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Residence Life Coordinator

Willamette University
Oregon, United States
Salary Not specified
Posted Date
May 31, 2023

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Position Type
Administrative, Student Affairs, Residence Life
Employment Level
Employment Type
Full Time

Residence Life Coordinator

Posting Number: R0004979
Location: Salem Campus

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Please read the following carefully before beginning the online application process.

To be considered for employment at Willamette University, please complete our online employment application. Your application and all required attachments -- listed at the bottom of the page -- must be submitted for each individual job post that you are interested in applying for. If there is an application deadline, please ensure that your application is submitted by the deadline. Once you submit your application you will not be able to edit your application.

Position Summary:
The Residence Life Coordinator will be responsible for the overall operation of one to seven residence halls or apartment buildings (280-390 students) and a functional area such as coordination of the First-Year Commons, Living-Learning Communities, student-staff recruitment, selection, training, and evaluations with Residence Hall Association (RHA) advising, or campus-wide programming. With these responsibilities, the Residence Life Coordinator will advance the development of residential procedures and programs that support the mission of a liberal arts education, and provide leadership that builds communities that promote academic success and are culturally rich, socially robust, and inclusive.

Reasonable Accommodations Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


The duties and responsibilities of this position include, but are not limited to, the following functions, which are not listed in any particular order of significance:

Community Development
  • Provides leadership for staff and students in developing communities which support students' personal, academic, and social development; respect the rights of others and promote multicultural understanding and consideration of individual needs in a group living environment; promote responsible community engagement and development of leadership and personal life skills.
  • Maintains visibility in the community by regularly interacting with residents, attending programs, visiting staff and residents in their rooms, and eating meals in the campus dining facility, etc.
  • Advises hall councils and assists in the development of the concepts of self-governance and community participation. Meets regularly with student leaders.

  • Supervises eight to eighteen Resident Advisors and indirectly assists in supervising the remaining Housing student staff. Meets weekly with student staff as a group and at least bi-weekly with individual staff members. Provides on-going feedback to student staff.
  • Provides the resources, guidance, and support necessary for staff to be successful in their positions. Provides on-going staff development opportunities for staff.
  • Establishes a sense of unity and teamwork among the staff members. Provides team-building opportunities to promote good staff relations.
  • Confronts inadequate performance and, when necessary, separates a student staff member from their appointment (in cooperation with the Director of Residence Life and Housing.)

Curricular / Learning Approach:
  • Along with residents and other staff, develops and implements regular educational, social, and recreational programs and activities tied back to student affairs divisional goals. Promotes student-faculty contacts and resources. Coordinates curriculum (educational learning centered approach) within the residential community and across campus.
  • Supports staff in educational strategies efforts through training, attendance, resources, and guidance.

Advising and Referral of Students
  • Is available, approachable and responsive to students. Advises and refers individual students and groups regarding personal and academic needs and University/Residence Life and Housing procedures.
  • Mediates conflicts between students or staff as necessary.

Student Conduct
  • Promotes student rights and responsibilities through the fair and consistent administration of the University Student Code of Conduct, and Residence Life and Housing policies and procedures.
  • Serves as Hearing officer for assigned area. Includes conducting Administrative Hearings and writing related conduct letters and correspondence.
  • Oversees student staff responsibilities in communication of community expectations of students and response to behavioral issues.

General Program Administration
  • Coordinates, in conjunction with other Residence Life Coordinators, a special assignment during the academic year such as advising the Residential Hall Association, Living-Learning Communities, staff selection, and/or staff training.
  • Communicates departmental needs and instructions to staff and students. Solicits staff and student input in decision making, as appropriate. Facilitates effective communication between all staff and students.
  • Keeps supervisor informed regarding hall activities, staff efforts, and student concerns. Updates staff on administrative issues that are relevant to residents - safety, assignments, maintenance, housekeeping, etc.
  • Serve as on-call professional staff on a rotating basis during weekend and evening hours to respond to emergencies dealing with student behavior, mental health emergencies, and other situations that require an immediate response when residential communities are occupied.
  • Executes assigned administrative tasks thoroughly and promptly.
  • Coordinates area staff efforts to achieve departmental goals and administrative tasks in a timely manner.
  • Maintains harmonious working relationships with students, faculty and other University staff.
  • Implements procedures outlined in Residence Life and Housing staff manual.
  • Attends weekly staff meetings with other Residence Life and Housing professional staff, meeting weekly with supervisor.
  • Effectively manages financial accounts. Disperses departmental monies responsibly and prudently.
  • Safeguards the confidentiality of discussions with students and of departmental administration by exercising discretion in communication and handling of all confidential information and materials.

