Access Services and Marketing Assistant

Haverford College invites applications for our part-time, non-exempt, Access Services and Marketing Assistant opportunity.

The schedule for this position is 20 hours per week during the academic year (August 15 to May 15).

The Access Services and Marketing Assistant is responsible for the fulfillment of course reserves, both print and electronic, in Lutnick Library, and assisting with reserves in the Science and Music libraries. The Assistant also participates in the marketing and promotion of Libraries events.

Primary Responsibilities

• Identify, process, and service the course reserve collection, both print and electronic, making those resources available in the appropriate library or on the Moodle course website
• Maintain statistics and provide reports
• Assist with the setting of reserve policies and procedures
• Provide documentation, training, and support to students, faculty, and staff
• Support and contribute to a diverse and inclusive community of faculty, students, and staff
• Perform additional access-related functions, including providing excellent service to users, performing tasks in the Libraries’ Integrated Library System, and working with the self-check system
• Collaborate with Tri-College Consortium colleagues to meet users’ needs
• Provide timely support for faculty and student curricular needs, e.g., poster printing
• Serve as backup to the Interlibrary Loan Specialist, and contribute to this service as needed to provide users with timely access to requested materials
• Collaborate with colleagues on aggregating and presenting programming information
• Engage in a variety of communication and marketing methods to share programmatic information with the community
• Participate in organizing and communicating event logistics
• Other duties or projects as assigned

Line of Report: The Access Services and Marketing Assistant reports to Access Services and Building Coordinator with a dotted line reporting to the Senior Administrative Assistant (who oversees marketing).

Work Location: Lutnick Library 121

Minimum Qualifications

• High School Diploma or equivalent
• 1 year of experience in a diverse and inclusive customer service environment

Professional Competencies

• Effective communication, interpersonal, and organizational skills
• Ability to interact courteously and tactfully in all circumstances
• Ability to display initiative, creativity, flexibility, dependability
• Ability to exercise good judgment
• Strong problem-solving and analytical skills and attention to detail
• Capacity to foster and work in a highly collaborative environment
• Familiarity and aptitude for a variety of technologies and a willingness and capacity to learn new ones
• Ability and willingness to learn a wide variety of procedures, policies, and library services and to apply them thoughtfully and flexibly in delivering excellent service
• Ability to perform a variety of tasks on short deadlines

Preferred Qualifications

• B.A., B.S., or some college experience
• Proficiency in Microsoft Suite

To Apply : Interested applicants are invited to submit an application, to include a cover letter, resume, and the names and contact information of three (3) references by visiting https://haverford.wd1.myworkdayjobs.com/External/job/Haverford-Campus/Access-Services-and-Marketing-Assistant_R498 . The application deadline is June 25, 2023 . Application review will begin after the deadline has passed.

Haverford College is an Equal Opportunity/Affirmative Action employer committed to diversity, equity, inclusion, social justice, and providing equal opportunities and access to all individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, national origin or ancestry, age, marital status, disability, or veteran status. Women, non-binary and transgender individuals, people of color, Indigenous people, and those with other or multiple historically marginalized and/or underrepresented identities are especially encouraged to apply. Haverford College and our consortial partners are located on Lenape lands.