Temporary- Call Center Operator (Pool)
Volunteer State Community College
Temporary- Call Center Operator
Volunteer State Community
The purpose of the Call Center Operator is to provide accurate
information to prospective and current students by answering calls
that are made to the Office of Advising Call Center. In addition,
this individual will make telephone contacts as needed and will
manage data collected from students.
Answer and make phone calls that are made to the Office of Advising
Call Center. Use of available calling software. Other duties as
High school diploma or GED equivalent.
Knowledge, Skills, and Abilities
Data management skills. Knowledge of Microsoft Office applications.
Skills in oral and written communication including polite telephone
voice. Computer skills including accurate data entry. Interpersonal
skills consistent with establishing and maintaining effective
working relationships in the center and across campus. Ability to
plan and execute daily activities in the Call Center. Ability to
adapt to changing work needs and learn new skills quickly and
effectively. Organizational skills to manage referral and resource
$14.00 per hour
This posting is not a
guarantee of an open position. Applications for temporary part-time
positions are accepted on a continuous basis and reviewed by the
department when openings become available. Postings close yearly on
October 31; to maintain your application within the system, you
will need to re-apply each year.
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process.
Official transcripts will be required upon hire.
Applicants may be subject to a background check.
To apply, please visit: https://careers.tbr.edu/jobs/temporary-call-center-operator-pool-gallatin-tennessee-united-states