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Director of Admissions

Employer
Cal Poly Humboldt
Location
California, United States
Salary
Salary Not specified
Date posted
Jun 2, 2023

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Director of Admissions

Job no: 528327
Work type: Management (MPP)
Location: Humboldt
Categories: MPP, Administrative, At-Will, Full Time, On-site (work in-person at business location)




Director of Admissions

Admissions Department
Job #528327
First Review Date: Monday, July 3, 2023

Open Until Filled

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.



(Job #528327) Administrator ll, Director of Admissions, Salary Range: $4,583 - $14,713 monthly. Hiring Range: $10,000 - $11,250 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time, benefited, exempt, 12-month pay plan, permanent position in the Admissions Department. This position is an Administrator _ in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits. Please note that this is an internal recruitment open only to active, stateside, staff Cal Poly Humboldt University Employees.



Position Summary: Reporting to the Executive Director of Enrollment Management, the Director is responsible for the overall leadership, strategy, and tactical implementation of student recruitment, yield and admissions to achieve the goals outlined in the university's strategic enrollment plan.

Key Responsibilities:

Leadership, Goal Setting, Collaboration and Organizational Oversight

  • Collaborate with the Vice President of Enrollment Management & Student Success, the Executive Director of Enrollment Management, and campus leadership in setting annual enrollment goals.
  • Develop a comprehensive recruitment plan from search through enrollment for each student population. Lead the admissions organization, setting the tone and culture, to implement the annual enrollment plan.
  • Develop the admissions organization through training and professional development, ensuring best-in-class management practices are implemented to hire and retain a high-performance team and culture.



Off-Campus Recruitment

  • In conjunction with the Associate Director of Outreach, oversee the off-campus recruitment strategy, setting implementation guidelines and expectations. Collaborate with campus partners to infuse recruitment in the campus culture - including Academic Affairs and Athletics.
  • Ensure the team manages positive relationships with key partners in each territory on behalf of Cal Poly Humboldt and the CSU system in support of the institution's mission of diversity, access, and full representation of California's demographics.


On-Campus Recruitment and Daily Visit Experiences and Special Events


  • In conjunction with the Visit Experience Coordinator, oversee the strategy and implementation of campus visit experiences, including robust programming for the local service area.
  • Utilize data, best practices, & innovative strategies to drive visit attendance and maximize yield.



Admissions Strategy


  • In coordination with the Registrar, ensure proper communication of admissions policies and procedures during outreach and recruitment activities, and counselor support of application completion efforts.
  • Focus on continuous process Improvement that aligns policy, procedure, and work with admissions strategies.



Operational Leadership


  • Oversee the operational functions of the office in close collaboration with the University Registrar.
  • Ensure the organization is following CRM best practices. Collaborate with University IT and IR professionals as needed.
  • Ensure accurate data collection and management practices are followed to assess results in every area accurately.



Communications


  • Collaborate with the Strategic Student Communications team to strategize and create communications using all marketing channels, from recruitment to enrollment in support of the annual enrollment plan.
  • Ensure all recruitment and admission communications are both timely and accurate.


Lead and Direct Search


  • Facilitate the search program for Humboldt from name purchase, data collection and coding, to inquiry generation through collaboration with the third-party vendor.
  • Regularly monitor the communication campaigns to meet conversion rate goals and modify plans as needed.



Budget


  • Direct and manage the organizational & fiscal planning of the admissions department. Create strategies to optimize the organization's budgets and spending. Monitor spending patterns and lead monthly budget meetings. Negotiate contracts with third-party vendors in line with university policies.


Other duties as assigned.



Knowledge, Skills, and Abilities Associated with this Position Include:
  • Demonstrated experience building successful admissions programs that meet and exceed the needs of the institution and prospective students and their families.
  • Demonstrated experience successfully managing teams to quantified goals in environments with complex enrollment models with multiple variables and goals, sales of complex products and solutions, or with robust customer attainment objectives.
  • Demonstrated ability to develop complex models based on head count, revenue, and yield projections.
  • Demonstrated experience building high-performing teams distributed across multiple markets. Experience working in defined markets with defined goals and objectives.
  • Demonstrated knowledge and familiarity addressing issues of concern facing students from diverse backgrounds in higher education.
  • Demonstrated ability to work with a team of colleagues who represent a diversity of work and conflict resolution styles.
  • Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures.
  • Demonstrated commitment and/or experience promoting and fostering a learning environment that is supportive of individuals from diverse backgrounds.
  • Demonstrated commitment to recruiting and hiring diverse candidates.
  • Demonstrated knowledge and familiarity addressing issues of concern facing students from diverse backgrounds in higher education.
  • An understanding of the dynamics of diversity in higher education and a demonstrated ability to incorporate this understanding, as appropriate, in all levels of your work.



Minimum Qualifications:
  • Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
  • A minimum of five years of progressively responsible higher education experience and delivery of services and programs to students and external constituents.
  • General knowledge of the principles, practices and trends of the student services area as well as in-depth knowledge of the policies, procedures and practices of outreach and recruitment activities to include in-state and out-of-state recruitment



Preferred Qualifications:
  • Minimum of five years' experience in high-volume admissions environments including outreach, recruitment, campus tours, market-based recruitment.
  • Broad-based knowledge of technology including analytical tools, systems of record, and customer relationship management solutions, preferably Slate, PeopleSoft, and Oracle Business Insight.
  • A Master's degree in a related field is preferred with three years' experience and a working knowledge of the core functions in outreach, recruitment, campus tours, and event management and special programs.



Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:
  • Letter of Interest
  • Resume or Curriculum Vitae
  • Contact information for at least three professional references

  • Application Deadline: The deadline to submit application materials for first review is 11:55 p.m. on Monday July 3, 2023. This position is open until filled.

    Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt's Human Resources Office at (707) 826-3626.

    Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi'ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

    Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

    Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

    CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu.

    Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

    CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

    Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

    This position is a “designated position” in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08.

    Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu.

    Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

    Class Code: 3312
    Publication Date: June 1, 2023


    Advertised: 01 Jun 2023 Pacific Daylight Time
    Application Closes: Pacific Daylight Time

    To apply, visit https://careers.humboldt.edu/hm/en-us/job/528327/director-of-admissions

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