Administrative Assistant - Financial Aid Office

Posting Details Position Information
Position Title
Administrative Assistant - Financial Aid Office

Division
Enrollment

Department/Office
Financial Aid Office
Position Summary Information
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St. Catherine Universityand theFinancial Aid Officeinvite applications for anAdministrative Assistant.

St. Catherine University is committed to helping students find ways to make an investment in their future affordable. The Financial Aid Office administers over $100 million in student financial aid annually from federal, state, institutional, and private sources to students from a wide variety of backgrounds. We are proud of our long-standing dedication to St. Catherine University and our diverse student body. TheAdministrative Assistantis the first welcoming voice and face for students, parents, faculty, and staff. Our office communicates respectfully and builds relationships of trust with people of all cultures and abilities, affirming the worth and preserving the dignity of individuals and families as they have questions or concerns. Responsibilities include:

• Provide excellent customer service to students, parents, staff, faculty and visitors to the Financial Aid Office by answering calls and helping visitors promptly and respectfully.
• Assist parents and students with the application process in a supportive and positive manner.
• Customer service may include trouble-shootingFAFSAfiling questions, explaining student holds, navigating the St. Kate’s website, completing revision requests, and submitting forms.
• Inform parents, guardians, and students of university policies and requirements related to various forms of aid, scholarship, tuition, billing and registration.
• Monitor Financial Aid inbox and provide timely and accurate responses to inquiries by accessing information in Banner, DocFinity imaging, Slate and the National Student Loan Data Systems.
• Collaborate with team members to provide timely and accurate responses to inquiries by accessing information in Banner, DocFinity imaging, Slate and the National Student Loan Data Systems, as well as other institutional and government information systems.
• Schedule financial aid counselor appointments.
• Scan and index materials into DocFinity imaging system, maintain outside scholarship database.
• Support the efficient and effective operation of the Financial Aid office through a variety of coordinating, filing and tracking responsibilities.

St. Catherine University in St. Paul, Minnesota, is a comprehensive Catholic university and home to one of the nation’s largest colleges for women, with associate and graduate programs for all genders. Founded by the Sisters of St. Joseph of Carondelet in 1905, the University integrates liberal arts and professional education within the Catholic traditions of intellectual inquiry and social teaching. Committed to excellence and opportunity, St. Catherineenrolls studentsin certificate, associate, baccalaureate, master’s and doctoral programs in traditional day and evening/weekend/online formats.

Minimum Qualifications

• High school diploma/GED
• Experience working in Microsoft Office Suite and Google Suite
• Experience working with databases, reporting tools and data analysis

Preferred Qualifications

• Bachelor’s Degree
• Experience working in Banner
• Experience working with federal, state, and institutional financial aid policies and regulations
• Experience working in administrative positions, especially in a higher education setting

We seek creative, adaptable staff who enjoy working in a university climate that promotes cultural diversity, multicultural understanding, and cultural fluency. Consistent with the university’s commitment to women, diversity and social justice, preference will be given to candidates who manifest these themes in their experience and service.

EEO Statement
St. Catherine University is an equal opportunity employer. Our commitment to inclusion reflects the central value of the Sisters of St. Joseph of Carondelet to “love of neighbor without distinction” and provides a learning and working environment that is enriched by the diversity of all our members. Individuals of religious, racial, ethnic, gender identity, nation of origin, or disability groups that have traditionally had less representation in higher education are encouraged to apply. Should you need an interview accommodation please contact us athr@stkate.eduor 651-690-6565.

Application instructions for STAFF
VisitSt. Kate Careersto apply. Three references and successful completion of a background check will be required for employment.

Given the way campus life inherently puts people in close proximity to each other, including residence and dining halls, classrooms, and gatherings, the University has determined that a vaccination requirement is the best way to keep our community safe and prevent potential outbreaks as we return to more regular, in-person operations. St. Catherine University is requiring all students, faculty (including adjuncts contracted for the fall semester and beyond), staff, and residents age 12 and older to complete theirCOVID-19 vaccination series, including a booster, unless the University approves a medical or religious accommodation or other accommodation/exemption as required by applicable law. New employees must submit vaccination documentation or be approved for an exemption/accommodation before beginning work. For more information, visitstkate.edu/coronavirus-info/vaccine.

