS: The District provides a health and welfare benefit package for employees and legal qualifying dependents. Those employees working less than full-time and less than twelve months will receive a pro-rata share of the benefit package. The dollar value of the package is a subject of negotiation between the District and the Bargaining Unit.

The work location and assignment within a job classification is determined by the District and may be subject to change.

All offers of employment will be contingent upon the availability of funds and approval by the Board of Trustees.

The Riverside Community College District complies with all federal and state rules and regulations and does not discriminate on the basis of ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law. This holds true for all District employment opportunities. Inquiries regarding compliance and/or grievance procedures may be directed to the District's Title IX Officer/Section 504/ADA Coordinator. Harassment of any employee/student with regard to ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law, is strictly prohibited. The Title IX Officer, Section 504/ADA Coordinator for the District is Ms. Lorraine Jones, 3801 Market Street, Riverside, CA 92501. Telephone Number is: (951) 222-8039.
Work Hours/Work Days for Classified and Hourly Positions Only: Monday: 8:00-4:30
Tuesday 9:30-6:00
Wednesday: 8:00-4:30
Thursday: 8:30-5:00
Friday: 8:00-4:30
Required Applicant Documents: Resume or Curriculum Vitae
Cover Letter
Other Document:
Optional Applicant Documents: Letter of Recommendation 1
Other Document:
Effective Employment Date: Anticipated Start Date: July or August 2023
Application Deadline: 06-20-2023
Special Comments: ******************

IMPORTANT NOTICES:
*It is anticipated that interviews will occur sometime during the 1st or 2nd week of July.
Please note: The selection process typically concludes within four to six weeks from the closing date. There are, however, exceptions to this general guideline. Status updates will be made throughout the process. Please refer to your account for any updates to the status of your application.

******
* An electronic, RCCD on-line application must be completed to be considered. All portions of the application must be entirely filled out with all information qualifying an applicant for the position. Listing "see resume" or a similar statement is not acceptable. Only information on the official RCCD application (not resumes) will be considered to determine whether an applicant meets the minimum requirements for the position for which he/she is applying.

* All supporting materials, required or optional, must also be in electronic formats and attached to the electronic, on-line application when applying. Supporting materials are only accepted as Adobe Acrobat (.pdf) or Microsoft Word files and must be less than 2 MB in size.

* An application will not be considered complete unless ALL REQUIRED DOCUMENTS are electronically attached to the application by the Application Deadline date. An incomplete file may subject the candidate to disqualification.

* Paper applications and supporting materials, including letters of recommendation, WILL NOT be accepted! All documents must be submitted electronically with the online application.

* Letters of reference, IF REQUIRED, must be NON-CONFIDENTIAL and submitted electronically when applying on-line.

* Interested candidates must apply by the deadline listed above by 8:00 p.m., Pacific Standard Time.

* The Riverside Community College District does not require testing at the initial application filing period. As you progress through the selection process, you may be required to perform a job-related test based on the needs of the work area for which you are being considered.

* The District will make reasonable accommodations for applicants with disabilities. Applicant should contact Diversity and Human Resources at (951) 222-8595 for assistance.
Application Types Accepted: Classified/Management/Confidential Application

Apply here: https://pa379.peopleadmin.com

jeid-dd1ac3a0528b30429c3671dc380e1268

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert