Skip to main content

This job has expired

Academic Services Officer I, VET-SSS

Employer
Wayne State University
Location
Michigan, United States
Salary
Salary Not Specified
Date posted
May 31, 2023
Academic Services Officer I, VET-SSS

Wayne State University is searching for an experienced Academic Services Officer I, VET-SSS at its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

POSITION PURPOSE:

Academic Services Officer I/Success Coach reports to the Senior Director of the University Advising Center and works closely with the manager/staff of the Office of Military Veterans Academic Excellence (OMVAE). This position supports the student success initiatives that enhance the retention mission of the VET-SSS Grant. This is a Grant funded non-ESS track position.

ESSENTIAL JOB FUNCTIONS:



Participate in interviews of the VET-SSS applicants to determine level of academic need, self -efficacy, work ethic, eligibility for the VET-SSS program, and develop VET-SSS Student Contract and Goal & Action Plan.

Develop and/or support student success initiatives that enhance the retention mission of the VET-SSS grant through:
  • A minimum of two (20 minute) contacts per semester via appointment, phone, email, SKYPE, text, virtual platforms or social media for each program participant.
  • Assisting with the development of the Grant related Success Seminars and the Summer Learning Academy.
  • Coordinating with the Office of Financial Aid FAFSA completion initiatives.
Partner with key student success offices to provide a comprehensive suite of student success support including but not limited to: Office of Scholarship and Financial Aid, Career Services, Student Disability Services, Academic Success Center, and Counseling and Psychological Services.

Work closely with the other VET-SSS Success Coach to develop online and face to face workshops and intervention programs to promote success strategies for VET-SSS students on academic probation as well as student who are making adequate academic progress.

Work as a member of the OMVAE advising team and act as a liaison to other units as appropriate.

Continuously develop knowledge of best practices and tools in the areas of advising and learning communities.

Participate in the preparation of reports using student enrollment and retention data to support VET-SSS student success initiatives.

Other duties as defined by the VET-SSS Grant.

Must be available to work evening and weekend hours as needed and requested.

QUALIFICATIONS:

Bachelor’s degree in student success, education or related fields.

Ability to work with and maintain confidential documents.

Ability to assimilate extensive knowledge of academic programs, policies and requirements.

Excellent planning, organizations and time management skills with the ability to multi-task and

efficiently prioritize workload.

Critical thinking skills and the ability to propose and implement effective solutions to issues and/or

problems.

Good oral and written communication skills.

Computer literacy required.

Previously established acceptable attendance and performance patterns.

PREFERRED QUALIFICATIONS:

Prior military experience preferred.

School/College/Division:

H92 - Student Affairs

Primary department:

H9212 - Academic College Enrichment Serv

Employment type:
  • Regular Employee
  • Job type: Full Time
  • Job category: Academic/Faculty
Funding/salary information:
  • Compensation type: Annual Salary
  • Salary: TBD
Working conditions:

Normal office environment.

Job openings:
  • Number of openings: 1
Background check requirements:

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

Equal employment opportunity statement:

Wayne State University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. The university encourages applications from women, people of color and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert