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Admission Counselors (Staff Assistant) - 2 Openings

About Massachusetts College of Liberal Arts:

At MCLA, we're here for all - and focused on each - of our students. As a 2023 Top Ten Public Liberal Arts College, classes are taught by educators who care deeply about teaching, and about seeing their students thrive on every level of their lives. Nearly 93% of our graduates land competitive jobs or are accepted by some of the best grad schools in the country. We engage in the most nationally relevant conversations by hosting some of the most celebrated thinkers and speakers on our campus in the Berkshires of Massachusetts, an area known for its mountain ranges, hiking trails, and panoramic views. Our home town of North Adams is brimming with creative energy and the regional economy is booming as a result. In nearly every way possible, the experience at MCLA is designed to elevate you as an individual, a leader, and a communicator, fully empowered to make your impression on the world.

Job Description:

The Admission Counselors (Staff Assistant) shall support all aspects of the undergraduate recruitment efforts of the College, including, but not limited to, the planning, organization of recruitment travel, application review, and new student yield.


  • Responsible for managing assigned travel schedule and territory including organizing and scheduling travel activities by contacting high schools, confirming the College's representation and making reservations.
  • Represents the College at various recruitment activities for the purpose of recruiting students to the College. This includes college night programs, high school visits, mini high school fairs and more within the scope of travel territory.
  • Meets with prospective students and conducts individual interviews and group information sessions.
  • Responsible for identifying opportunities to develop relationships with high school and college counselors to enhance and open opportunities for new first year students.
  • Oversight of activities to include on campus as well as off campus events to encourage prospective first year student enrollment and school/college counselor awareness of MCLA's offerings.
File Review
  • Evaluates undergraduate applicants from territory in accurate and timely fashion, reviews academic credentials/calculates grade point average and renders admissions decisions as mandated by the College's admission standards. Responsible for follow-up and advising of students through admission process.
  • Utilizes student records system/admissions tracking to maintain application data in an accurate manner, including updating admissions decisions and statistical characteristics.
  • Manages awarding of scholarships within recruitment territory, including merit based and foundation scholarships.
Outreach and Communication
  • Utilizes and becomes adept with the admissions Customer Relations Management software (CRM) to aid in outreach to all prospective students.
  • Collects, edits and disseminates information for distribution to prospective students. Assists in research activities to assist in understanding student trends, needs and interests.
  • Performs other duties relative to supporting and developing programs to increase new student enrollment at MCLA including other admission support as needed.
  • Assists in the off-hour coverage/supervision of student callers/admissions ambassadors as needed.
Supportive Duties
  • Assists other staff members with phone/office coverage when needed.
  • Serves as tour guide to prospective students, as needed.
  • Assist with campus and community programs and events.
  • Opportunities to be involved with committee work.

  • Bachelor's degree required.
  • Ability and willingness to travel extensively throughout the recruitment seasons
  • (8-10 weeks in the fall and some spring travel)
  • Strong written and oral communication skills, public speaking experience.
  • Quantitative skills and the ability to analyze data for purposes of admissions recruitment.
  • Ability to manage and prioritize multiple tasks.
  • Ability to work effectively with others to meet institutional enrollment goals.
  • Creatively and accurately articulate the goals of a liberal arts college.
  • Familiarity with MCLA and program offerings.
  • Valid driver's license.

Additional Information:

There are 2 openings for Admission Counselor. These are full-time, benefits-eligible, positions in the APA bargaining unit. Salary range is $36,000-$39,000.

It is the policy of Massachusetts College of Liberal Arts that all employees be vaccinated against COVID-19 before they begin employment. Proof of the COVID-19 vaccine, including booster, is required of all individuals hired by MCLA, to be verified after an offer of employment has been made, and as part of the background check process. Prospective employees may submit a request for exemption based on a religious and/or medical basis, to Human Resources.

Massachusetts College of Liberal Arts complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodations to qualified applicants and employees with disabilities. Should you need to request a reasonable accommodation for the application process, please email Barbara Chaput , Chief Human Resources Officer.

Massachusetts College of Liberal Arts is deeply committed to fostering a community of excellence, equity, diversity, and inclusion. We provide equal access to educational, co-curricular and employment opportunities for all applicants, students, and employees regardless of race, color, religion, national origin, age, disability, gender, sexual orientation, gender identity, gender expression, genetic information, marital or parental status, veteran status, or membership in any other legally protected class. Massachusetts College of Liberal Arts does not discriminate on the basis of sex in any educational program or activity that they operate, which extends to admission and employment.

Inquiries about Title IX, Equal Opportunity, or ADA/504 and other non-discrimination policies may be directed to MCLA's Title IX Coordinator and Equal Opportunity Officer, to the Assistant Secretary of the Department of Education Office for Civil Rights, or both.

Patrick Connelly
Title IX Coordinator and Equal Opportunity Officer
375 Church Street, North Adams, MA 01247
Phone: (413) 662-5127

U.S. Department of Education, Office for Civil Rights
33 Arch Street, 9th Floor Boston, MA 02119-1424
Telephone: (617) 289-0111; FAX: (617) 289-0150; TDD (877) 521-2172

Application Instructions:

Deadline for applications is June 26, 2023.

Interested candidates must apply electronically and should submit a letter of interest and resume by clicking on the APPLY NOW button below.

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