Student Support Specialist-Accessibility Resource Center

Position Summary:

The Student Support Specialist position is student facing, a first point of contact, within the department of the Accessibility Resource Center, disability supports and services. This position provides direct support and case management services to program participants and serves as a resource for faculty and staff around disability-related topics and issues.

Job Description:

Minimum Qualifications

• Bachelor’s degree in Education, Rehabilitation Counseling, Computer Science or closely related field.
• Two or more years working with students with disabilities.
• Demonstrates strong problem-solving and time management skills.
• Ability to prioritize workload with multiple demands and frequent interruptions.
• Strong commitment to customer service and work ethics.
• Demonstrates effective communication skills both orally and in writing.
• Knowledge of MAC and PC operating systems

Preferred Qualifications • Bachelor’s degree in Special Education, Rehabilitation Counseling, School Counseling or closely related field.

• Four or more years working with a diverse population, including adolescents and adults with disabilities.
• Knowledge and understanding of assistive technology software, voice recognition, alternative format, iPhone, iPad, and related Apps used by individuals with disabilities.
• Familiarity with assistive technologies and their application in Higher Education.
• Knowledge of Federal, State and local laws regarding the Americans with Disabilities Act and Amendment Act, especially in Higher Education.
• Experience in data collecting, managing and creating reports for the Accessibility Resource Center.
• Demonstrates the ability to think critically and uses good judgement to handle confident/sensitive information with discretion and with students in crisis.

Major Responsibilities

• Manages all aspects of the front office including answering phones, responding to emails, managing walk-in appointments and visitors.
• Provides outreach to new student applicants.
• Schedules and provides intake appointments with new students and through an interactive process and review of supporting documentation, determines eligibility for academic accommodations.
• Maintains detailed case notes and files on students while Adhering to FERPA and HIPPA practices.
• Reviews department’s policies and procedures and demonstrates how to request academic accommodations and schedule exams in the testing center.
• Meets regularly with students as needed and provides “wrap-around” services of support.
• Provides “warm-hand offs” to other student support programs on campus (i.e. Counseling Center, TRIO, STEM3 or Academic Success Coaches) to address retention issues.
• Provides outreach to faculty and staff and answer’s disability-related questions.
• Assists the Accessibility and Resource Coordinator in determining assistive technology options available for students.
• Assists the Accessibility and Resource Coordinator in training students on technology and software including, but not limited to, screen readers, text enlargers, smart pens, note taking, time management and executive functioning apps.
• Assist in providing accessible textbooks and materials to students eligible for alternative formats.
• Reviews literature and discussions posted on list-serve addressing disability-related issues in post-secondary education.
• Represents the Accessibility Resource Center in various campus wide events including new student orientation and admitted student’s day.
• Provide proctoring support to students (with accommodations) testing in the testing center and securely manages exams dropped off and delivered as needed.
• Demonstrates a commitment to diversity, equity, inclusion, and student success as well as working with broadly diverse communities
• Maintains knowledge and awareness of digital accessibility including the American with Disabilities Act and Section 508.
• Produces and remediates digitally accessible materials in accordance with FLC standards.
• Perform other duties as assigned

Work Conditions

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, stand and move around the room; talk, hear, and use hands and fingers to operate a computer and telephone equipment.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting is required.

Compensation

The salary range is $40,500 to $45,000, plus a comprehensive benefits package

Application Process
A complete application packet includes:

• Cover letter addressing interest and qualifications for the position. Include details regarding how your personal and professional experiences position you to encourage a learning environment grounded in equity and inclusion . Answer the following, “How do you envision contributing to Fort Lewis College’s commitment to equity and inclusion?”
  
  
• Re sume
  
  
• Names and contact information for three current, professional references .
  
  

Application materials received by June 25, 2023, will receive full consideration. The position will remain open until filled.

The successful candidate will be required to submit original, official college transcripts, and pass a background check.

Notice to Prospective Employees:
The Fort Lewis College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about:

• Fort Lewis College's alcohol and other drug policy
• Sexual assault policy
• Campus security policies
• Campus/community resources
• The Colorado Riot Offense Statute restriction on enrollment
• Where to find registered sex offender information
• Crime statistics for the previous three calendar years
• Reporting crimes

The Campus Security Report can be accessed in two ways:
By going to the internet website at: www.fortlewis.edu/AnnualSecurityReport Fort Lewis College Student Affairs Office will also provide a paper copy of the annual security report upon request. You can reach them at (970) 247-7331.

Equal Opportunity
Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. To file a report, get resources, read policies, or make an appointment, See www.fortlewis.edu/CARE.

Discrimination Questions?

Office of the Equal Opportunity Coordinator
David Pirrone
192 Education Business Hall
1000 Rim Drive
Durango, Colorado 81301
(970) 247-7182 djpirrone@fortlewis.edu

Questions about Title IX sex discrimination?
Office of the Title 9 Coordinator
Kate Suazo
230 Skyhawk Station
1000 Rim Drive
Durango, Colorado 81301
(970) 247-6729 cmsuazo@fortlewis.edu

Information about Fort Lewis College’s alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request.

* Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education.

ADAA Accommodations
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone 970-247-7459 or email kpolens@fortlewis.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.