Office Assistant 1 (Keyboarding)

Position Details

Position Information

Budget Title
OFFICE ASSISTANT 1 (KEYBOARDING)

Campus Title
Office Assistant 1 (Keyboarding)

School/Division
Academic Affairs, Division of

Department
Admissions

Staff Sub-Type
Staff & Administration

Salary Level
SG006

Salary Range

Position Effort
Full-Time

If Part-Time, enter FTE:

Is this a temporary position?
No

If Temporary, enter End Date:

Position Summary

This position will support the clerical processing of undergraduate admissions applications, communicate with prospective students and families and provide support for on-campus recruitment programs.

Major Responsibilities

• Support the clerical processing of undergraduate admissions applications.
• Learn all of the sub-routines related to both freshmen and transfer applications.
• Support all data entry into the Student Information System (Banner), CRM (Slate) and ECM (Onbase).
• Perform clerical responsibilities utilizing various software programs including, Common Application, Slate, SUNY Campus Connect, Parchment, Scoir, etc.
• Assist prospective students/families with scheduling visits utilizing Slate CRM .
• Assist with the answering of a high volume of calls per day, manage and answer emails. received at the Admissions@cortland.edu email address.
• Correspond with prospective students and parents. Assist with preparation of mailed materials.
• Assist and support other areas in the Admissions Office when necessary. Examples include assisting with bulk mailings, covering the front desk, downloading applications and priority projects.

Functional and Supervisory Relationships

This position works directly with all clerical and professional staff members of the Undergraduate and Graduate Admissions office and reports to the Associate Director of Admissions.

Required Qualifications

There are 2 ways to be eligible for this position:

1) Current employee of New York State- To be appointed on a PERMANENT basis to this title, you must hold or have held the title of Office Assistant 1 (Keyboarding) or be reachable on the full-time NYS Civil Service list and respond to canvass letter that will be emailed to people on the eligible list.
You may also qualify if you are permanent in the following title: Office Assistant 1. You must also pass the Civil Service typing test, which can be administered in the Human Resources Office.

2) Brand new to NYS employment- Can be appointed into a PROVISIONAL appointment, which means the appointment is contingent upon passing (minimum score of 70) the NYS Civil Service exam, when it is next offered.
This title requires taking and passing the NYS typing test. This consists of typing at least 35 words per minute with 96% accuracy. This will be administered in the Human Resources Office at SUNY Cortland.

Provisional appts. are eligible for NYS health insurance, Vision/Dental insurance through the CSEA union, NYS retirement, and paid time off; including holidays.
For more information on how you could qualify for this position, contact the Lorie Breed at lorie.breed@cortland.edu

Preferred Qualifications

Excellent customer service skills
Organization and attention to detail
Dependability and flexibility
Proficiency with Microsoft Office Suite and other web-based programs
Strong time management skills

EEO Statement

The State University of New York Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/ EEO / ADA ) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university.

Job Close Date

Posting Detail Information

Posting Number
S22173

Review Start Date
05/29/2023

Open Until Filled
Yes

Quick Link for Direct Access to Posting
https://jobs.cortland.edu/postings/7573

Special Instructions

Special Instructions to Applicant

Special Instructions to Applicant

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Are you currently employed by New York State?
   • Yes
   • No
2. * If yes to the above, please identify the following: your agency name, your current title and salary grade, how long you've been in this title, and if you're currently serving probation.
   
   (Open Ended Question)
   
   

Documents Needed to Apply
Required Documents

1. Curriculum Vitae or Resume

Optional Documents

1. Cover Letter