Coordinator of Financial Aid SAP Initiatives

About CCRI and the Role

Position Title

Coordinator of Financial Aid SAP Initiatives

Department

Enrollment Services Office - Financial Aid

Position Category

Staff - NonClassified

About CCRI

The Community College of Rhode Island is New England’s largest community college, and a nationally-recognized leader in catalyzing student success and achievement for recent high school graduates and returning adults alike.

We provide affordable, open access to higher education, and we deliver on our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth.

Diversity is our strength. We champion equity, and we celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses.

We strive to hire and retain culturally competent faculty and staff whose demographics are reflective of our diverse student body. To learn more about our employees’ values and what it means to work here, learn about our Guiding Principles here .

Posting Details > Special Instructions to Applicants


To apply for this position:

· Complete CCRI’s online application, and attach a cover letter and resume by the closing date.
· If attaching a resume complete with education history and/or employment history, please
disregard these sections within the online application.
· Please include the contact information for three (3) references within the application.
· Finalists will be required to provide official college transcripts.
· Please note that all RI Council of Postsecondary Education employees (i.e., full- and part-time
faculty and non-classified employees) must be fully vaccinated and boosted when eligible. Learn
more about CCRI’s vaccination policy here .

Please contact Human Resources at 401-825-2311 ( TTY : 401-825-2313) if you require assistance with the online application process.

EEO Statement


CCRI is an Equal Opportunity/Affirmative Action employer.

CCRI prohibits discrimination, including harassment and retaliation, on the basis of race, color, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status, or status as a protected veteran. Inquiries or complaints concerning discrimination shall be referred to CCRI’s Title IX Coordinator at TitleIXCoordinator@ccri.edu

The Clery Act requires colleges and universities to report campus crime data, support victims of violence, and publicly outline the policies and procedures they have put into place to improve campus safety.

Job Summary

To provide satisfactory academic progress ( SAP ) guidance and awareness to students in individual and group settings aimed at helping students meet and maintain SAP compliance through graduation. Through a comprehensive, student centered approach, provide SAP assistance to students; including but not limited to FAFSA assistance, student loan guidance, and special scholarship opportunities. To provide SAP training and updates to staff as needed. Run various SAP reports and programs designed to target various student populations who are not meeting SAP .

Duties and Responsibilities

Commitment to CCRI’s Mission:
· Demonstrate a commitment to the philosophy and mission of a comprehensive community college.
· Work collaboratively with others to provide quality customer service in a diverse, inclusive and student-centered environment with students regardless of race/ethnicity, gender identities, gender expressions, sexual orientation, socio-economic status, age, disabilities, religion, regional background, Veteran status, citizenship status, nationality, and other diverse identities life experiences and learning styles.
Position Specific Knowledge-Financial Aid
· To thoroughly understand the Financial Aid Appeals process as it relates to Satisfactory Academic Progress ( SAP ) policies and procedures in order to effectively explain them to students who are in violation of federal SAP guidelines and inform students about necessary corrective actions required, including but not limited to:
° Provide information to students about the Financial Aid Appeals processes and procedures
° Assist students in identifying semesters that triggered ineligibility. Explore and discuss w/students mitigating/extenuating circumstances that contributed to their non-compliance.
° Evaluate and assess dispositional and situational circumstances to determine students’
° overall ability to perform and persist.
° To assist students in developing financial aid appeal package when appropriate; review financial aid appeal applications to ensure that all requisite materials have been provided by the student; collect and forward financial aid appeal package from student when appropriate, ensuring that requisite materials have been provided by the student; Complete recommendation on Counselor Comment Sheet to accompany the student’s appeal package for consideration by the Appeals Committee.
° To provide post-appeal services to students including additional academic advising and/or schedule adjustment based on denial or credit limitations imposed by conditional approval.
° To participate in initial and ongoing financial aid training to stay abreast of federal financial aid regulations; participate in initial and ongoing training to interpret the Enrollment Services portal page.
° To effectively utilize de-escalation techniques as required.
· Maintain a timely awareness of changes in College and departmental SAP policy, as well as advances in the areas of the financial aid appeals process; disseminate SAP information to department professionals.
· Evaluate SAP and FAFSA seminars and workshops; coordinate improvements strategies as needed.
· Develop and coordinate SAP / FAFSA scheduling sessions for new incoming students.
· Assist in the evaluation and review of orientation and scheduling sessions.
· Ensure that students are aware of options, requirements, policies and procedures of SAP a n d FAFSA requirements
· Assist in the development, implementation of SAP a n d FAFSA services and recommend process and system improvements and efficiencies as appropriate.
· Day-to-day supervision of all full time, part time and intern staff related to the area of SAP and FAFSA services.
· Provide support for students who are not meeting Academic Standards or who have received poor mid-term grade evaluations.
· Provide comprehensive services designed to empower students to meet SAP and manage student loan options.
· Assist in the supervision of all SAP a n d FAFSA activities and publications.
· Maintain files and records of activities.
· Review submitted appeals and will run DW audits, and other necessary student information tools, and approve or deny on the basis of demonstrated mitigating circumstances.
· Conduct presentations and training for internal and external constituents on SAP and financial
aid topics.
· Conduct proactive outreach to students who require SAP appeals or academic plans.
· Run and analyze reports of financial aid applicants, recipients and students with SAP issues. Maintain data on SAP applicants and appeal results. Analyze and synthesize data to determine effectiveness of initiatives.
· Work with Office of Institutional Advancement to identify and develop appropriate funding for students who have lost federal and state aid eligibility. Post Foundation scholarships as appropriate.
· Assist in the processing of return to Title IV calculations for students who have officially or unofficially withdrawn from the college.
· Work collaboratively with the College Benefits Hub to provide assistance to students with emergency financial needs.
Collaboration and Teamwork
· Maintain professional and effective relationships with students, faculty, administration and staff in order to assist students with the various aspects of SAP requirements.
Technical Knowledge
· Proficiency in BANNER, SIGNAL VINE, College Scheduler, Starfish, EXCEL, LINPHONE . Other related duties as assigned.

