Responsibilities

About the Role
The Associate Manager, Facilities position is responsible for working in conjunction with the Director of Facilities of Campus Operations and for the management of all building maintenance and facilities. This position oversees and directs the management and maintenance of the building and physical property, ensuring a clean and safe environment which contributes to the continuous improvement of university operations. This person collaborates with all Facilities Department team members, and all departments in our to execute continuous process improvement programs in a timely and effective manner.

You’ll Make a Difference By
  • Supporting the Manager of Building Operations with day-to-day operations of the distribution facility.
  • Overseeing and/or coordinating maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work.
  • Responding to client inquires and complaints. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction
  • Performing facilities inspections and prepares reports. Ensures all external required inspections (elevator, fire, safety, etc.) are completed on time.
  • Proactively inspecting facility, grounds, and equipment and report any issues to the Sr. Manager of Building Operations and Maintenance Department
  • Overseeing the grounds, exteriors of all buildings, and parking lot maintenance
  • Supervising all contract personnel and vendors; must be thoroughly familiar with vendor agreements and contracts
  • Conducting timely inventories of goods, and any other supplies that support Operations and orders replacements
  • Managing vendor relationships and trains vendors on work order and billing procedures.
  • Maintaining relationship with building occupants including understanding the lease to identify who is responsible for costs of repair and/or replacement.
  • Processing invoices and ensures proper cost center coding.
  • Providing department oversight in the absence of the Director of Facilities
Qualifications

A master's degree in business or a related field and progressively responsible experience in property management, facility operations methodologies, and risk management, preferably within higher education. The incumbent must demonstrate strong leadership skills, coordinate workgroups, develop teams, and conduct training. Additional requirements include the ability to communicate effectively orally and in writing, effective project management and problem-solving skills, and the ability to work in a service-oriented environment, or an equivalent combination of education, training, and experience that provides the required knowledge and skills and abilities.

Supplemental Information

Finalists for this position are subject to a background check. Employment is contingent upon the successful completion of a background investigation including criminal history and identity check.

To apply, please include a cover letter, resume, completed JCSU application, contact information for three supervisory references, and unofficial transcript(s). (Official transcripts will be required of the finalists).

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