Program Coordinator, Onward to Opportunity (O2O), El Paso, TX

Posting Details

Posting Details

Job #
039754

Department Code
31301-0097

Department
D'Aniello Institute for Veterans and Military Families (IVMF)

Job Title
Program Coordinator, Onward to Opportunity (O2O), El Paso, TX

Location
El Paso, TX

Pay Range
Commensurate with experience

Staff Level
S4

FLSA Status
Exempt

Hours

Standard University business hours:
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.

Job Type
Full-time

Campus
Other

Unionized Position Code
Not Applicable

Job Description

This position serves as a Program Coordinator for the Onward to Opportunity program and is responsible for delivering a best-in-class education and skills training program to assist transitioning service members, veterans, and spouses. This position will physically serve in El Paso, TX and supports delivery of program in the greater El Paso area, covering the military community assigned to and located near Fort Bliss, TX. This position will be based in El Paso at or near the Ft Bliss area and will be responsible for assisting in the implementation and delivery of customized training developed by IVMF, coordinating enrollment of program participants, database management and program outcome data for all leaners, and completion of other tasks as assigned. The position coordinates with the IVMF O2O Senior Program Manager, O2O Program Manager in the state of TX, O2O National Program Director, and IVMF external partners.

This position is anticipated to be filled on a fully remote basis in the El Paso, TX area. Employment offers at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Qualifications

• Bachelor’s degree preferred.
• Three (3) plus years training management experience.
• Excellent organization, planning, and project management experience.
• Experience in classroom instruction or training environment.
• Experience working with veterans and/or military families.
• Experience in CRM /database management (experience with Salesforce preferred).
• Prior service in the United States military preferred.

Job Specific Qualifications

• Excellent verbal and written communication skills, including planning and organizing training.
• Familiarity with government programs and services for transitioning service members and families, veterans, and veteran’s families.
• Basic database knowledge (preference given to candidates with Salesforce experience).
• Utilization of existing technologies to synchronize and coordinate across multiple time zones.
• Recruitment Metrics – Increase in recruitment and applicant pool; successful participant outcomes capture in database.
• Engagement Metrics – Positive survey results, increased social media, increased utilization /high satisfaction.

Responsibilities

• Serve as the on-site El Paso, TX coordinator for all program participants, instructors, collaborators, and sponsors.
• Implement customized training programs in a classroom setting as assigned.
• Manage enrollment of on/off-base training in the El Paso, TX area (in-person and virtually).
• Assist in developing outreach and recruiting plan for attracting transitioning service members and active-duty spouses in the Fort Bliss Military Community.
• Assist in actively recruiting by leveraging on base opportunities and organizations (Transition Processing Center, Service member and Family Assistance Center, Career Center) Fort Bliss, TX Military Community.
• Coordinate program meeting and event space, Audio/Visual requirements and other logistics required at El Paso physical locations.
• Cultivate appropriate relationships with on-base facilities management and transition offices to support program requirements at physical location.
• Cultivate appropriate relationships with interested applicants at both locations. Provide candidate pools for each training track.
• Administer the intake assessment and registration process for all applicants in conjunction with the IVMF Enrollment Services team; assist in advisement in conjunction with the IVMF Communications Team.
• Communicate with prospective applicants the results of assessments at both locations. Co-lead program orientation sessions with the Program Managers both in-person and virtually.
• Maintain class schedules and agendas at both locations.
• Track referral and placement of participants with employer partners at both locations.
• Provide graduates with follow-on resources (employment resource toolkits, etc.).
• Assist the Program Manager in tracking and reporting required results and statistics.
• Track participants’ progress through each step of the program from start to finish.
• Ensure no student gets ‘lost in the cracks’ and continues to advance employment outcomes for learners.
• Complete other tasks as assigned by O2O Texas Program Manager(s) and National Leadership Team.
• Assist the Program Manager in developing and distributing ongoing marketing initiatives, including presentations, brochures, press releases, social media, and other promotional materials.

Physical Requirements

Tools/Equipment

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link
https://www.sujobopps.com/postings/99178

Job Posting Date
06/01/2023

Application Deadline

Full Consideration By

Job Category
Staff

Message to Applicants