Minimum Requirements

Master’s degree required.
At least three years of financial aid and/or academic advising experience preferable in a community college setting.
Experience in student centered/student focused setting required.
Must have a demonstrated knowledge and experience in innovative instructional SAP and FAFSA strategies that support student success.
Ability to foster a dynamic learning environment to staff resulting in a collaborative, creative team approach to the delivery of department services is required.
Strong interpersonal and communication skills essential.

Competencies and Desired Qualifications

Knowledge of SAP and FAFSA guidelines are essential.
A thorough knowledge of Satisfactory Academic Progress( SAP ) federal financial aid requirements.

Position Details

Position Information

Full-Time/Part-Time

Full-Time

FLSA

Non-Exempt

Pay Grade

CCRIPSA 12

Salary Information

Anticipated Salary $54,600

Benefits

Full-time employees enjoy an array of benefits, including:

• Comprehensive Health Benefits and Rewards for Wellness Incentives
• Paid Time Off
• Parental Leave
• In-State Tuition Waivers
• Legal Care Insurance

For a complete listing, visit: https://ccri.edu/hr/benefits/index.html

Collective Bargaining Unit

Reports To

Dean of Financial Assistance and Scholarships

Permanent/Limited position

Permanent

Position End Date

Academic/Calendar Year

Academic

Work Schedule Information

Non-Standard; 35 hours per week

Campus Location

Multi-Campus Locations

Civil Service List position

Environmental Conditions

This position is not substantially exposed to adverse environmental conditions.

Licenses, Tools and Equipment

Posting Details

Posting Details

Number of Vacancies

1

Application Open Date

05/25/2023

Application Close Date

06/19/2023

Posting Number

SF00909

Quick Link

https://jobs.ccri.edu/postings/4509

Special Instructions to Applicants

Some roles will require finalists to provide official college transcripts and proof of COVID -19 vaccination.

Disability Accommodations

CCRI is committed to ensuring the full participation of all applicants throughout the recruitment process. If you should require an accommodation during the application process, please notify the Department of Institutional Equity and Human Resources prior to the closing of the posting by calling (401) 825-2311.

EEO Statement

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

CCRI is an Equal Opportunity/Affirmative Action Employer. CCRI prohibits discrimination on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, sexual orientation, genetic information, gender identity or expression, marital, citizenship status and veteran status in all employment matters. CCRI espouses that all employees and applicants have a right to equal opportunity in all terms, conditions, and privileges of employment.

Sexual harassment is a form of gender-based discrimination prohibited by Title IX.

The Jeanne Clery Act requires institutions of higher education to disclose campus policy statements and crime statistics. Reports can be made available upon request.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have a Master's Degree?
   • Yes
   • No
2. * Do you have at least three years of experience working in a financial aid office?
   • Yes
   • No
3. * In order to improve CCRI's advertising strategy, please let us know where you FIRST learned of this job opportunity. Please be specific when using website or publication names (example: LinkedIN, HigherEdjobs, Chronicle, personal referral, etc.).
   
   (Open Ended Question)
   
   

Applicant Documents
Required Documents

1. Resume
2. Cover Letter/Letter of Application

Optional Documents