Additional Responsibilities of the Residence Life Coordinator
  • Assists in overall administration of the Department of Residence Life and Housing. Assists in development and evaluation of departmental policies, procedures, and goals.
  • In cooperation with the Director of Residence Life and Housing, develops and presents student staff training sessions and other developmental meetings for the student staff.
  • Orients incoming Willamette and Tokyo International University of America students to the residential community and to campus. Provides programs and activities which supports cross-cultural understanding.
  • Educates staff and residents on safety and security concerns and appropriate emergency response procedures.
  • Reports unsafe conditions, damage and other facilities issues to appropriate University staff.
  • Represents Residence Life and Housing on University committees as needed. Provides leadership for committees and/or special projects as determined.
  • Provides accurate accounting of budgetary assignments.
  • Assumes other duties as assigned by their supervisor and the Director of Residence Life and Housing.

  • A Bachelor's degree is required.
  • One year of residential staff experience is required.
  • Possess a sound background in student/human development theory. Ability to articulate philosophy of residence life programs. Committed to expanding knowledge and understanding of student development and social awareness issues (e.g. alcohol and other drugs, sexual harassment and assault, gender issues, international and multicultural issues, eating disorders, mental health, etc.).
  • Demonstrate a commitment to social justice, inclusion and equity with experience in providing support and advocacy for diverse communities (includes but not limited to race, ethnicity, sexual orientation, ability, gender, gender identity, gender expression, and socioeconomic status.)
  • Ability to communicate effectively in English. Ability to articulate ideas clearly and concisely. Ability to model open, direct, and honest communication. Possess well-developed assertion and confrontation skills.
  • Possess interpersonal and counseling skills. Possess excellent basic helping skills and display empathy and regard for other's concerns. Ability to demonstrate sensitively to the diversity of individuals' needs, backgrounds, life and work styles. Ability to practice a developmental approach to behavioral problems. Ability to develop strong rapport.
  • Ability to successfully facilitate student groups of various sizes. Teach students and staff skills necessary to be effective leaders. Provide guidance to group leaders and coordinate efforts of group's members. Generate enthusiasm and motivate members to achieve group goals. Encourage and consider different points of view.
  • Ability to develop and maintain a staff team. Ability to coordinate staff efforts so that departmental goals are met efficiently. Ability to motivate staff members to excel in their job responsibilities. Ability to provide support while holding staff accountable.
  • Ability to function competently under pressure and effectively diffuses crisis situations. Ability to demonstrate sound judgment.
  • Ability to manage time and tasks to accomplish responsibilities in a timely manner. Ability to work independently as well as accept direction.
  • Ability to pay attention to details and to track operational processes key to Residence Life and Housing on a university campus, including but not limited to, facility and maintenance issues, contractual language, and administrative processes.
  • Ability to advise students in programming and present needed recreational, social or educational programs. Ability to be an effective designer and presenter of programs.
  • Ability to reside in Oregon by the first day of employment or otherwise perform work primarily in Oregon.

Preferred Qualifications
  • A Master's degree in Student Personnel or related discipline is preferred.
  • Two years residential staff experience is preferred. Experience with residential commons/colleges or First Year Experience is preferred.
  • Desirable training in any specialized areas pertinent to higher education (e.g. leadership development, alcohol education, multicultural education, community service, counseling, etc.) is preferred.

Physical Demands & Working Conditions

As most work is performed indoors, incumbent has minimal exposure to hazards or adverse environmental conditions. However, special activities may require incumbent to operate outdoors and experience inclement conditions.

Typical Work Schedule

Because primary functions of the position include programming, advising student groups and to responding to student emergencies after normal working hours, it is a live-in position requiring significant evening and weekend availability.

Salary: $40,000

Residence in on-campus apartment is required. Meal plan and parking pass are included.

Applications will be reviewed on a rolling basis as they are received, and will continue until position is filled.

Please note: We have one immediate opening and anticipated openings in summer.

All University positions require that candidates submit to a criminal conviction record check prior to hire. Conviction does not automatically preclude candidates from being hired. Nature of conviction will be considered relative to the duties of the position.

You will need to upload the following two documents as part of your application materials in the "My Experience" section labeled Resume:
  • Cover letter addressing the required/desired qualifications and presenting any other applicant characteristics which deserve emphasis
  • Current Resume

​Incomplete applications will not be considered.

Apply online at

Believing that diversity contributes to academic excellence and to rich and rewarding communities, WU is committed to recruiting and retaining a diverse faculty, staff and student body. We seek candidates, particularly those from historically under-represented groups, whose work furthers diversity and who bring to campus varied experiences, perspectives and backgrounds.


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