Associate Vice President, Student Auxiliary Services & Chief Housing Officer
- Employer
- Wayne State University
- Location
- Michigan, United States
- Salary
- Salary Not Specified
- Date posted
- Mar 9, 2023
View more
- Position Type
- Administrative, Business & Administrative Affairs, Auxiliary Services, Student Affairs, Other Student Affairs, Residence Life, Student Activities & Services, Executive, Other Executive
- Employment Type
- Full Time
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Associate Vice President, Student Auxiliary Services & Chief
Housing Officer
Wayne State University is searching for an experienced Associate Vice President, Student Auxiliary Services & Chief Housing Officer at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties):
Specific responsibilities of the AVP include:
In concert with the SVP/CFO, the AVP/CHO will play a key role in overseeing the institution's partnership with Corvias in support of student housing resources. The AVP will maintain open and clear communication with Corvias regarding expectations and needs and effective facility oversight and occupancy and excellent customer service for residents.
The AVP/CHO will collaborate with Enrollment Management, The Office of International Students and Scholars, and other key units to develop clear and actionable strategies for increasing academic year housing occupancy. Further, the AVP/CHO will work closely with the Senior Director of Housing and Residence Life and her team to steward the successful expansion of leading-edge residence life programming and residential community engagement and to ensure efficient and effective housing operations. The AVP/CHO will assess staffing needs and organization of the housing and residential life functions and will advocate for needed personnel and financial resources in a data-driven comprehensive manner.
The AVP/CHO will be responsible for dining options on campus, ensuring high quality food and service, at appropriate price points. Under the AVP/CHO’s leadership, Dining Services will consult with campus leaders and constituencies on dining options on an ongoing basis. Under current contracts, Aramark provides dining services for the campus. Thus, The AVP/CHO will need to build and maintain mutually beneficial relationships with Aramark dining contract vendor staff and work collaboratively to ensure that the University community has easy access to a wide variety of high quality and affordable dining, retail, and catering options on campus.
The AVP/CHO will recruit, retain, and professionally develop a highly skilled staff throughout the auxiliary services organization. Recognizing the challenges and hardship experienced by higher education staff during and post-Covid, the AVP/CHO will focus on staff development, recognition, support, and morale to foster a healthy and high functioning staff and excellent service to students.
The the AVP/CHO will, in concert with key colleagues, seek to maximize occupancy of, and revenue generation from, the portfolio of non-residential spaces connected to the AVP/CHO’s portfolio. The AVP/CHO will collaborate with the Office of the Dean of Students, Athletics, and other key stakeholders to explore maximizing the occupancy of residential spaces during the 3-month summer term through conferences, camps, and other revenue generating opportunities.
Essential Functions
Oversees the strategic work and services provided by Housing & Residential Life, Student Center dining, McGregor Memorial Conference Center, and Wayne State University Dining & Catering Services.
Formulates policies and business strategies and provides general direction for Student Auxiliary Services and Housing.
Directly supports the success of the Wayne State University community by leading a team that provides a variety of services, developmental environments, and experiences that contribute to a high-quality, convenient, and educational life on campus.
Ensures that the services provided enhance student life, improve services to the community, streamline processes and organizational effectiveness, and enhance revenue generation.
Is accountable for the translation of strategic goals to tactical strategies, develops and implements strategic plans, sets department goals, and monitors progress.
Ensures exceptional customer service to residents and functions as a liaison between the public, internal departments, and students.
Serves as the university’s account manager for the Corvias housing partnership, an implementation of a public-private partnership implemented in December 2017 that addresses the growing demand for campus housing and creates a sustainable model for Wayne State University housing into the future.
Serves as account manager for the Aramark contract, and other future dining contracts, ensuring high quality and affordable dining options for the campus.
Provides overall leadership, supervision and direction to staff through timely communication, expectation setting, assignment of duties and responsibilities, and coaching and mentoring.
Manages the administrative process for all assigned staff including performance evaluation and planning, hiring, promotions, terminations, disciplinary procedures, and and salary adjustments and plans and advocates for staffing needs.
Oversees the preparation of annual operating budgets and plans for Student Auxiliary Services and Housing, develops financial information, and provides comprehensive analysis and related reporting. Manages associated competitive bids and procurement processes.
Unique duties:
Qualifications:
Requires a bachelor's degree from an accredited college or university with a degree in Business Administration, Management, or a related field.
Requires 10 years successful business management experience and property/real estate management, preferably in a higher education setting.
In addition, strong candidates will offer:
A mission-driven and student-centric approach.
An ability and desire to provide excellent service to students, faculty, staff, and other constituencies.
An appreciation for, and ability to thrive in, a complex, faced-paced, growth-oriented and collaborative environment.
Strong and supportive managerial skills to engage, coach, develop, and empower team members.
Superior understanding of auxiliary and housing operations in institutions of higher education.
Demonstrated commitment to the values of diversity, equity and inclusion.
Exemplary oral and written negotiation and communication skills, listening abilities, and analytical and problem-solving skills.
A flexible, diplomatic, and creative temperament with both a collaborative and entrepreneurial spirit.
A strong teamwork ethic, an ability to thrive in a matrixed environment, and an ethos of continuous collaborative improvement and innovation.
Experience working effectively in an unionized environment.
How to apply:
Complete the online application here: jobs.wayne.edu. Search and apply for Associate Vice President, Auxiliary Services & Chief Housing, Requisition # Req978.
Laurie Casteen and Amy Sugin of Koya Partners have been exclusively retained for this search.
To express your interest in this role please submit your application materials by copying the link and pasting in a browser:
https://diversifiedsearchgroup.com/koya-partners/?
All inquiries and discussions will be considered strictly confidential.
Preferred qualifications:
A master’s degree is preferred.
School/College/Division:
H43 - Business Operations
Primary department:
H4301 - Office of AVP Business Operations
Employment type:
Job openings:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.
Equal employment opportunity statement:
Wayne State University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. The university encourages applications from women, people of color and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.
Wayne State University is searching for an experienced Associate Vice President, Student Auxiliary Services & Chief Housing Officer at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties):
Specific responsibilities of the AVP include:
In concert with the SVP/CFO, the AVP/CHO will play a key role in overseeing the institution's partnership with Corvias in support of student housing resources. The AVP will maintain open and clear communication with Corvias regarding expectations and needs and effective facility oversight and occupancy and excellent customer service for residents.
The AVP/CHO will collaborate with Enrollment Management, The Office of International Students and Scholars, and other key units to develop clear and actionable strategies for increasing academic year housing occupancy. Further, the AVP/CHO will work closely with the Senior Director of Housing and Residence Life and her team to steward the successful expansion of leading-edge residence life programming and residential community engagement and to ensure efficient and effective housing operations. The AVP/CHO will assess staffing needs and organization of the housing and residential life functions and will advocate for needed personnel and financial resources in a data-driven comprehensive manner.
The AVP/CHO will be responsible for dining options on campus, ensuring high quality food and service, at appropriate price points. Under the AVP/CHO’s leadership, Dining Services will consult with campus leaders and constituencies on dining options on an ongoing basis. Under current contracts, Aramark provides dining services for the campus. Thus, The AVP/CHO will need to build and maintain mutually beneficial relationships with Aramark dining contract vendor staff and work collaboratively to ensure that the University community has easy access to a wide variety of high quality and affordable dining, retail, and catering options on campus.
The AVP/CHO will recruit, retain, and professionally develop a highly skilled staff throughout the auxiliary services organization. Recognizing the challenges and hardship experienced by higher education staff during and post-Covid, the AVP/CHO will focus on staff development, recognition, support, and morale to foster a healthy and high functioning staff and excellent service to students.
The the AVP/CHO will, in concert with key colleagues, seek to maximize occupancy of, and revenue generation from, the portfolio of non-residential spaces connected to the AVP/CHO’s portfolio. The AVP/CHO will collaborate with the Office of the Dean of Students, Athletics, and other key stakeholders to explore maximizing the occupancy of residential spaces during the 3-month summer term through conferences, camps, and other revenue generating opportunities.
Essential Functions
Oversees the strategic work and services provided by Housing & Residential Life, Student Center dining, McGregor Memorial Conference Center, and Wayne State University Dining & Catering Services.
Formulates policies and business strategies and provides general direction for Student Auxiliary Services and Housing.
Directly supports the success of the Wayne State University community by leading a team that provides a variety of services, developmental environments, and experiences that contribute to a high-quality, convenient, and educational life on campus.
Ensures that the services provided enhance student life, improve services to the community, streamline processes and organizational effectiveness, and enhance revenue generation.
Is accountable for the translation of strategic goals to tactical strategies, develops and implements strategic plans, sets department goals, and monitors progress.
Ensures exceptional customer service to residents and functions as a liaison between the public, internal departments, and students.
Serves as the university’s account manager for the Corvias housing partnership, an implementation of a public-private partnership implemented in December 2017 that addresses the growing demand for campus housing and creates a sustainable model for Wayne State University housing into the future.
Serves as account manager for the Aramark contract, and other future dining contracts, ensuring high quality and affordable dining options for the campus.
Provides overall leadership, supervision and direction to staff through timely communication, expectation setting, assignment of duties and responsibilities, and coaching and mentoring.
Manages the administrative process for all assigned staff including performance evaluation and planning, hiring, promotions, terminations, disciplinary procedures, and and salary adjustments and plans and advocates for staffing needs.
Oversees the preparation of annual operating budgets and plans for Student Auxiliary Services and Housing, develops financial information, and provides comprehensive analysis and related reporting. Manages associated competitive bids and procurement processes.
Unique duties:
Qualifications:
Requires a bachelor's degree from an accredited college or university with a degree in Business Administration, Management, or a related field.
Requires 10 years successful business management experience and property/real estate management, preferably in a higher education setting.
In addition, strong candidates will offer:
A mission-driven and student-centric approach.
An ability and desire to provide excellent service to students, faculty, staff, and other constituencies.
An appreciation for, and ability to thrive in, a complex, faced-paced, growth-oriented and collaborative environment.
Strong and supportive managerial skills to engage, coach, develop, and empower team members.
Superior understanding of auxiliary and housing operations in institutions of higher education.
Demonstrated commitment to the values of diversity, equity and inclusion.
Exemplary oral and written negotiation and communication skills, listening abilities, and analytical and problem-solving skills.
A flexible, diplomatic, and creative temperament with both a collaborative and entrepreneurial spirit.
A strong teamwork ethic, an ability to thrive in a matrixed environment, and an ethos of continuous collaborative improvement and innovation.
Experience working effectively in an unionized environment.
How to apply:
Complete the online application here: jobs.wayne.edu. Search and apply for Associate Vice President, Auxiliary Services & Chief Housing, Requisition # Req978.
Laurie Casteen and Amy Sugin of Koya Partners have been exclusively retained for this search.
To express your interest in this role please submit your application materials by copying the link and pasting in a browser:
https://diversifiedsearchgroup.com/koya-partners/?
All inquiries and discussions will be considered strictly confidential.
Preferred qualifications:
A master’s degree is preferred.
School/College/Division:
H43 - Business Operations
Primary department:
H4301 - Office of AVP Business Operations
Employment type:
- Regular Employee
- Job type: Full Time
- Job category: Executive
- Compensation type: Annual Salary
- Hourly rate:
- Salary minimum: $185,000
- Salary hire maximum: $225,000
Job openings:
- Number of openings: 1
- Reposted position: No
- Reposted reason: None (New Requisition)
- Prior posting/requisition number:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.
Equal employment opportunity statement:
Wayne State University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. The university encourages applications from women, people of color and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.
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