Reporting to the Vice President for Student Services, or design,
the incumbent serves as the Director for the Mayor’s Scholars (MSP)
program and has oversight for Granville T. Woods Scholars, and
other special programs. The Director is responsible to the Office
of the Vice President for Student Affairs for providing leadership
and direction in the planning, development, implementation,
evaluation, and ongoing improvement for the MSP program and other
special programs. The individual is responsible for the daily
operations, data collection, and effectiveness assessment for
assigned programs. The Director provides direct services to
students and provides leadership and supervision over assigned
staff. In collaboration with others, the Director is responsible
for all reporting functions related to assigned programs.
- Directly performs and supervises staff involved in recruiting,
enrolling, and advising program participants.
- Provides vision, leadership, and management for assigned
- Responsible for the day-to-day operations for the Mayor’s
- Uses data to drive program design and program implementation,
to assess progress and make improvements.
- Leads regular internal cross-functional workgroup
- Ensures student participants are recruited, oriented, and
enrolled into special programs such as MSP, Granville T. Woods, and
other programs as assigned.
- Regularly runs program reports to determine student
participation and overall program effectiveness.
- Hires, trains, evaluates, and supervises front-line staff to
support assigned programs.
- Communicates with stakeholders to advance program goals, and
- Advocates for programs throughout the College and with others
for the resources, data and processes required for high-standard
- Participates in professional, community and civic activities
and organizations that enhance the image and mission of the College
and promote program performance and goals.
- Serves as the internal/external voice, representative and
leadership for special programs.
- Coordinates with other support services and instructional areas
to ensure maximum student success for program participants.
- Collaborates to develop and implement a model for institutional
recruitment and retention management plans.
- Utilizes technology and data to strengthen the operations,
effectiveness, and efficiency of programs.
- Seeks external funding sources and grants for program support
and student scholarships.
- Provides strategies to work with the marketing team to promote
institutional identity for programs.
- Performs other duties as assigned.
- Master's degree from a regionally accredited university in
Student Personnel, Higher Education Management, or other related
- 5-years of experience managing related programs such as early
college, retention and first-year experience programs in higher
- 2-years of experience in college admissions and
- 7- years supervisory experience.
- Ability to communicate effectively and respectfully with
faculty, staff, students, and external organizations.
- Significant experience in program design, implementation and
evaluation utilizing data analytics and national best
- Significant experience with student information systems
including Banner, People-soft or other similar student information
- Ability to work independently, balance multiple tasks, work to
meet deadlines, and prioritize a complex workload.
- Strong technical skills (Microsoft Office 365 Suite).
- Active membership and participation in related state and
national professional associations such as NASPA, TACRAO, or other
related professional organizations.
- Doctorate degree in Higher Education Management, Student
Personnel, or other related field.
- 10 or more years of directly related experience.
- Banner CRM Recruit “Super-User”.
- Community college experience.