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Program Director, Queer Culture Resource Center (Administrator I)

California State University, Dominguez Hills
California, United States
Salary Not specified
Posted Date
May 31, 2023

View more

Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time

Program Director, Queer Culture Resource Center (Administrator I)

Job No: 526255
Work Type: Management (MPP)
Location: Dominguez Hills
Categories: MPP, At-Will, Full Time, Student Services, On-site (work in-person at business location)

Program Director, Queer Culture Resource Center - Student Affairs

This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.

Classification Title: Administrator I

Position Salary Range: $5,448 - $8,172 per month

The anticipated hiring range for this position is $6,500 - $6,612 per month.

Salary is commensurate with experience.

Review of applications will begin Monday, April 10th and the position will remain open until filled.

About the Department/Position:

Under the general direction of the Director of Women's and Multicultural Centers, the Program is responsible for the leadership and strategic planning for the Queer Culture & Resource Center (QCRC). The Program Director collaborates with QCRC staff and campus partners to create a safe space that supports the educational access, success, retention, and graduation pursuits of LGBTQ+ students. In addition, the Program Director leads campus programs and services specific to experiences of queer and transgender people of color and community issues, advocacy, and support for queer and transgender students on our campus. The Program Director oversees the day-to-day administrative operations of the QCRC, which include but are not limited to: managing budgets and to coordinate additional resources; coordinating, campus outreach, collaborative programs, and partnerships; and developing learning outcomes and assessing the QCRC's programs and services.

Overview of Duties and Responsibilities:
  • Oversee the development and implementation of intentional programs to increase awareness and understanding of issues that impact LGBTQ+ students and their intersecting identities, including the challenges they face, and the opportunities they have to succeed.
  • Provide programs, outreach, and educational training and materials for the campus community regarding the needs of LGBTQ+ students.
  • Create learning outcomes for department, assess programs for student learning, and evaluate program and training effectiveness. Work closely with Division leadership on all assessment phases, maximize the use of data analysis for program revisions, and ensure an objective process. Modify and enhance programming based on evaluation and assessment tools.
  • Develop and monitor the QCRC budgets for office expenditures, research, programming resources and staffing needs which may include State, Reimbursement, ASI, Foundation, grant and lottery funds. Develop fund raising opportunities for the QCRC as appropriate.
  • Design and present forums (seminars, workshops) which concentrate on providing student leaders with avenues to gain personal, interpersonal, and organizational skills to effectively assume and fulfill leadership roles.

Minimum Qualifications:
  • Required Education: bachelor's degree.
  • Required Experience: Minimum of two (2) to five (5) years professionally related experience.

Knowledge, Skills, and Abilities:
  • Knowledge of current and historical statewide and national movements and issues impacting LGBTQ+ student success.
  • Knowledge and understanding about unique issues that impact queer and trans people of color (QTPOC).
  • Ability to orient LGBTQ+ students to the culture of the institution and provide support services to help students achieve their personal, academic, and professional goals.
  • Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals and student organizations, analyze and define the problem, draw valid conclusions, and project consequences of various alternative courses of action.
  • Skills to organize complex programs, trainings, and workshops in collaboration with campus and community partners.
  • Skills in development and promoting awareness of LGBTQ+ student issues and cultural identities through campus-wide events, student programs, and departmental service.

Preferred Qualifications:
  • Experience leading or supervising others.
  • Knowledge of CSU policies and procedures
  • Knowledge of principles, practices, and trends of the Student Services field
  • Working knowledge and competence in area of diversity education, program development and implementation, student development, assessment, and evaluation
  • Knowledge and practice of student development theory, individual counseling techniques, group counseling and advising practices, and current trends/issues related to college students.
  • Working knowledge of the methods and problems of organization and program management
  • Knowledge and experience working with multi-cultural/multi-ethnic populations; students that are historically under-represented, under-prepared, low-income, and first-generation college students.
  • Ability to respond to sensitive situations that involve discrimination and access to equitable educational and career opportunities.
  • Ability to recommend campus policies and practices to support LGBTQ+ students, faculty, and staff.
  • Ability to plan, develop, coordinate, and organize programs and activities.
  • Ability to delegate tasks, supervise, and evaluate the work of others.
  • Ability to interact with a diverse student population, faculty, staff, and the general community.
  • Ability to analyze complex situations accurately and determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature
  • Ability to consult with students, staff, and faculty individually and in groups on complex matters and refer as needed to appropriate departments.
  • Ability to carry out a variety of professionally complex, managerial, and confidential assignments without detailed instructions.
  • Ability to establish and maintain cooperative working relationships with a variety of individuals.
  • Ability to promote and deepen the understanding of the challenges faced specifically by QTPOC.
  • Ability to provide training to faculty and staff on best practices to support student access, retention, and graduation of LGBTQ+ students.
  • Ability to effectively train and supervise students and complete all associated student personnel actions in a timely and accurate manner.
  • Ability to accurately prepare and maintain records.
  • Ability to accurately analyze data and prepare reports.
  • Ability to pursue grants and raise funds.
  • Ability to speak and make presentations in a variety of public settings.
  • Excellent written and oral communication skills.
  • Excellent active listening skills.
  • Strong critical thinking skills and analytical skills.
  • Skills working with campus administrators, faculty, staff, and students to address complex issues and situations in a timely manner.
  • Skills with computers, current technology methods of students, and other basic equipment in an academic setting.
  • Ability to work with Student Affairs Information Systems to develop appropriate assessment tools and data analysis approaches to bridge assessment and practice.

To view the full position description, click “Position Description” above.

General Information:
  • Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program.
  • Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
  • The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  • This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
  • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
  • The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Questions about the CSU COVID-19 Vaccination Policy may be sent to
  • The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Applications Close: Open until filled

To apply, visit:


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