St. Catherine University
2004 Randolph Avenue, St. Paul, MN 55105
Equal Opportunity Employer / Drug Free Workplace / Tobacco Free Workplace

Our university is a proud member of the Upper MidwestHERCand is committed to recruiting and retaining outstanding and diverse faculty and staff and assisting dual career couples. For more information and to find other higher education jobs in the Upper Midwest region, visit: www.uppermidwestherc.org.
Posting Detail Information
Posting Number
20220476-STAFF

Posting Start Date
05/31/2023

Application Deadline
06/14/2023
Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. *St. Kate’s is committed to making Inclusive Excellence a reality and has identified “Drive a Culture of Inclusive Excellence” as one of six priorities in the strategic plan. Give a brief, specific example of how you have promoted a culture that values diversity, equity and inclusion in your current or recent role(s).

   (Open Ended Question)

2. *Given the way campus life inherently puts people in close proximity to each other, including residence and dining halls, classrooms, and gatherings, the University has determined that a vaccination requirement is the best way to keep our community safe and prevent potential outbreaks as we return to more regular, in-person operations. St. Catherine University is requiring all students, faculty (including adjuncts contracted for the fall semester and beyond), staff, and residents age 12 and older to complete their COVID-19 vaccination series, including booster, unless the University approves a medical or religious accommodation or other accommodation / exemption as required by applicable law. New employees must submit vaccination and booster documentation or be approved for an exemption/accommodation before beginning work. For more information, visit stkate.edu/coronavirus-info/vaccine. We include this information to ensure that candidates are aware of and acknowledge understanding of the new requirement.
   • I have read and understand the requirement.
3. *Are you presently legally authorized to work in the United States for any U.S. employer? Please be aware that St. Catherine University is only able to consider candidates who are authorized to work in the United States.
   • Yes
   • No
4. *St. Catherine University welcomes applications from candidates who are traditionally under-represented. We are happy to consider candidates who are currently in possession of a temporary work visa, however, please be aware that we do not offer employment visa sponsorship. Will you now or in the future require an employer to sponsor you for an employment-based visa/status in the U.S. (e.g. H-1B status)?
   • Yes
   • No
   • Maybe
5. *Can you perform the essential functions of this position with or without accommodation?
   • Yes
   • No
6. *How did you hear about this opportunity?
   • St. Catherine University website
   • St. Catherine University employee
   • Academic Jobs
   • American College Personnel Association (ACPA)
   • Association of Catholic Colleges/Universities
   • Association of Student Affairs at Catholic Colleges and Universities
   • Chronicle of Higher Education
   • College or University website
   • Council of Independent Colleges
   • DisabilityConnect.com
   • Diverse: Issues in Higher Education
   • DiversityConnect.com
   • Facebook
   • Google Jobs
   • HigherEdJobs
   • Higher Education Case Managers Association (HECMA)
   • Higher Education Recruitment Consortium (HERC)
   • Hispanic Outlook on Education Magazine
   • IMDiversity
   • Indeed
   • Inside Higher Ed
   • Insight Into Diversity
   • Latinos in Higher Ed
   • LGBTConnect.com
   • LGBTQ in Higher Education
   • LinkedIn
   • Minnesota College Professionals Association
   • Minnesota Council of Nonprofits
   • MinnesotaWorks.net/Minnesota Workforce Center
   • Minority Jobs
   • NAFSA: Association of International Educators
   • National Association of Independent Colleges and Universities
   • National Association of Student Personnel Administrators (NASPA)
   • National Conference on Race and Ethnicity (NCORE)
   • OutandEqual.com
   • People of Color in Higher Education
   • Pioneer Press
   • Pollen Midwest
   • Saint Paul Chamber of Commerce (SPACC)
   • SimplyHired.com
   • Star Tribune
   • StudentAffairs.com
   • Twin Cities Senior Student Affairs Officers listserv
   • Twitter
   • VeteransConnect.com
   • Women in Higher Education
   • ZipRecruiter
   • Other

Applicant Documents Required Documents

1. Resume

Optional Documents

1. Cover Letter
2. References