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Veteran Affairs School Certifying Official

South University
Georgia, United States
Salary Not Specified
Posted Date
Jun 1, 2023
Thursday, June 1, 2023 What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.

Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.

Visit today to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow.

South University, the right direction for a brighter future.






Tuition Assistant Program

Long/Short Term Disability

Life Insurance

Employee Assistance Program

401K Match

Generous Paid Time Off

12 Paid Holidays

* includes domestic partner coverage

This position is responsible for working with Veterans Affairs and ensuring South University remains in compliance with rules and regulations. Incumbent must assure that the Company philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and an environment that is conducive to innovation, positive thinking, and expansion is considered in carrying out the duties and responsibilities of this position.


  • Verifies student educational benefits and certifies accurately and timely on VA-ONCE
  • Monitor students course load and grades to ensure compliance with VA regulations; reports status changes that affect student eligibility for VA benefits; review bi-weekly Post Cert report, and report changes within the compliance guidelines set forth by the VA.
  • Keep up to date on current VA rules and benefits: Attend all required training including monthly VA virtual office hours and required annual Training. Read and maintain VA bulletins
  • Responsible for maintaining records of VA students for at least three years following the student's last date of attendance; ensuring all required documents are on file/complete. A schools file for a VA student should contain: Copies of all VA paperwork; The school’s transcript, grade reports, drop slips, registration slips (for those courses dropped during drop/add), transcripts from previous schools with evaluations of same, students school application, records of disciplinary action, program outline (to track proper courses taken), etc.
  • Maintain copies of appropriate application forms. When requested, help veterans and dependents fill out and send in applications
  • Apprise supervisors of any internal problems that may affect service to VA students.
  • Assist with review and processing of Debt letters received from the VA
  • Audits student files at initial enrollment, throughout their attendance and at graduation to ensure 100% compliance
  • Complete initial School Certifying Official training through the VA and maintain a minimum number of training hours each year
  • Other Duties as Assigned.

JOB REQUIREMENTS (Knowledge, Skills and Abilities):


  • Associate Degree or Minimum of 2+ years of Financial Aid or enrollment experience in a strong customer service setting with an emphasis on Military students
  • Previous experience working with people from a variety of socio-economic and cultural backgrounds
  • Experience in MS Office and database usage
  • Excellent communication skills, both verbal and written.
  • Strong interpersonal skills with student and staff populations.
  • Strong critical thinking skills, ability to work independently and make decisions based on general guidelines.
  • Strong organization, prioritization, and self-motivation skills.


  • Ability to work effectively under pressure and to meet frequently occurring deadlines
  • Ability to effectively present relevant information and respond to inquiries from students and team members.
  • Ability to interact effectively as a member of a team and work collaboratively with other departments.
  • Ability to listen to students and to understand and respond positively to their requests.
  • Ability to adapt to changing assignments and multiple priorities.
  • Ability to manage multiple tasks and successfully meet deadlines.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, video conference, email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.

South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

Other details Job Family All Positions Required Education Associate Degree

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