Director of Graduate Standards & Policy (Internal)

Candidate is responsible for entering accurate data, maintaining, and preparing student records, troubleshooting student record and systems errors, managing the complete grading processes, and preparing for the semester starts and ends, performing systems processes, reporting and outreach processes. This position is responsible for managing the daily operation of the registration system, monitoring and ensuring compliance with college policies regarding registration procedures, evaluating the effectiveness of said policies, and recommending changes. Director of Graduate Standards and Policy supports students, faculty, and staff with navigational assistance to resolve student, registration, and records issues, all of which are critical to student retention and persistence.

Essential Duties and Responsibilities
1. Participate in professional development activities and serve on school committees that support the goals and objectives of the division of the school.
2. Provide back-up for records and registration services, including registering students, issuing transcripts, answering phones, scanning, reporting grades and working special events.
3. Organize and administer records, progression, and graduation eligibility of all students within the school's systems; report on trends, and students of concern and prepare GPA data and identify Honor Roll, High Honors and Academic Probation student categories each quarter and other areas as needed.
4. Liaise with Records and Registration and be responsible for meeting transcript collection and production deadlines.
5. Collect previous school transcripts and evaluate to meet graduate college admissions standards. Provide evaluation data for various departments and develop enhanced systems for transcript production.
6. Manage data including accurate records of graduates and entry/exit information.
7. Manage daily office email traffic, course changes and student/faculty inquiries. Collaborate with all administrators, faculty, IT staff, and clinical staff to facilitate and improve services to students.