Academic Counselor
- Employer
- South University
- Location
- Virginia, United States
- Salary
- Salary Not Specified
- Date posted
- May 26, 2023
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POSITION SUMMARY:
This position is responsible for providing student-centered academic counseling through the student lifecycle and for ensuring the delivery of effective and quality service to students in the following areas: course scheduling, timely response to requests for information, at-risk student interventions, and referrals to University resources. This is accomplished through proactively advising students of the University’s policies and procedures, assisting students with developing goals and plans for progression through the program of study, and collaborating with Admissions, Financial Aid, Faculty, Program Directors, and University Support Services on the student’s behalf. This position provides comprehensive support services and serves as the primary advocate for the assigned student body, aimed to improve the student experience and retention to graduation.
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JOB ELEMENTS:
JOB REQUIREMENTS:
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Skills:
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ENVIRONMENT:
The environment is dynamic and goal-oriented requiring multi-tasking of responsibilities at all times. This position requires the ability to work effectively with a variety of personalities both within the school and with the public. A caring and self-directed nature is essential. Must possess a desire and ability to study, practice and obtain additional knowledge and skills on an ongoing basis to remain well versed in financial aid program offerings, policies and procedures. The operating environment requires strict adherence to all regulatory requirements and internal policies. The position works extensively with the financial aid staff and the admissions department personnel. Outside contacts include prospective students and applicants, their families and guests, and others such as government agencies, public school systems and private businesses.
The duties and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
South University is an Equal Opportunity Employer and
embraces diversity as a critical step in ensuring employee, student
and graduate success. We are committed to building and developing a
diverse environment where a variety of ideas, cultures and
perspectives can thrive.
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